As restaurants clash with popular delivery apps like Grubhub over fees, Google Maps is getting a new feature that makes it easier to order directly from local businesses

Google is launching a new feature that lets merchants specify their preferred ordering method when customers find a restaurant through Google Maps. The update comes as restaurants have struggled with processing fees from popular third-party delivery services like Grubhub as they rely heavily on takeout during the coronavirus pandemic. Restaurants will be able to specify […]

De Blasio signs bill capping NYC restaurant delivery-app fees

Mayor Bill de Blasio signed several bills on Tuesday that could temporarily eat into the profits of food-ordering and delivery apps like Grubhub and UberEats. Starting June 2, the commissions that food-delivery apps can charge Big Apple eateries will be capped at 20 percent — or 15 percent for delivery charges and 5 percent for any other […]

2 New Mexico Restaurateurs Are Adding Fuel To The Fire Under GrubHub

As restaurants struggle to stay afloat during the coronavirus pandemic, many have turned to delivery apps to serve customers until it is safe to return to dine-in service. But the fees these companies charge have left restaurant owners reeling. City councils in New York, Los Angeles, San Francisco, Seattle and Washington, D.C., have recently voted […]

Grubhub and Uber ‘very close’, still talking about a deal – CNBC’s Faber

Uber (NYSE:UBER) is still at about 1.9/share for each Grubhub (NYSE:GRUB) share, and Grubhub has come down a bit in their ask, “below 2” CNBC’s Faber said of the “very incremental,” update of the potential deal. The sides are getting “quite close” David Faber said, citing people familiar with the situation. Doesn’t mean the deal will […]

Uber May Be Able to Raise Grubhub Offer to 1.925 Uber Shares

(Bloomberg) — Uber Technologies Inc. CEO Dara Khosrowshahi says the company may be able to increase the Grubhub Inc. offer to 1.925 Uber shares for each Grubhub share from 1.9 shares previously, the Dow Jones reports, citing people familiar with the matter. Uber and Grubhub chiefs continued deal talks over weekend. Grubhub CEO Matt Maloney […]

Go read this BuzzFeed News story about GrubHub’s controversial phone ordering fees

GrubHub has come under intense scrutiny of late for what critics and some restaurant owners say are exploitative fees made only worse during the coronavirus pandemic. Now, a revealing BuzzFeed News story has shed light on another controversial yet longtime practice around phone ordering. The company, which also owns the Seamless and Eat24 services and is the largest food […]

Evading Grubhub

“Support Local Businesses” is a motto repeated in signage and online posts by Evanston locals. Delivery orders are vital to restaurants attempting to stay in business while the Illinois stay-at-home order is in effect. For customers ordering food, third-party delivery apps are convenient and popular. But with their convenience comes controversy. Grubhub, a Chicago-based company […]

Grubhub is still charging some restaurants phone fees, even if you call directly

So you’re avoiding food delivery apps and supporting your struggling local restaurants by ordering from them directly. Good on you! Unfortunately, your phone order may still be putting money in Grubhub’s pocket. According to Buzzfeed News, customers might be unknowingly dialing phone numbers generated and advertised by Grubhub, which charge restaurants hefty fees. “If a customer […]

Uber Reportedly Angles to Gobble Up Grubhub

After hiring an advisor and considering a sale of the company back in January, Grubhub, the second-largest U.S. restaurant delivery provider, is said to be in talks with Uber, which has reportedly offered to acquire the Chicago-based company in an all-stock transaction. If the transaction goes through, the combined entity would be the largest food […]

Buying Grubhub Might Be Uber’s Best Chance to Save Itself

San Francisco-based Uber has always run at a loss: In its last quarter before the pandemic, it lost $1.1 billion (a 24 percent increase year-over-year). $461 million of that shortfall was from Uber Eats, its food delivery business. Looking at numbers like that, one might wonder if reports that Uber is in talks to purchase Chicago-based […]