SoundHound and Olo Partner to Provide Voice AI Ordering to Restaurants

SoundHound AI, Inc (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that it has integrated with Olo (NYSE: OLO), a leading restaurant SaaS provider, to make its technology available to any of the approximately 77,000 locations using Olo’s solutions. Joining Olo’s partner program, Olo Connect, now even more restaurants will be …

Standing Among Giants, Chowly Scales Up

Amid a stand of redwoods—the likes of Toast, NCR and Olo—Chowly is more of a Douglas fir, stately if not the tallest one in the forest. Now at 100 employees after buying guest experience provider Koala earlier this year, the order integration platform is branching out and democratizing premium online ordering experiences for the smaller …

Square outage disrupts business for restaurants nationwide

An outage at Square last week shut down many of the tech vendor’s services, leaving thousands of restaurants and other small businesses unable to log into their accounts or accept non-cash payments for hours. The problems began around noon Thursday and by Friday afternoon had been mostly resolved.  Square said Monday the problems began after …

Marqii Lands Series A Funding, Ramping Total Raised up to $10 Million

In an online world where consistent responses to customer feedback have a vital impact on a brand’s narrative, Marqii, a digital operations platform for the hospitality industry, continues to grow its guest engagement footprint among competitors, landing $4.5 million in Series A investment, bringing its total amount raised to $10 million. The capital financing round …

P.F. Chang’s Enhances Catering Capabilities with Cartwheel

Renowned restaurant brand P.F. Chang’s is revolutionizing its catering capabilities through a strategic collaboration with Cartwheel, the leading enterprise delivery management platform.   Cartwheel recently invested in integrating with ezCater, the most trusted provider of corporate food solutions. This integration further streamlines and optimizes catering management and delivery capabilities for the restaurant chain and centralizes once disparate …

Toast Partners with Cartwheel on Hybrid Delivery

POS giant Toast has partnered with Cartwheel, an on-demand delivery management platform, to provide new options for restaurants looking to implement a hybrid delivery system. This will benefit using Cartwheel’s fleet-management capabilities, allowing them to manage these functions directly from their point-of-sale system. Cartwheelʼs Hybrid Delivery technology helps restaurants optimize their in-house and outsourced delivery …

DoorDash enables gift card, loyalty payment

DoorDash is expanding the functionality of its Storefront and Bbot digital commerce solutions. The on-demand delivery platform is partnering with loyalty/ordering technology provider Paytronix to equip restaurant retailers using its service to develop loyalty programs and support gift card payment. With this new Paytronix integration, customers ordering from a participating DoorDash restaurant partner using its Storefront commission-free …

Tattle Achieves Gold Partner Status with Olo, Revolutionizing Guest Feedback in the Restaurant Industry

Tattle, the AI-driven survey platform providing the restaurant industry with detailed, data-driven insights into guest sentiment, today announced it has achieved Gold Partner status with Olo (NYSE: OLO), a leading open SaaS platform for restaurants. Restaurants which use both Olo and Tattle can effortlessly uncover key operational improvements, resulting in tangible ways to elevate omni-channel guest experience, …

ItsaCheckmate and DoorDash Expand Partnership with Self-Serve Integration Onboarding for Restaurant Operators

ItsaCheckmate, the center of a restaurant’s digital ordering business, unveils it now supports Self-Serve Integration Onboarding with DoorDash as a vital part of its next-generation open-API Marketplace platform. In November 2022, ItsaCheckmate announced the launch of Marketplace, a ground-breaking technology distribution platform allowing restaurants to add multiple ordering platforms through a simple user interface, connecting already integrated …

DoorDash teams with ItsaCheckmate, Deliverect for easier restaurant signups

Dive Brief: Dive Insight: In addition to making DoorDash more competitive, the integration is expected to reduce onboarding time for restaurants by up to 86%, DoorDash said. Restaurants that join the platform through these providers will then be able to manage orders and menu updates directly. DoorDash said it plans to add more POS providers to …