Dive Brief: Dive Insight: Uber Eats has been expanding its use of new technologies within the past year to increase customer access, including via autonomous vehicles and partnerships with stadiums and airports. The Alexa integration was designed to offer convenience to consumers. Users can set how they want to receive updates and how many Alexa devices they want to activate …
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Dive Brief: Dive Insight: Of the sports stadiums and entertainment venues Uber Eats operates at, Yankee Stadium will be the only location to offer delivery at this time. For in-seat delivery, consumers scan a QR code, select their concessions and input seat section, row and number at checkout. For pickup, the process is similar, with …
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Uber Eats is delisting some of the delivery-only restaurants on its app to help weed out low-quality listings, as first reported by The Wall Street Journal. The company has confirmed to The Verge that it’s introducing a new set of standards for virtual restaurants that should help cut down on listings that sometimes contain the same menu. Virtual restaurants, which are …
A New York federal judge on Thursday said Grubhub, Postmates and Uber Eats cannot force restaurant customers to arbitrate their price-fixing claims against the food delivery companies simply because they’ve used the apps in the past, ruling that their arbitration clauses have no relevance to the claims at hand. U.S. District Judge Lewis A. Kaplan denied …
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GrubHub Inc., DoorDash Inc., Postmates Inc. and Uber Technologies Inc.’s Eats platform were hit with a proposed class action Monday in New York federal court alleging diners across the U.S. are being hurt by the monopolistic behavior of the companies behind the nation’s top food delivery apps. Three New York food delivery customers’ suit claims the delivery app …
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As one of Uber Eats’ best markets globally, Australia is leading the way as the brand evolves beyond food delivery into “almost, almost anything”. The Drum speaks to Uber Eats’ ANZ director of marketing Andy Morley, Uber Eats senior marketing manager and brand lead Channa Goonasekara, and Special Group APAC head of strategy, Celia Garforth …
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Dive Brief: Dive Insight: Uber One’s value proposition appears to be partly responsible for the growth of Uber Eats despite inflation’s squeeze on consumer discretionary spending, Khosrowshahi said. The subscription program’s member count nearly doubled in 2022, to roughly 12 million members and has helped increase Uber Eats user loyalty, spend and frequency. “Delivery remains resilient,” he …
Uber (UBER) reported its Q4 2022 earnings on Feb. 8 before the market open, clocking key beats in revenue and delivery bookings. Here are the ride-hailing giant’s key results, as compared to analysts’ expectations compiled by Bloomberg: Q4 revenue: $8.61 billion actual versus $8.47 billion expected Q4 delivery bookings: $14.32 billion actual versus $14.22 billion expected Q4 …
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Uber Eats is introducing a new feature that shows users how much of their personal information is shared with their delivery person when they place an order on the app. The feature, which is called “View as Delivery Person,” is designed to add a level of transparency when ordering food via the app. The feature will show …
Giuseppe Marchesini, the owner of a restaurant in Little Italy, is worried about how the alcohol-delivery partnership between the LCBO and Uber Eats will impact his bottomline. He said it is unfair, given that his business and others have not fully recovered from the COVID-19 pandemic. “That’s another competitor and that’s a big competitor,” Marchesini …
