Postmates couriers are employees, New York appeals court finds

An appeals court in New York has concluded that Postmates couriers are employees entitled to unemployment insurance (In re Vega, No. 13 (State of New York Court of Appeals, March 20, 2020)).  Postmates, according the court, is a delivery business that uses a website and smartphone application to dispatch couriers to pick up goods from local restaurants and stores […]

New York Court Rules That Postmates Couriers Are Employees — and Eligible for Unemployment

The New York Court of Appeals has ruled that Postmates couriers are employees and therefore eligible for unemployment benefits during the COVID-19 pandemic.  The ruling is actually a reinstatement of a 2015 decision, which found that former Postmates courier Luis A. Vega was eligible for unemployment benefits after he was terminated from the service. Postmates had appealed the […]

California might crack down on delivery app shenanigans

Have you ever ordered dinner through an app, only to watch your driver circle around and cancel on you? You might be ordering from a restaurant that’s not even open, or doesn’t know it’s listed on that app. In January, we wrote about restaurants that were added to GrubHub without their knowledge or consent, spotlighting a Twitter […]

Grubhub and other delivery programs collide because of unauthorized restaurant listings

A random Google search last week led Andrew Moyes to a Grubhub site offering shipping Moo’s Craft Barbecue, smoked popcorn specializing in beef brisket and jalapeño cheddar sausages. But there was one problem. Mujozi is the cook and owner of Mui. As far as he knew, Moe had never executed a delivery order during the three […]

Pittsburgh restaurant fights against food delivery apps, claim they hijacked their menu

Pittsburgh restaurant fighting food delivery apps, claim they hijacked their menu PITTSBURGH — A local restaurant is calling out several food delivery service apps, claiming their menu was hijacked and they’re being forced to participate in the take-out service. It all came to a head with a heated confrontation this week between a GrubHub driver and […]

Food Delivery Services DoorDash, Uber Eats, and Postmates Might Merge

One way to figure out how long someone’s lived in San Francisco is to bring up app-based food delivery. To folks who arrived here after their popularity (say, in the early 2010s), it’s a service that’s always been here and is too ubiquitous to fail. But folks who have lived here longer than that have […]

How To Remove Postmates Links In Google Local Knowledge Panel

One of the more annoying things I run into with the Google local panels is a link to order online that simply does not work. In fact, I see it so often that I do not trust the links Google shows in the local knowledge panel. Instead, I go directly to the business web site […]

Proposed RI bill would fine delivery providers for listing non-partnered restaurants

UPDATE, Feb. 12, 2020: This story has been updated with additional comments from DoorDash. Dive Brief: Rhode Island legislators are considering a bill that would ban third-party delivery apps from listing non-partnered restaurants on their sites without written consent, according to WPRI.com.  If passed, it would fine these delivery providers $1,000 each day the violation occurs, and […]

Rhode Island’s Proposed Bill Would Ban Delivery Services From Listing Non-Partnered Restaurants

Rhode Island legislators have introduced a bill that would ban the likes of Grubhub, DoorDash, and Postmates from listing non-partnered restaurants on their sites without prior written consent, according to Restaurant Dive. The bill was scheduled for consideration on Tuesday evening. If passed into law, food delivery services would be fined a civil penalty of up […]

How Two Dallas Restaurants Are Bearing the Burden of Food Delivery Apps

Outdated menus. Wrong prices. Ten Bells Tavern and Sandwich Hag contend with the stresses of a modern convenience. And not all of the restaurants even consent to being listed. Meri Dahlke was scrolling through Twitter one Sunday afternoon last month when she landed on a now-viral Twitter thread from San Francisco–based restaurant owner Pim Techamuanvivit: “If you […]