Uber Expands Direct Offering with Cartwheel Partnership

Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel that will make it easier for restaurants across the globe to build a white-label fulfillment program that lowers the total cost of delivery for operators. Hybrid or white-label delivery has become a flashpoint for restaurants operators as delivery captures an increasingly …

Orders.co and Grubhub Partner on Ordering Integration to Streamline Third-Party Food Delivery Operations for Restaurant Operators

Orders.co, the leading all-in-one platform for restaurants to manage their online food orders, has announced it has partnered with Grubhub, a leading food ordering and delivery marketplace, to streamline order management for more than a thousand independent and enterprise restaurants across the country.  With this integration, restaurant operators will be able to update menus across ordering …

DeliverThat Introduces New Smart Catering Dashboard That Will Change the Future of Catering Delivery

DeliverThat, the industry-leading catering delivery company, with over $200 million dollars in catering delivered, just introduced a new “smart” dashboard that will change the future of catering delivery. Over a decade ago, when delivery was in its infancy, DeliverThat was one of the first to recognize that catering delivery required a very different business model …

Emergency bill passes to give DC restaurants relief against higher delivery app fees

WASHINGTON (7News) — The D.C. Council this week has passed an emergency bill that offers restaurants relief against high delivery app fees. After being amended and adjusted, the legislation passed unanimously. Third-party companies like GrubHub, DoorDash and Uber Eats offer restaurants delivery package plans that range from 15% to 30%. In March, after the city’s 15% …

Uber Eats expands voice order tracking with Amazon Alexa

Dive Brief: Dive Insight: Uber Eats has been expanding its use of new technologies within the past year to increase customer access, including via autonomous vehicles and partnerships with stadiums and airports. The Alexa integration was designed to offer convenience to consumers. Users can set how they want to receive updates and how many Alexa devices they want to activate …

EatStreet Drivers Win Final Nod for $1.2 Million Wage Suit Deal

EatStreet Inc. and food-delivery drivers who say the company improperly used their tips to meet minimum wage obligations secured final approval for a settlement worth more than $1.2 million. But the company has warned it might not be able to pay. The deal includes more than $413,000—one third of the total settlement fund—in attorneys’ fees …

Wawa aims to grab a bigger piece of the corporate catering pie

Convenience store chain Wawa partnered with the ezCater platform to expand its catering program./Photo courtesy of Wawa. Restaurants are about to get more competition for a share of office catering dollars. Convenience store chain Wawa announced it’s teaming up with ezCater to expand its presence in corporate catering. All 1,000 of the c-store’s locations launched …

Lawsuit Claims Apple Users Are Charged More for Delivery on DoorDash

If you’ve spent more time comparing your DoorDash bill on your iPhone to your friend’s Android device than actually eating your delivery food, you might be on to something—at least according to a recent lawsuit. According to an amended complaint filed May 5 in Maryland federal court, Apple users get the raw end of the deal in …

DoorDash faces lawsuit accusing it of charging iPhone users more for delivery

DoorDash has been charging iPhone users more than Android users for identical deliveries, according to a lawsuit seeking class action status. The court documents (PDF, via 9to5Mac) submitted for the case included screenshots showing how iPhone users are charged an extra fee for “expanded range.” On the company’s website, it said the fee “helps DoorDash preserve [customers’] access to …

DoorDash Pushes Back Against a Key Food Delivery Pain Point

DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …