DoorDash Is Hiking Customer Fees to Pay for a Law It Helped Write

In the months since a coalition of app-based gig companies successfully passed Prop 22 in California, exempting themselves from reclassifying their workers as employees, DoorDash has been silently passing costs onto consumers. The company-funded Yes on Prop 22 campaign claimed that not passing the ballot initiative would result in higher prices for consumers, and in early December, […]

Grubhub gig workers react angrily to change in tipping policy

California-based workers for food delivery app Grubhub have reacted angrily to changes to the platform which they say discourage tipping, saying they would wipe out the supposed benefits of new gig worker rules in the state. Last month, California passed Proposition 22, which though falling far short of the benefits received by full-time employees, gave […]

Oregon caps delivery app fees charged to restaurants

MILWAUKIE, Ore. — Gov. Kate Brown signed a bill on Wednesday that limits fees charged to Oregon restaurants by third-party apps like Uber Eats, GrubHub, PostMates and DoorDash.   Senate Bill 1801 passed the state legislature on Monday, a win for restaurant owners across the state.  Sean Sexton, co-owner of Ovation Bistro in Milwaukie, said fees […]

DOORDASH TESTS NEW WAYS TO OFFSET COMMISSION CAPS

As governments across the country clamp down on third-party delivery services by limiting what they can charge restaurants, the largest of those companies is testing ways to offset the impact of the caps. In the past month, DoorDash introduced extra fees for consumers in Denver and Chicago. It also announced—and quickly abandoned—a plan to raise fees […]

Greg Bensinger column: Apps are killing the restaurant industry

The sudden onset of the pandemic in March sent the restaurant industry into a death spiral. Working in a notoriously low-margin business, many couldn’t withstand weeks of limited or no indoor dining. As a result, about 1 in 6 restaurants nationwide has closed permanently, and as of September nearly 3 million restaurant workers had lost […]

Colorado county governments will soon be able to limit 3rd-party delivery fees to restaurants

Counties and cities throughout Colorado soon can limit fees charged by third-party delivery companies to restaurants, following passage of a bill Wednesday that drew far more opposition than arose when Denver became the first city in the state to pass such a restriction in October. House Bill 1005 gives authority to local governments to limit the companies’ […]

Colorado lawmakers pass bill to let counties cap food delivery fees

DENVER — A bill that allows local governments to place caps on food delivery services like DoorDash and GrubHub passed in a special session of the Colorado state legislature. The bill comes as restaurants in areas across the state have had to close down their indoor dining as case numbers from the novel coronavirus continue […]

Colorado Cities Could Limit Fees From DoorDash And Other Delivery Apps Under Proposed Law

Cities and counties in Colorado would temporarily gain new power over food-delivery services under a bill offered during the state legislature’s special session. Platforms like UberEats, DoorDash, Postmates and Grubhub offer diners an easy way to order food from various restaurants. But eatery operators complain that the services sometimes charge exorbitant fees that make it hard […]

DoorDash is now charging Denver customers an extra $2 fee to make up for their lost commissions

DENVER — Denver city council voted in October to cap delivery fees from third-party sites like GrubHub and DoorDash at 15%. But if you’ve ordered from DoorDash recently in Denver, you may have come across a new fee, an additional “Denver Fee.” After indoor dining was no longer an option in Denver, the Denver Biscuit Company has […]

Chicago Finally Implements Fee Caps for Grubhub and DoorDash

After initially allowing them to collect their full fees during the summer and early fall, Chicago’s city council on Monday finally approved a 15 percent fee cap for what third party delivery companies — like Grubhub, DoorDash, and Uber Eats — can charge restaurants. Chicago’s new limit goes into effect immediately and matches the limits lawmakers in […]