C3’s Sam Nazarian Talks Purchase of Kitchen United Assets, Outlook on Ghost Kitchen Space

Sam Nazarian, CEO of digital restaurant company C3 and sbe hospitality group, has acquired Kitchen United’s IP (intellectual property) and ghost kitchen-related assets.  Once a leader in the ghost kitchen space, Kitchen United shuttered its physical locations late last year. The virtual commissary operator combined elements of delivery technology, real estate and virtual restaurant brands …

Data shows expected softening in restaurant sales may be here

This is the monthly GuestXM restaurant report from Black Box Intelligence: February provided a much clearer picture of the current state of the restaurant industry after January’s noisy data painted a much bleaker (albeit inaccurate) picture. Same-store sales growth for restaurants was -0.6% in February. Despite the very robust improvement of 4.0 percentage points in the year-over-year …

How 6 casual dining companies faced falling traffic

In the final months of 2023 and in early 2024, American consumers began to balk at higher menu prices. As a result, traffic across a wide range of brands suffered, restaurant executives said in a half-dozen earnings calls this quarter. “Every category in the industry from QSR on up had negative traffic in the quarter,” said …

California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

Uber Eats launches a TikTok-like video feed to boost discovery

Uber Eats is launching a TikTok-like short-form video feed to boost discovery and help restaurants showcase their dishes. Uber Eats’ senior director of Product, Awaneesh Verma, told TechCrunch exclusively in an interview that the new feed is being tested in New York, San Francisco and Toronto. The company plans to launch the feed worldwide in …

ChowNow Acquires Cuboh Software

Online restaurant ordering-managing platform ChowNow Inc. has acquired online ordering consolidation platform Cuboh Software Inc. in a move to expand its offerings and integrate with more point-of-sales systems. Culver City-based ChowNow doesn’t charge commission fees to restaurants and promotes itself as a more restaurant-friendly alternative to ordering applications such as GrubHub, DoorDash and Uber Eats. GrubHub, DoorDash and Uber Eats charge a commission …

Everybody Is Blaming Somebody Else for Seattle’s Punishingly High Delivery App Fees

AfterAfter years of complaints over low pay for gig workers and occasional protests from app delivery drivers, the Seattle City Council took action in 2022. Members voted unanimously to pass legislation called PayUp, which among other things was supposed to guarantee a minimum hourly wage to delivery workers, including those who work for apps like DoorDash and UberEats. On …

It was one of Louisiana’s most popular tech startups. What went wrong at Waitr?

Waitr’s meteoric rise as a tech startup was eventually pulled down by an ill-advised acquisition, a dwindling amount of cash and years of declining revenue, an Acadiana Advocate analysis revealed. The delivery company, which was acquired by Texas millionaire Tilman Fertitta’s Landcadia Holdings in 2018 for $308 million and later rebranded as ASAP in 2022, …

DoorDash v UberEats

Jon Feldman Ex-Uber | Angel InvestorEx-Uber | Angel Investor Counter-narrative: Uber started 1-2 years later than Doordash in food delivery, but still built a larger and more profitable total global business. 2023 Q4 Revenue:Doordash: $2.3BUber Delivery: $3.1B 2023 Q4 Adjusted EBITDA:Doordash: $363MUber Delivery: $476M (Additionally: Uber sold its India, SEA and Russia businesses for stakes …

As delivery services’ fees rise, small eateries feel the pinch

After 11 years, Muddaddy Flats in Troy is closing its doors. “It’s terrifying, nerve wracking, frustrating, scary as hell, but at the same time, there is nothing else like it. I have loved being Muddaddy for 11 years,” said Dan Frament, owner of Muddaddy Flats. Frament said the closure is in part due to high …