TECH ROUNDUP: NOT ENOUGH DELIVERY DRIVERS

As restaurants struggle to find enough workers, food delivery companies are having hiring issues of their own. Growing demand for delivery over the past year combined with renewed hiring in other sectors is putting pressure on companies such as Uber Eats to keep enough people driving. “As more people are vaccinated, demand from customers has increased. We’re working …

Panera, a self-delivery pioneer, shutters its channel

Dive Brief: Panera has ended its pioneering self-delivery program that it launched in 2016, Restaurant Business reports. The fast casual chain told the publication it began phasing out its channel during the pandemic even as delivery sales grew materially. Panera did not respond to requests for comment by press time.  Chris Correnti, SVP of off-premise channels, said …

Uber and Lyft throw cash at drivers as they ditch the apps for food delivery

Throughout most of 2020, Uber and Lyft drivers didn’t have much work due to a pandemic that kept most people at home. But as countries ramp up vaccination efforts and people start doing things outdoors again in 2021, those ride-hailing companies are optimistic about a return to business as almost usual. Problem is, many of the drivers who power those …

Rewards for users but not for Dashers as DoorDash issues credit card

Doordash’s new credit card could help it ride out the end of the pandemic slump as its riders increasingly attempt to trick the app to give them better fares. The news comes after a year that saw Doordash become one of the big winners from the Covid-19 crisis. With lockdowns forcing people to stay at …

DOORDASH SAYS DELIVERY FEE CAPS ARE HURTING ORDER VOLUMES

DoorDash said Wednesday that limits on the fees it charges restaurants are hurting order volumes because it has forced the company to raise prices for consumers. In a blog post, the delivery provider reported that order volumes in March fell 7% in Philadelphia, 4% in St. Louis and 4% in Westchester County, N.Y., as a result of …

“An Absolute Car Crash” – Deliveroo Shares Tumble 31% In London IPO

In what some might take to be the latest sign of exhaustion in global equity markets, shares of Deliveroo tumbled 31% in their market debut Wednesday after pricing at the lower end of their range. Despite pricing near the bottom of its range, Deliveroo’s opening valuation of about £7.6 billion ($10.5 billion) was the highest in …

CFO of still-unprofitable DoorDash shares growth plans, investments

Despite tripling its revenue in the fourth quarter, and boasting three consecutive quarters of positive EBITDA, San Francisco-based food delivery app DoorDash remains unprofitable.  In its first-ever earnings report last week, the company said it lost $36 million in revenue due to caps on restaurant commissions during the pandemic. Its quarterly loss came to $312 million, nearly …

A Whopping 91% Of US Restaurants Will Invest In Kitchen Automation, Says Survey

The virus pandemic did not change the trajectory of where the restaurant industry was headed, but it did force years of change in a short period. Restaurants are embracing artificial intelligence and automation to revolutionize their business models.  A new report via payments company Square titled “Future of Restaurants” discusses an overview of how technology is …

Big Delivery Is Winning — Even If Everyone Hates It

On Super Bowl Sunday, 96 million people watched Big Bird and Daveed Diggs sing about the wonders of food delivery in a commercial for the delivery service DoorDash. The idea, per the ad’s song, is that it’s great to eat the food prepared by “the people in your neighborhood.” As part of the campaign, DoorDash also announced that …

92% Of NYC Restaurants Unable To Pay Rent In December, Study Finds

Another week, another restaurant doomsday story. According to the latest NYC Hospitality Alliance survey, it’s becoming increasingly difficult for restaurants across the metro area to pay their rent in full and on time. The return of indoor dining couldn’t come soon enough as struggling eateries cling on for dear life.  The survey found 92% of more than 400 respondents …