Should your business use UberEats? All the pros, cons and costs explained

…As an accountant and business advisor, I can objectively say that it is likely that partnering with a delivery platform can be good for your restaurant business. Assuming you can leverage the brand awareness, new distribution channels all while protecting and improving your margins, then it’s definitely a win for you. But like every business …

Online food delivery company Five Point Four goes under, leaving customers hungry

Five Point Four lodged a notice of administration to the Australian Securities and Investments Commission (ASIC) on Friday after informing customers on Wednesday their meals won’t be arriving. “In the face of increasing competition and our cost to serve, we have made the really difficult decision to stop taking orders with immediate effect as of …

A MAJOR CHANGE HAS BEEN ANNOUNCED TO UBER & UBER EATS

We know Australia is becoming Americanised… But this is one step further.  Uber and Uber Eats will now allow you to add a tip when paying for your rideshare or food delivery.  “Now you can show your gratitude for those who go above and beyond by using the new in-app tipping feature,” the statement sent …

Food delivery power will become harder to swallow

A local restaurant has two menus: one for instore diners and another for food ordered online and home delivered. The instore menu is cheaper than the takeaway one. Remarkably, it costs less to eat at the restaurant and have a waiter serve you than to order online and have food couriered to your home. The …

‘Uber Eats and Deliveroo should be very worried’: Ruling to reshape gig economy

Australia’s gig economy could be reshaped by a finding that a former Foodora delivery rider, unfairly dismissed, was an employee, not an independent contractor. Experts say the ruling last week by the Fair Work Commission has put the business models of competitors Uber Eats and Deliveroo under increased scrutiny. Labor senator Murray Watt this year chaired the Future …

‘Parasites’: Restaurants ask customers to shun services like Uber Eats

Restaurants in Australia’s biggest cities have started speaking out against food delivery services such as Uber Eats and Menulog, claiming the third-party operators are exploiting small businesses and delivery drivers. On Tuesday, iconic Melbourne eatery Marios Cafe called the food delivery platforms “parasites”, imploring customers to never use ordering systems like Uber Eats. In Sydney,  Upper …

Foodora’s fail ‘no surprise’ as entire future of the food delivery industry is now questioned

HEAD onto the Foodora Australia website today and it’s as bright and breezy as ever. The lurid pink hue jumps out and, at the top of the page, a message still pops up asking for people to join the “Foodora courier team”. But no one’s going to be signing up to “courier” meals for Foodora …

Restauranteurs raging over Uber Eats ‘feudal system’

A restaurant revolution has put Uber Eats in the firing line, with some business owners complaining they’re losing money through the service. Uber Eats has become immensely popular with Australians due to its speed, simplicity and convenience for customers. But some of the small business owners who churn out the food that gets delivered say …

Uber Eats imposes ‘unfair contracts’ and ruins deliveries, restaurateurs allege

There’s no doubt that consumers enjoy the convenience of food delivery — it’s estimated Australians spend $2.6 billion on it each year. Uber Eats is one of the major players in this market, and has been expanding quickly since ride-sharing company Uber introduced it to Australia in 2016. What consumers may not know is that …

$5 delivery fee? Tell ’em they’re dreamin’

More than two-thirds of customers say they would stop using a food delivery service if the fee exceeded $3, while three-quarters would baulk at anything over $5. Currently, the average fee across the likes of Menulog, UberEats, Deliveroo and Foodora stands at around $3, meaning they are limiting their market to just 30 per cent …