Deceitful delivery? A new report reveals that Grubhub knowingly schemed to cheat its couriers out of minimum wage. According to Streetsblog, in 2024, the popular food delivery service began outsourcing a percentage of its orders to Relay, another delivery app exempt from NYC delivery-app minimum-wage requirements. Essentially and legally, starting in 2024, if you ordered delivery …
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New Study: Evaluating the Harmful Impacts of Seattle’s Delivery Pay Law
This year, Seattle implemented an extreme minimum pay law for app-based workers, including Dashers. After more than six months, the law continues to fail to deliver promised benefits for Dashers, all while raising costs for consumers and harming Seattle’s restaurants and small businesses. We discuss the impacts to Dashers below and compare the experience of …
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DoorDash Just Raised Prices on Seattle Deliveries Again
If you’re the kind of person who likes to get a private taxi for your burrito, the cost of that taxi just went up: On Thursday, August 1, DoorDash began adding a $1.99 fee to “long distance” orders, the delivery app company said in a blog post, a fee that comes on top of the $4.99 “regulatory …
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Delivery fees have Seattle diners, drivers and restaurants reeling
Mia Shagen has delivered for DoorDash via electric bicycle and scooter since 2020. She moves between cities throughout the year but has always called Seattle her home. She isn’t sure she can stay, though. Shagen says she’s never made so little delivering for DoorDash. Take Wednesday, Aug. 14: Shagen worked five and a half hours, …
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New Yorkers See 58% Rise in Food-Delivery Fees
New Yorkers have paid 58% more in food-delivery fees since before a minimum-wage law went into effect in late 2023… more
NYC delivery worker earnings up 22%
Dive Brief: Dive Insight: Base pay is an increasingly large share of delivery worker pay, as tipping has fallen off sharply in NYC. The DCWP found that consumer tips did fall year-over-year in Q1 2024 by about 66%, from $9.9 million per week to just $3.4 million, while fees paid to the apps by consumers shot …
This Seattle Restaurant Has Dropped DoorDash and Hired Its Own Delivery Drivers
For months, restaurants and customers have been complaining about high fees instituted in Seattle by food delivery apps like DoorDash and GrubHub after a City Council ordinance raised driver pay. There’s now an intense debate among politicians, business owners, and workers about whether the law should be repealed or tweaked in order to bring those fees down, but one …
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DoorDash and Uber fed up with Seattle council standstill on food delivery driver pay
DoorDash and Uber are chomping at the bit for regulatory action in Seattle. The tech giants have been lobbying lawmakers for six months to address a controversial minimum pay law for food delivery drivers that went into effect in January. Seattle City Council President Sara Nelson in April introduced a bill that would lower the minimum wage …
Rubio’s files for bankruptcy again
Rubio’s Coastal Grill, the long-struggling fast-casual chain that just closed a third of its restaurants, on Wednesday declared bankruptcy for the second time in four years, saying the operating environment has grown too difficult, particularly in California. The fast-casual taco chain said it plans to use Chapter 11 bankruptcy to oversee a sale process. Rubio’s …
DoorDash shifts pay scheme, cuts flexibility in New York City
Dive Brief: Dive Insight: DoorDash said its steeper fees in New York City led to a $3.5 million drop in sales for local DoorDash merchants and 200,000 fewer orders over the last few weeks. The company didn’t share a specific time frame for this decline, and didn’t respond to a request to confirm how many merchants …
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