Grubhub CEO Adam DeWitt resigns

Dive Brief: Dive Insight: During DeWitt’s tenure at Grubhub, he led the company through its initial public offering in 2014 and oversaw its acquisition by JET in 2021. The company also grew from $20 million to $2 billion in annual revenue during DeWitt’s time with the delivery platform. Migdal brings 16 years of food delivery experience to his …

Uber is coming for Instacart

Image Credits: Uber Uber has rolled out updates to its Shop and Pay feature that address three of the most commonly raised courier issues: out of stock items, digital payments and order clarity before accepting a trip. The ride-hail and delivery giant quietly launched Shop and Pay last year, a feature that lets delivery workers opt …

DoorDash and Chegg partner to offer free DashPass to students

Dive Brief: Dive Insight: Millions of students in the U.S. subscribe to Chegg’s study services, providing DoorDash valuable scale to win more subscribers and increase loyalty among existing customers. DashPass Student is also framed as a driver of late-night delivery occasions, which could appeal to this specific consumer set alongside members-only promotions and items for sale.  “Whether fueling …

‘It’s not fair’: Businesses frustrated with partnership between LCBO and Uber Eats

Giuseppe Marchesini, the owner of a restaurant in Little Italy, is worried about how the alcohol-delivery partnership between the LCBO and Uber Eats will impact his bottomline. He said it is unfair, given that his business and others have not fully recovered from the COVID-19 pandemic. “That’s another competitor and that’s a big competitor,” Marchesini …

Aggregators’ Global Growth Compromised by Rising Inflation and Competition

  |    Food delivery services around the world are pulling out of regions and cutting staff. These moves come as global inflation and increased competition make the already challenging economics of the aggregator model even more difficult despite ongoing demand for convenient meal options. The latest occurrence in this segment includes word from Just Eat Takeaway.com subsidiary Menulog, which …

DoorDash’s expansion beyond the US will come with challenges

arlier this year, DoorDash closed its biggest acquisition to date: an $8 billion buyout of Finland-based food delivery company Wolt. Not only did this immediately expand it into Europe via Wolt’s 27 existing markets, but it will also provide additional opportunities to enter new countries.  “We’re also very excited about our opportunity to grow outside of America,” said …

How DoorDash became the dominant US food delivery company

Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young professionals and students pitch inventions. Her partner, Oren Dobronsky, is known as a Silicon Valley angel investor and has four successful startups. People come into the restaurant to pitch the latest and greatest invention, and Boulton acts like Dobronksy’s guard dog, looking …

DoorDash is making 7 keys moves to dominate retail and grocery delivery after conquering restaurants — and creating new rivals in Instacart and Gopuff

In 2019, DoorDash became the No. 1 meal-delivery company in the US, leapfrogging the then-market leader Grubhub. The delivery operator has remained at the top since, with a 59% share of the market, according to the latest data by Bloomberg Second Measure. Lately, DoorDash has its sights set on a new prize — dominance in …

Deliveroo quits Australia citing ‘challenging economic conditions’

Food delivery company says it is no longer accepting orders through its app and has entered voluntary administration Deliveroo is quitting the Australian market, with the food delivery service announcing it had suspended orders made through its app and entered voluntary administration. In an email to customers on Wednesday, the company said it had made …