Grubhub brings mobile ordering to its first naval base

The technology allows over 100,000 people on the base to order pickup from onbase restaurants like Panda Express, Firehouse Subs, Burger King and Raising Canes. Dive Brief: Dive Insight: Grubhub said it plans to partner with other bases across the country, though it declined to provide further details. Grubhub Onsite is also designed to “handle high …

ItsaCheckmate Releases Plug-n-Play Data Ingestion, Formatting, and Reporting Tool for Restaurant Accounting Teams

ItsaCheckmate, the center of a restaurant’s digital ordering business, announces Reconcile, a no-fuss, plug-n-play data ingestion, formatting, and reporting tool that allows restaurant accounting teams of all sizes, irrespective of the solution they use, to consolidate all of their 3rd party ordering platform statements into one unified view at the touch of the button. The beauty …

Amazon wants to turn small shops into delivery partners

According to a new report from Axios, Amazon wants to partner with small businesses, such as bodegas and IT shops, so that they can become delivery partners. The company pays a small fee to small retailers for each package they deliver. With this program, Amazon wants to expand its last-mile delivery network and find new partners …

DoorDash launches hourly rates and location sharing for couriers

/  The new ‘earn by time’ option lets couriers earn a ‘guaranteed hourly minimum rate’ for the time they spend on making a delivery. DoorDash is making a big change to the way couriers get paid. In an announcement on Wednesday, DoorDash says it will start giving couriers the ability to earn hourly rates on top …

Domino’s Now Lets Delivery Customers Drop a Pin for Delivery

Domino’s Pizza has introduced a new feature called Pinpoint Delivery that allows customers to receive deliveries nearly anywhere, including parks, baseball fields and beaches. Pinpoint is similar to the Hotspots initiative from 2018 that gave customers the chance to submit their recommendations for non-traditional delivery locations across the U.S.  Customers with the Domino’s app can …

Engineering a Sustainable Delivery Model

Delivery’s rise brought with it a boatload of externalities that paint an uncertain, confusing picture about the future of restaurants. Whether we’re talking about the survival of independent restaurants, environmental consequences of car-based deliveries, the rights of drivers or the widening gap between farms and dining room tables, delivery consultant Scott Landers sees it all …

‘They purposely send you all the bad orders’: DoorDash driver switches to hourly pay. He receives $0 in tips

DoorDash offers drivers two ways to earn money. First, they can earn money from individual orders. In this option, drivers are presented with an order and an amount they’ll get paid for it, allowing them to curate their delivery selection and have a better idea of how much money they’ll actually earn. Second, drivers can …

How DoorDash became the dominant US food delivery company

By focusing on communication with restaurant merchants, the aggregator has built products and features based on operator needs. This article is the first in a three-part series exploring how DoorDash has become the dominant third-party delivery aggregator in the U.S.   Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young …

DoorDash can now return your packages for you

DoorDash is launching a new “Package Pickup” offering that lets users request a delivery person to pick up their prepaid package from their home and drop it off at a UPS, FedEx or USPS location. The company began piloting this feature in March 2022 as part of a small beta test and is now officially rolling it out. For …

How DoorDash became the dominant US food delivery company

Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young professionals and students pitch inventions. Her partner, Oren Dobronsky, is known as a Silicon Valley angel investor and has four successful startups. People come into the restaurant to pitch the latest and greatest invention, and Boulton acts like Dobronksy’s guard dog, looking …