California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

ChowNow Acquires Cuboh Software

Online restaurant ordering-managing platform ChowNow Inc. has acquired online ordering consolidation platform Cuboh Software Inc. in a move to expand its offerings and integrate with more point-of-sales systems. Culver City-based ChowNow doesn’t charge commission fees to restaurants and promotes itself as a more restaurant-friendly alternative to ordering applications such as GrubHub, DoorDash and Uber Eats. GrubHub, DoorDash and Uber Eats charge a commission …

Everybody Is Blaming Somebody Else for Seattle’s Punishingly High Delivery App Fees

AfterAfter years of complaints over low pay for gig workers and occasional protests from app delivery drivers, the Seattle City Council took action in 2022. Members voted unanimously to pass legislation called PayUp, which among other things was supposed to guarantee a minimum hourly wage to delivery workers, including those who work for apps like DoorDash and UberEats. On …

As delivery services’ fees rise, small eateries feel the pinch

After 11 years, Muddaddy Flats in Troy is closing its doors. “It’s terrifying, nerve wracking, frustrating, scary as hell, but at the same time, there is nothing else like it. I have loved being Muddaddy for 11 years,” said Dan Frament, owner of Muddaddy Flats. Frament said the closure is in part due to high …

How did the cost of food delivery get so high?

Whizy Kim is a reporter covering how the world’s wealthiest people wield influence, including the policies and cultural norms they help forge. Before joining Vox, she was a senior writer at Refinery29. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the …

The Impact of “PayUp”: Unpacking Seattle’s Damaging New Delivery Law

Seattle’s experimental new minimum pay ordinance for delivery couriers, first passed by the Seattle City Council in 2022 and implemented in January 2024, was intended to help Seattle-based couriers earn substantially more than the city’s minimum wage of $19.97. The legislation – primarily advocated for by individuals who no longer serve on the Council – …

Food delivery apps could soon face state regulations in Florida

TAMPA – A Florida bill now on the governor’s desk may give the state regulatory control over food delivery apps like Uber and GrubHub. The bill aims to protect restaurants and consumers, according to lawmakers in Tallahassee. Key aspects of the proposed law include making sure restaurants don’t appear on a platform unless they want to be there, and …

Starbucks delivery has one major problem

Getting a Starbucks coffee drink delivered could cost at least $10. Starbucks coffee is expensive. And with the company’s new delivery options, it will get even pricier. A tall black coffee at Starbucks costs more than $2 in New York City and a tall latte costs more than $4. Getting one of those drinks delivered could …

DoorDash shifts pay scheme, cuts flexibility in New York City

DoorDash says its fees in The Big Apple have driven down delivery sales, but the city says data from delivery firms shows steady sales. Published March 1, 2024 • Updated March 5, 2024 UPDATE: 3/5/2024: This article has been updated with comment from the New York City Department of Consumer and Worker Protections. Dive Brief: Dive Insight: DoorDash said …

Getting food delivered in New York is simple. For the workers who do it, getting paid is not

NEW YORK (AP) — New Yorkers place over 100 million food delivery orders each year via a very simple process: press a few buttons on an app and it’s in their hands in about 30 minutes. For the delivery workers, the process is anything but simple. And it has only become more complex since the …