Grubhub’s Campus Business Grows as Order Volumes Fall

College students aside, fewer Americans are ordering their meals from Grubhub. The food delivery platform’s parent company, Dutch firm Just Eat Takeaway, reported earnings Wednesday (April 17) showing a 6% decline in order volume across its business, and a 12% drop in orders in North America, from 74.1 million in 2023 to 63.9 million this year. Gross transaction value …

Just Eat Takeaway’s Q1 orders ‘disappoint’, shares fall

Just Eat Takeaway reported first-quarter orders below expectations on Wednesday, sending its shares 5% lower. Favoured by investors during the pandemic, shares in delivery firms have moved off those highs in the past two years amid a rampant churn rate. However, they have recouped some losses this year thanks to a rapid margin recovery on …

Just Eat Takeaway held back in 1st quarter by 10% sales decline in US

Just Eat Takeaway.com NV on Wednesday said it has started the year well, with an acceleration in gross transaction value growth in the UK and Ireland, though the food ordering platform still struggled in the US, where it continues to explore a sale of Grubhub. The weakness in the North America division, comprised of 2021 …

As delivery services’ fees rise, small eateries feel the pinch

After 11 years, Muddaddy Flats in Troy is closing its doors. “It’s terrifying, nerve wracking, frustrating, scary as hell, but at the same time, there is nothing else like it. I have loved being Muddaddy for 11 years,” said Dan Frament, owner of Muddaddy Flats. Frament said the closure is in part due to high …

The Impact of “PayUp”: Unpacking Seattle’s Damaging New Delivery Law

Seattle’s experimental new minimum pay ordinance for delivery couriers, first passed by the Seattle City Council in 2022 and implemented in January 2024, was intended to help Seattle-based couriers earn substantially more than the city’s minimum wage of $19.97. The legislation – primarily advocated for by individuals who no longer serve on the Council – …

Grubhub Campus Sees Marketplace Orders Grow 30%, Partners Grow 20% in 2023

While the Spring semester may be well underway, we’re taking a look back at the last 12 months of order trends, innovation and then some.  2023 was the best year yet for Grubhub Campus Dining, the higher-ed-focused part of Grubhub’s business that serves college students and directly integrates mobile ordering into campus meal plans. This integration allows …

Just Eat expects profits to surge by 40% in 2024

ust Eat Takeaway (JET) revealed a reduced annual loss as it put through a lower impairment charge of €1.54bn (£1.32bn) on past acquisitions, as better-than-expected adjusted cash profits (Ebitda) helped the food delivery app return to a positive free cash flow in the second half of its financial year.  A total depreciation, amortisation and impairment charge of €2.14bn this …

Los Angeles County sues Grubhub over ‘bait and switch’ fees

The county calls for an injunction against alleged deceptive business practices and for Grubhub to pay fines for possible violations of California’s unfair competition and false advertising laws. Dive Brief: Dive Insight: LA County alleges the company was showing consumers advertisements that promised free online ordering before charging them fees at checkout. Grubhub said in a statement emailed …

L.A. County sues Grubhub for passing along refund charges to restaurants

Los Angeles County is asking a California court to block Grubhub from charging restaurants when customers of the delivery service demand a refund, regardless of which party may be at fault. The request is part of a lawsuit filed Tuesday that accuses the delivery service of routinely misleading consumers, shaving the income of its drivers …

L.A. County suing Grubhub, alleging shady business practices

Citing alleged deceptive business practices, Los Angeles County filed a lawsuit against food-delivery service Grubhub on Wednesday, according to officials. The lawsuit accused the food-delivery giant of several practices the county deemed to “take advantage” of consumers, drivers and restaurants. “This lawsuit sends a clear message: Los Angeles County will not tolerate businesses that deceive …