DoorDash, Uber, Grubhub Fall as NYC Passes Food-Delivery Rules

Food-delivery companies DoorDash  (DASH) – Get DoorDash Report, Uber Eats  (UBER) – Get Uber Technologies, Inc. Report, and Grubhub  (GRUB) – Get Grubhub, Inc. Report fell after New York City passed legislation to tighten regulation on the industry and boost delivery workers’ rights.  The measures require restaurants to grant couriers access to bathrooms. They set minimum per-trip payments as well as a guarantee …

Gig economy companies are having to spend more than ever to find hosts and drivers

In Airbnb’s earnings report on Thursday, the home-sharing company said sales and marketing costs in the second quarter jumped 175% to $315.3 million. DoorDash said its sales and marketing costs in the quarter climbed 154% to $427 million. Both companies are increasing marketing expenditures at a rapid clip to bring more supply into their marketplaces. …

With Delivery Workers, Who’s Really in Charge?

Third-party delivery apps depend on an entire gig workforce of drivers, bicyclists, and motorcyclists — the people on the go, handing you your food at your doorstep. More than one-third of U.S. workers are a part of the gig economy. The major delivery apps often describe that workforce, their drivers and delivery workers, as partners. …

Where have all the Uber drivers gone?

When the pandemic pushed him to quit driving for Uber, Steve Gregg didn’t know he might be done with the ride-hailing apps for good. But he was exhausted from the daily stress of driving, after taking passengers on more than 15,000 trips over three years. And he was frustrated over being nickel-and-dimed, seeing his wages steadily decrease. The added …

Restaurants would be required to allow NYC’s 80,000 food delivery workers to use restrooms under proposed legislation

New York City’s 80,000 food delivery workers were declared “essential” during the pandemic — but many have faced long shifts, low wages and aren’t even allowed to relieve themselves in restaurant bathrooms. Bills to be introduced in the City Council Thursday aim to improve those conditions, and crack down on food delivery apps that advocacy …

Menulog starts trial but gig economy workers’ security remains precarious

A federal Select Committee on Job Security looking into how rife insecure work is across the country is currently taking submissions from insecure workers in New South Wales. Chaired by Labor Senator Tony Sheldon, it was set up last year after five food delivery drivers were killed at work. It is expected to report by November. See …

TECH ROUNDUP: NOT ENOUGH DELIVERY DRIVERS

As restaurants struggle to find enough workers, food delivery companies are having hiring issues of their own. Growing demand for delivery over the past year combined with renewed hiring in other sectors is putting pressure on companies such as Uber Eats to keep enough people driving. “As more people are vaccinated, demand from customers has increased. We’re working …

Drivers’ Destiny Rides Shotgun with New Delivery Platform

There’s another hyper-local delivery platform coming in Nashville. Yes, another one! TripDelivers launched in January as an alternative to the big-name, third-party platforms. In fact, the landing page for the company and app calls out a number of the practices well known in the industry like percentage fees for restaurants, menu markups (which are generally …

Uber Drivers Are Entitled to Worker Benefits, a British Court Rules

Uber suffered a major defeat in one of its most important markets on Friday when Britain’s Supreme Court, in a ruling that could threaten the future of the already unprofitable company, said a group of drivers should be classified as workers entitled to a minimum wage and vacation time. The court’s decision, the latest in …

Gig Economy Regulation Under Biden

This week, Joe Biden and Kamala Harris began their terms as president and vice president. Both Biden and Harris have expressed views on a range of technology policy issues that are bound to be discussed in Congress as well as state legislatures over the next few years. In the coming days, we will analyze Biden’s …