Delivery platforms see slower sales growth amid COVID-19 outbreak

03.31.2020By Sam Danley KANSAS CITY — Consumer dollars are shifting as restaurants close for in-store consumption and switch to off-premises only. Online grocery and meal kit delivery platforms are seeing a surge in orders. Demand for foodservice delivery has so far been a mixed bag. Some of the largest delivery providers, including Uber Eats, DoorDash, Postmates and Grubhub, have declined […]

‘We’re trying really hard to survive’: Local restaurants turn to temporary closures, state loans, and takeout amid COVID-19

When Despina and Christos Theodoropoulos opened Farmington’s Five Corners Bistro and Bar in December, they had high hopes for their new business. The couple opened the spacious restaurant at a time of year when business is a bit slow, said Despina Theodoropoulos, but they were still doing well. “We had just gotten into a routine, a rhythm,” […]

Are Delivery Services Saving Restaurants—Or Hastening Their Demise?

When Justin Brunson opened Masterpiece Delicatessen in 2008, Uber hadn’t even started driving people around, let alone delivering food. But by late 2019, delivery services like Uber Eats, Grubhub, DoorDash, and Postmates ate up 85 percent of the deli’s business, making an actual restaurant space next-to irrelevant. Brunson closed down Masterpiece and moved it inside his fine-dining restaurant up the road, Old […]

How delivery services like Uber Eats could keep the ‘most exposed’ small businesses afloat

As states and cities across the U.S. shut down non-essential services, including dining in at restaurants and bars, eateries are turning to take-out and delivery as their only means to stay afloat through the coronavirus pandemic. And that is leading many restaurants to sign up for on-demand delivery service Uber Eats (UBER).  During a March 19 […]

Grubhub CEO: 30 Percent of Restaurants Could Close

There’s a prevailing sense among operators today that the restaurant industry will look quite different on the other side of the COVID-19 pandemic. Namely, there will be fewer locations. It’s a painful reality, but an inescapable one nonetheless. There were simply a lot of brands already clutching to the railing with one slipping hand before […]

Restaurant sector disruption boils over

GrubHub’s (NYSE:GRUB) CEO says dine-in sales at local restaurants are down as much as 75% amid the coronavirus outbreak. Traffic likely won’t be better for weeks or even months as more statewide dine-in restrictions take hold. GrubHub plans to defer commission fees for impacted independent restaurants during the difficult period. Looking at the supplier side […]

Food Delivery App Downloads Are Down: Should Grubhub Be Worried?

A lack of customers loyal to Grubhub‘s (NYSE:GRUB) food delivery app might not be the only cause of its troubles. Fewer people are also downloading those apps in general, and even more are using them less often. Despite more restaurants and food service organizations adding delivery as an option, the extreme levels of discounting the delivery companies engaged in […]

What Does DoorDash’s IPO Mean for Grubhub?

DoorDash surpassed Grubhub (NYSE:GRUB) as the top food delivery platform in the U.S. last year. It controlled 38% of the market in January, according to Second Measure, while Grubhub and Uber (NYSE:UBER) Eats held 31% and 20% shares, respectively. DoorDash hit a valuation of nearly $13 billion after its last funding round, and it recently filed confidential paperwork for its long-awaited IPO. DoorDash’s […]

Food delivery app downloads are decreasing

Since May 2019, monthly active users of the largest foodservice delivery companies have dropped by more than 13%, according to data from Apptopia. The company tracked the food delivery market from January 2015 to February 2020.  Mobile app sessions with DoorDash, Caviar, Uber Eats, Grubhub, Seamless and Postmates have also dropped 17.7% since May 2019.  The […]

Delivery is the fastest-growing job industry in the US

The US is a delivery nation. The rise of e-commerce means more purchases are brought right to people’s doorstep than ever before, both at work and at home. The increase in online purchasing has led to an explosion in the number of people whose job involves delivery. From January 2018 to January 2020, the number […]