Grubhub’s ‘Free Lunch’ Promo Went Predictably Haywire

The delivery app Grubhub announced last week that it would be providing New Yorkers with “free lunch” between the hours of 11 a.m. and 2 p.m. today. Of course, that promotion came with some terms — like that lunch isn’t really “free” but discounted by $15 with the promo code “FREELUNCH,” or that “users will remain responsible for any …

New Verticals Topic Du Jour for Big Third-Party Platforms

The third-party networks continue to evolve, expanding into new verticals as growth continues. Two third-party leaders talked with editor Tom Kaiser during the 2022 Food On Demand Conference, touching on some of the big trends in a panel discussion titled Diversifying the Major Delivery Platforms. Yadavan Mahendraraj, head of merchant operations and strategy at Uber …

How To Get Customers To Order Directly From Your Restaurant

Third Party Delivery Service Providers are a great way to find new guests. Hungry consumers use these marketplaces as a way to find new restaurants that will deliver to them. They’re easy to use and have all kinds of options. Unfortunately the DSPs control your customer and charge a high percentage to the restaurant. That’s …

Doordash Takes Huge Bite Out of Competition with Nearly 300% Increase in Purchases, Say Emburse Expense Data

LOS ANGELES & PORTLAND, Maine–(BUSINESS WIRE)–To mark national Hamburger Month (celebrated each May) Emburse, a global leader in spend management solutions, analyzed transaction data from almost three million meal purchases to discover which food and restaurant brands corporate America’s employees visit the most. The results can be found in the latest SpendSmart report. “The huge increase in both …

DeliverThat Eclipses $100 Million in Food Delivered

Canton, OH  (RestaurantNews.com)  DeliverThat, a national last-mile delivery service recognized as the industry leader in restaurant catering delivery and setup, announced today that they have surpassed $100 million dollars in food delivered. “I always knew we were going to make an impact on peoples’ lives, but never to this magnitude,” said Darien Terrell, President & CEO. …

3 Red Flags in DoorDash’s Q1 Report

Food delivery company DoorDash (DASH 5.49%) released its latest quarterly results on May 5. The good news was the business continued to generate strong growth with revenue rising 35% year over year to $1.46 billion. The company is incentivizing its Dashers less A key metric DoorDash reports is “gross order value” (GOV) on its marketplace, which represents the total …

Grubhub unveils new meal perk for office workers

Tech Roundup: The Grubhub Pay Card can be used at home or at work. Grubhub is rolling out a new meal perk for office workers as more Americans return to the workplace.  The delivery company’s corporate clients can soon offer their employees a Grubhub Pay Card, which they can use to pay for meals from …

Pizza has a delivery problem

Pizza places have always been experts when it comes to delivery, flexing with remote drop-offs and robot delivery cars. But now they’re facing a problem: not enough drivers. In early March, Domino’s then-CEO Ritch Allison warned that a driver shortage would be a drag on business. “Delivery driver staffing may remain a significant challenge in the near term,” he …

NYC restaurants yawn at Grubhub’s citywide ‘free lunch’ promotion

Grubhub is offering to pick up the tab for lunch across New York City next week — and restaurants are yawning. The barrage of freebies from food delivery companies — including rivals UberEats and Doordash, as well as grocery apps like Getir, Gopuff and Gorillas that deliver items within minutes — is reaching new heights, …

Amazon’s surprising new delivery partners: Rural mom-and-pop shops

Since at least last summer, Amazon has quietly been recruiting mom-and-pop shops in rural America to join an experimental delivery program. The company is paying participating small businesses a per-package fee to deliver Amazon orders within a 10-mile radius to their neighbors’ homes in states like Nebraska, Mississippi, and Alabama. The local businesses Amazon is …