Grubhub Catches Heat From Restaurants Over $10 Customer Discount

Many restaurants are mad about Grubhub Inc.’s (NYSE: GRUB) latest promotion, a $10 discount offered on all takeout or delivery orders totaling $30 or more placed between 5 p.m. and 9 p.m. After opting in to the promotion, restaurants must absorb the cost of this sizable discount, while still paying normal commissions to Grubhub on the orders. Grubhub […]

Grubhub Asks Restaurants to Foot the Bill on ‘Supper for Support’ Promotions

A new Grubhub restaurant delivery promotion called “Supper for Support” isn’t quite so supportive as it sounds. The deal, a $10 discount to diners on Grubhub orders of $30 or more from 5 p.m. to 9 p.m daily, is advertised to customers as a way to “save while supporting the restaurants you love,” a means […]

Grubhub’s $10 off promo forces restaurants to front the discount costs while being charged full commission

Grubhub announced last week that, between the hours of 5 to 9 PM, customers could order takeout or delivery through its platform and receive $10 off orders of $30 or more. It sounds like a good deal, until you realize that while Grubhub is promoting the offer on behalf on restaurants, it’s also contractually forcing those business […]

Grubhub promo gives customers $10 off, but it’s the restaurants that eat the cost

As it goes in any time of crisis, some companies will find a way to turn misery into money. Restaurants around the state, banned from serving dine-in customers and struggling to stay afloat, have sounded the alarm on food-delivery apps, which they say charge hefty fees for their services — sometimes as much as 30% […]

Some Grubhub drivers are no-shows, N.J. restaurants say. ‘This might just put me out of business.’

The food is ready, but no one picks up the order. Customers get frustrated after waiting an hour for their driver to arrive, then have to settle for refund. Rinse, repeat. That’s what some New Jersey restaurants say has been happening when customers order delivery from Grubhub. Food delivery has proven to be a lifeline for both […]

As Restaurants Fight to Stay Alive, Delivery Services Continue Controversial Practices

I’d hoped this week to write a post rounding up the moves third-party delivery services are making to help restaurants as the COVID-19 crisis escalates and businesses are forced to end dine-in service. Trouble is, delivery services are not necessarily helping. They more seem to be hiding behind frothy PR statements that sound great when […]

Analyst Expects Trouble for Uber, Yelp, Grubhub. He Cut All His Internet Stock Estimates.

When it comes to the tech sector, there is no place to hide from the crushing blow to financial results that is coming as fallout from the coronavirus-triggered market meltdown and potential recession. On Wednesday, William Blair tech, media and communications analyst Ralph Schackart cut his estimates on every company on his coverage list to levels well below […]

Why Blue Apron Stock Soared 100% Amid a Market-Destroying Pandemic

If there’s ever a silver lining in this life-destroying, economy-crippling coronavirus pandemic, it would be the resurgence of dying meal kit startup Blue Apron, at least for now. As major U.S. cities, including New York, Los Angeles and Seattle, rush to order restaurants to suspend dine-in service and limit orders to take-outs and delivery only this week, […]

Can the Virus Really Save Grubhub Stock?

Investors desperate to find something that works are picking up Grubhub (NYSE:GRUB) stock. Many figure that food delivery can succeed like nothing else during the outbreak of the coronavirus from China. Source: Lori Butcher / Shutterstock.com But will it? Even with the latest gains, GRUB stock is selling for more than 30% less than it was worth a […]

The Fine Print of Grubhub’s $100 Million Relief Program for Ailing Restaurants

Ordering delivery has become a key way for diners to support restaurants — if not delivery drivers — as dining rooms around the country shut down to stop the spread of the new coronavirus. Earlier this week, Grubhub made news by announcing that it would defer collection of up to $100 million in commissions as its way of helping the restaurant industry in a time […]