Uber Eats, Grubhub, DoorDash sue NYC for limiting fees the apps can charge restaurants

Food ordering and delivery platforms DoorDash, Caviar, Grubhub, Seamless, Postmates and Uber Eats have banded together to sue the City of New York over a law that would permanently limit the amount of commissions the apps can charge restaurants to use their services. The Wall Street Journal first reported the news that the companies filed suit …

Chicago sues DoorDash, Grubhub for allegedly deceiving customers

The City of Chicago filed two sweeping lawsuits against DoorDash and Grubhub for allegedly deceiving customers and using unfair business practices. The suits echo longstanding claims from restaurant owners that the platforms advertise delivery services for their businesses without their consent and conceal lower prices that restaurants offer directly to customers outside of the platforms. The city also claims both platforms …

FEE CAPS TAKE A BITE OUT OF JUST EAT TAKEAWAY’S U.S. PLANS

Just Eat Takeaway (JET) has been very clear about its plans for the U.S. and the newly acquired Grubhub business: Identify markets where the company is strongest and invest, invest, invest. The crown jewel of that strategy is New York City, historically a Grubhub stronghold and an enormous restaurant market. Unfortunately for Amsterdam-based JET, the Big …

Tech’s delivery problem: It doesn’t end at your door

The month before the pandemic hit, I met with a banker who didn’t want to talk. As we sat in a San Francisco hotel bar, he expressed either indifference or ignorance about every topic I brought up, even though I’d promised to keep his name out of any story I’d write.  Then I brought up …

DoorDash, Grubhub sue San Francisco over permanent delivery caps

Dive Brief: DoorDash and Grubhub filed a lawsuit on Friday against the City and County of San Francisco over a permanent delivery fee cap of 15%, which passed in late June. The companies call the cap “unnecessary,” “harmful” and “unconstitutional” and are seeking an unspecified amount of monetary damages. The lawsuit claims restaurants have a wide …

Will Permanent Fee Caps Actually Rein in Delivery Apps?

Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order. It is the first permanent cap on delivery fees in the country, potentially heralding a lasting shift in the way that delivery apps charge restaurants …

Chicago’s 15 Percent Delivery Fee Cap Extension Stalls

The effort to extend Chicago’s pandemic 15 percent cap on third-party delivery charges for restaurants stalled at Wednesday morning’s City Council meeting, but the measure could be approved next month. In November, city officials instituted a cap on fees that companies like DoorDash, Grubhub, and Uber Eats can require of restaurants as COVID-19 halted dining room service …

Menulog starts trial but gig economy workers’ security remains precarious

A federal Select Committee on Job Security looking into how rife insecure work is across the country is currently taking submissions from insecure workers in New South Wales. Chaired by Labor Senator Tony Sheldon, it was set up last year after five food delivery drivers were killed at work. It is expected to report by November. See …

DOORDASH SAYS DELIVERY FEE CAPS ARE HURTING ORDER VOLUMES

DoorDash said Wednesday that limits on the fees it charges restaurants are hurting order volumes because it has forced the company to raise prices for consumers. In a blog post, the delivery provider reported that order volumes in March fell 7% in Philadelphia, 4% in St. Louis and 4% in Westchester County, N.Y., as a result of …

DoorDash pushes back against fee delivery commissions with new charges

OAKLAND, Calif.—For nearly a decade, Grand Lake Kitchen, across from picturesque Lake Merritt, where locals head for leisurely walks, had become a popular breakfast and brunch destination. So many visitors ordered the $14 avocado toast and the $11 vegetarian sandwich called the Kamala Llama — a nod to Oakland’s favorite daughter — that in 2018 it …