Uber CEO vows to be ‘hardcore about costs,’ slow down hiring in memo to employees

Uber CEO Dara Khosrowshahi vowed to rein in costs at the ride-hailing company in the face of a “seismic shift” in the financial market, according to a memo sent to employees that was first reported by CNBC. The effort to reduce spending is in response to the dramatic upheaval in the labor market that has Uber scrambling …

Uber continues its recovery from the pandemic lull but loses $5.6 billion from investments

Uber on Wednesday reported strong growth in its ride-hailing and delivery businesses and said it was continuing to bounce back from a pandemic slump, even as it lost $5.6 billion because of its investments in other ride-sharing companies, primarily the Chinese service Didi. The company reported $6.9 billion in revenue for the first three months …

Uber lost $6 billion to start the year, but reports a rebound in ride-hailing and no issues with driver supply

Uber Technologies Inc. lost billions of dollars in the first quarter mostly due to its investments, but beat analysts’ estimates as it reported results earlier than planned Wednesday morning. Uber UBER, -4.65% shares, which fell 9.1% in morning trading and were on track for their biggest one-day drop since sinking 10.7% on June 11, 2020, closed the regular …

Third-party delivery companies sued by diners for anti-trust violations

Third-party delivery companies are facing more legal scrutiny as a New York federal judge allowed a lawsuit accusing Uber Eats, Postmates, and Grubuhb of menu price exploitation to move forward. The anti-trust lawsuit was originally filed in July 2020 and accused the third-party delivery companies of monopolizing delivery prices by not allowing restaurants who contract with them …

Uber Eats Has a Customer-Service Problem

Customer service has been tricky for companies whose services rely on third parties and gig workers. In these cases, the companies don’t control — and can’t manage the quality of — the delivery of their services. That creates a major challenge when it comes to fixing problems.  Uber Eats  (UBER) – Get Uber Technologies, Inc. Report faces this issue. The …

Uber bought Drizly for $1 billion, but who will deliver the alcohol?

When Uber completed its billion-dollaracquisition of Boston-based Drizly nearly six months ago, it played up the notion that the companies go together like pizza and beer. In fact, ask anyone why they think Uber bought Drizly, and you’ll likely get the same answer: Uber can use its fleet of drivers to deliver White Claws and …

bp, Uber Eats partner on ambitious convenience delivery deal

Convenience giant bp is teaming with Uber Technologies on a new global strategic convenience delivery partnership, extending their existing local arrangements to reach more consumers across the world, the companies announced Tuesday. Together, bp and Uber Eats will offer an extensive range of quality convenience products, including fresh and prepared foods, from select retail locations …

DoorDash is Dominating the U.S. Food Delivery Market

The Briefing DoorDash’s market share of food delivery services in the U.S. has crossed the 50% threshold. This market dominance accelerated at the start of the COVID-19 pandemic. Uber Eats is the next biggest delivery app while Postmates, Grubhub, and other platforms have lost ground. DoorDash is Dominating the U.S. Food Delivery Market The food delivery …

Uber Eats brings back group ordering with enhanced features

Dive Brief: Uber Eats is relaunching its group ordering feature as states and cities eliminate pandemic restrictions. The company announced three new product features to support this relaunch Wednesday, including bill splitting, deadlines and auto-reminders. Uber’s group ordering service first launched in 2019. To use the features, the “host” customer placing the order invites others to join …

Uber Eats now lets you split the bill

Now that people are socializing again as the pandemic (hopefully) winds down, Uber is tackling one of the most common problems of restaurant delivery apps: how to split the bill between friends. Uber Eats is relaunching group ordering with a new bill splitting feature — the first in a US delivery app, Uber claims. Once …