DOORDASH ACCUSED OF STEERING ORDERS FROM NON-PARTNER RESTAURANTS

A lawsuit accuses third-party delivery company DoorDash of steering business from non-partner restaurants by incorrectly listing them as closed or too far away for delivery. The suit was filed Thursday in California on behalf of Lona’s Lil Eats, an Asian-fusion restaurant in St. Louis. Though Lona’s has no official relationship with DoorDash, it has a page on […]

Waitr’s Footprint and Fintech Make for an Appetizing Takeover Target

When it comes to regional expansion, Uber Technologies, Inc., Just Eat Takeaway, and Doordash tend to take big bites. Who might be their next M&A target? One prime candidate to consider is food ordering and delivery business Waitr Holdings, Inc., which connects local restaurants to diners in underserved markets where it usually has a dominant […]

California law bars delivery companies from adding non-partnered restaurants

Dive Brief: California Gov. Gavin Newsom signed two pieces of legislation into law that would create regulations for the food delivery industry, according to the Los Angeles Times. The first initiative, signed on Wednesday, requires aggregators to sign formal, written agreements with restaurants before adding the company to their marketplaces and providing delivery.  The second law, signed […]

Delivery Hero to Acquire South American Delivery Firm Glovo

In yet another big consolidation for the global food delivery industry, Delivery Hero is set to acquire Latin- and South-American delivery network Glovo for about $268 million. The deal would mark the second large delivery acquisition by the German-based delivery firm in as many months. The company also announced plans to acquire InstaShop, an online […]

Ordrslip Adds Postmates Integration to Its Mobile App Software for Restaurants

Restaurant tech company Ordrslip announced today it has partnered with Postmates to add delivery integration into its mobile app software, according to a company press release sent to The Spoon. Per today’s announcement, Ordrslip’s software lets restaurant customers “create custom-looking whitelabel mobile ordering applications via Ordrslip.” It’s no secret that, since the pandemic pushed the […]

3 UNIQUE DELIVERY MODELS TO WATCH

For most restaurants, third-party delivery has become an inescapable reality amid the coronavirus pandemic and changing consumer habits.  While platforms such as Grubhub, Uber Eats and DoorDash have helped many restaurants stay afloat, operators still bridle at delivery commissions as high as 30% per order. Meanwhile, the services themselves remain unprofitable, even as revenues skyrocket.  That has […]

Foodpanda Launches in Japan, Upping Rivalry With Uber

(Bloomberg) — Delivery Hero SE’s Foodpanda is launching operations in Japan Thursday, expanding its Asian footprint to the world’s No. 3 economy. The company will roll out its meal delivery services in six Japanese cities in a first phase, including Kobe, Yokohama and Nagoya, Jakob Angele, Foodpanda’s Asia Pacific chief executive officer, told Bloomberg TV’s […]

Denver restaurants could see less third-party delivery fees

DENVER — At Blue Pan, they strive to make every pizza excellent. “Currently, we’re the only Detroit-style pizzeria in Denver. The main characteristic of our product is the caramelized crust,” said Co-Founder of Blue Pan Pizza, Giles Flanagin. Their last five years in business have come with lessons, especially when it comes to using third-party […]

Third-party delivery fees continue to vex local restaurants

Efforts to limit the fees that third-party delivery companies can charge local restaurants have run into a few snags. More than a month after Clark County adopted an emergency ordinance capping fees at 15 percent, moves to pass similar measures in Las Vegas, North Las Vegas and Henderson have stalled. Moreover, Clark County Commissioner Tick […]

Delivery by the numbers: What third-party platforms are offering restaurants to survive the pandemic

As restaurants struggle to keep their operations chugging through dining room closures and capacity restrictions, major third-party delivery platforms have rolled out new discounts and resources for their partners.  It’s a reflection of the tenuous, and sometimes fraught, relationship between restaurant and delivery provider. According to Yelp data, restaurants have been permanently closing at a 60% rate […]