Congressional leaders will be demanding answers from a powerful Big Tech titan that is subjecting millions of American diners to surprising new fees — without the consent or control of the restaurant owners who are providing the food service. The federal reaction comes after a FOX Business exclusive report on Tuesday about the outrage caused by a …
Tag Archives: Ethics
DoorDash Faces $1B Lawsuit Over Delivery Fees: ‘Dupes Naive Consumers’
DoorDash has been hit with a $1 billion class action lawsuit by a customer who alleges the delivery company charges customers on iPhones more than those on Androids. The lawsuit filed by Kameron Masters in Northern District of California on Wednesday said DoorDash disproportionately charges iPhone users more often than Android users for extra “expanded …
Continue reading “DoorDash Faces $1B Lawsuit Over Delivery Fees: ‘Dupes Naive Consumers’”
Lawsuit claims Olo execs embellished restaurant count, then sold shares
CEO Noah Glass and CFO Peter Benevides, along with nine board members, are accused of misleading investors about Olo’s customer count and its deal with Subway. more
DoorDash faces lawsuit accusing it of charging iPhone users more for delivery
DoorDash has been charging iPhone users more than Android users for identical deliveries, according to a lawsuit seeking class action status. The court documents (PDF, via 9to5Mac) submitted for the case included screenshots showing how iPhone users are charged an extra fee for “expanded range.” On the company’s website, it said the fee “helps DoorDash preserve [customers’] access to …
Continue reading “DoorDash faces lawsuit accusing it of charging iPhone users more for delivery”
Grubhub must pay DC $3.5 million over claims it charged customers hidden fees
Grubhub has been ordered to pay $3.5 million to settle a lawsuit from the District of Columbia that claims the company misled customers by tacking on hidden fees to their orders. According to a press release, Grubhub must pay $800,000 to DC as a civil penalty, while the remaining $2.7 million “will be paid back to affected customers.” …
Continue reading “Grubhub must pay DC $3.5 million over claims it charged customers hidden fees”
Uber Eats has to pay Chicago $10 million for listing restaurants without permission
Uber Eats agreed to pay the city of Chicago $10 million as a legal settlement for listing Chicago restaurants in both Uber’s and Postmates’ apps without the restaurants’ consent, according to reporting from the Chicago Tribune on Dec. 5. The legal agreement is the result of a two-year investigation into Uber’s practices and the company was found …
Uber Eats and Chicago Reach $10 Million Settlement Over Deceptive Practices
Last year, the city of Chicago sued both DoorDash and Gruhub, accusing the third-party delivery couriers in separate filings of illegal business operations. Allegations include accusing Grubhub of ignoring the city’s pandemic emergency fee cap and both platforms for listing restaurants on ordering platforms without their consent. Somehow, Uber Eats escaped the city’s legal fury, but …
Continue reading “Uber Eats and Chicago Reach $10 Million Settlement Over Deceptive Practices”
33% Of People Trust This Food Delivery App The Least- Mashed Survey
For those of you who came of age in the post-delivery app era, it may come as somewhat of a shock to hear tales of the olden days when ordering out for dinner generally meant a choice of Domino’s, Pizza Hut, Papa John’s, and maybe, if you were really lucky, a local Chinese carryout. Otherwise, …
Continue reading “33% Of People Trust This Food Delivery App The Least- Mashed Survey”
Grubhub says it’ll be more transparent about how it marks up food prices at local restaurants
Grubhub will be more transparent about its pricing after the Pennsylvania attorney general’s office found that the popular food delivery app charged customers more for some meals than they would have paid at the restaurants. The Chicago-based company will also pay a total of $125,000 to several Pennsylvania food banks, including Philabundance, in lieu of …
GRUBHUB TO PAY $42M TO SETTLE CLAIM IT MISLED INVESTORS
Third-party delivery provider Grubhub agreed to pay $42 million to settle a proposed class-action lawsuit that claimed the company misled investors about its performance. The suit, filed in 2019 in U.S. District Court in Illinois, is related to a pivotal expansion push made by Grubhub in 2018 as it raced to keep up with competitors. …
Continue reading “GRUBHUB TO PAY $42M TO SETTLE CLAIM IT MISLED INVESTORS”