DoorDash shifts pay scheme, cuts flexibility in New York City

Dive Brief: Dive Insight: DoorDash said its steeper fees in New York City led to a $3.5 million drop in sales for local DoorDash merchants and 200,000 fewer orders over the last few weeks. The company didn’t share a specific time frame for this decline, and didn’t respond to a request to confirm how many merchants …

Seattle may walk back wage hike for delivery drivers

Drivers for apps like DoorDash and Uber Eats say their earnings have plummeted since the $26.40 hourly minimum went into effect. The city of Seattle is reconsidering the big wage hike it handed to app-based delivery drivers earlier this year after drivers said it has hurt their earnings rather than helped.  City Council President Sara …

Everybody Is Blaming Somebody Else for Seattle’s Punishingly High Delivery App Fees

AfterAfter years of complaints over low pay for gig workers and occasional protests from app delivery drivers, the Seattle City Council took action in 2022. Members voted unanimously to pass legislation called PayUp, which among other things was supposed to guarantee a minimum hourly wage to delivery workers, including those who work for apps like DoorDash and UberEats. On …

City Hall bumps pay for NYC delivery workers from $18 to nearly $20 an hour

NYC food delivery workers are getting a new, near 9% pay bump starting Monday, Mayor Adams announced. Workers for apps like Uber Eats, Grubhub and Doordash will now make $19.56 per hour spent making deliveries, or an increase of around $1.50 every hour. “Our delivery workers have consistently delivered for us, and today we are delivering for them,” …

How did the cost of food delivery get so high?

Whizy Kim is a reporter covering how the world’s wealthiest people wield influence, including the policies and cultural norms they help forge. Before joining Vox, she was a senior writer at Refinery29. No one is happy about the delivery apps. Not the customers, who feel gouged by an avalanche of fees. Not restaurants, who feel gut-punched by the …

The Impact of “PayUp”: Unpacking Seattle’s Damaging New Delivery Law

Seattle’s experimental new minimum pay ordinance for delivery couriers, first passed by the Seattle City Council in 2022 and implemented in January 2024, was intended to help Seattle-based couriers earn substantially more than the city’s minimum wage of $19.97. The legislation – primarily advocated for by individuals who no longer serve on the Council – …

Seattle Law Mandating Higher Delivery Driver Pay Is a Disaster

In 2022, Seattle’s City Council passed an ordinance mandating a minimum earnings floor for app-based food delivery drivers in the city. The law finally went into effect in January 2024, but so far the main result has been customers deleting their delivery apps en masse, food orders plummeting, and driver pay cratering. The ordinance, part of a …

Getting food delivered in New York is simple. For the workers who do it, getting paid is not

NEW YORK (AP) — New Yorkers place over 100 million food delivery orders each year via a very simple process: press a few buttons on an app and it’s in their hands in about 30 minutes. For the delivery workers, the process is anything but simple. And it has only become more complex since the …

Data from Seattle food delivery drivers shows higher hourly earnings, but less customer demand

Seattle-area gig workers are making higher hourly wages while they’re delivering food for platforms such as Uber Eats and DoorDash following the implementation of a new minimum wage law. But they’re also getting fewer tips, and consumer demand has likely fallen. Those are some takeaways from data provided to GeekWire from Solo, a Seattle-based software startup …

What does a service fee ban mean for California diners? Expect that $39 chicken to cost $49

Coming this summer is a new state law that bans unadvertised service fees, surcharges and other additional costs that are added to the end of a bill for meals or delivery service. On July 1, Senate Bill 478, which Gov. Gavin Newsom signed into law in October, is set to prohibit “junk fees” across a …