Grubhub’s ‘Free Lunch’ Promo Went Predictably Haywire

The delivery app Grubhub announced last week that it would be providing New Yorkers with “free lunch” between the hours of 11 a.m. and 2 p.m. today. Of course, that promotion came with some terms — like that lunch isn’t really “free” but discounted by $15 with the promo code “FREELUNCH,” or that “users will remain responsible for any …

Pizza has a delivery problem

Pizza places have always been experts when it comes to delivery, flexing with remote drop-offs and robot delivery cars. But now they’re facing a problem: not enough drivers. In early March, Domino’s then-CEO Ritch Allison warned that a driver shortage would be a drag on business. “Delivery driver staffing may remain a significant challenge in the near term,” he …

Flybuy Adds Driver Tracking to Delivery, Pickup Platform

Flybuy, a curbside, in-store and pickup platform, has added new functionality allowing delivery driver location tracking. This comes through new, direct integrations with DoorDash, Uber Eats, Postmates, Point Pickup Technologies and others through Flybuy’s flexible API that allows any delivery provider to connect to its ecosystem. The company says this new technology gives restaurants and …

Dive Brief: WOWorks, parent company of Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh and The Simple Greek, has named Kyle Mark as its chief information officer. In the newly created role, Mark will lead the company’s technology operations. Its new tech stack is currently being upgraded and is set to be complete by April. WOWorks is updating its …

Radar Raises $55M, Partners with Olo on Location Logistics

Location services company Radar looks to expand dramatically in the restaurant space after a $55 million fundraise and a new partnership with restaurant logistics giant Olo. The core work of the company is building out exceptionally accurate location services and making it easy for brands and developers to utilize the services. It’s among many geolocation …

Olo Partners With Radar to Power Next Generation QSR Experiences

NEW YORK–(BUSINESS WIRE)–Olo (NYSE: OLO), a leading on-demand commerce platform powering the restaurant industry’s digital transformation, today announced an integration with Radar, a leading geofencing platform. The enhanced integration and strategic partnership will enable trip tracking functionality to improve the digital order fulfillment process and off-premise experience for Olo and Radar’s marquee restaurant brands and their consumers. …

7shifts raises $80M to grow workforce management tech

7shifts, a restaurant workforce management platform, secured $80 million in funding led by Softbank on Thursday, with additional participation from existing investors Ten Coves Capital and Enlightened Hospitality Investments. 7shifts’ products are currently deployed at more than 27,000 locations across North America, Europe, the Middle East and Australia. Last spring, 7shifts raised $21.5 million in a round led by Enlightened …

DoorDash to penalize McDonald’s outlets that take too long on delivery orders

McDonald’s restaurants that slow down DoorDash delivery workers by making them wait for orders that aren’t ready on time are about to face stiff financial penalties, according to a report. DoorDash will start dinging eateries by raising its commission rates — which will jump as high as 20% of an order — that McD’s restaurants …

Uber Eats delivery riders are doing ‘quests’ for more cash. But do they put more than money at risk?

How many deliveries can you make in an hour? How about a day? Three days? For many gig workers in the food delivery industry, these kinds of challenges are part of the job, with some companies offering bonus pay for completing the tasks on offer. But a court case in Japan has raised questions over …

I was a driver for delivery apps for 100 days in a row. Here’s what I learned

Owen Lindstrom knows all the ins and outs of being a driver for food delivery apps like Uber Eats and DoorDash after spending 100 straight days delivering food for 12 hours a day. The 22-year-old from the suburbs of Portland, Oregon, shared what he learned with TODAY after documenting every day of his journey on TikTok. …