Grubhub begins adding Iowa City restaurants without asking

A slew of area restaurants have been added to Grubhub’s delivery list recently without notifying them, and restaurateurs are not happy about it. “I would call it a scam,” said Derek Perez, the owner of El Banditos, who discovered his business was put on Grubhub’s website earlier this week despite the fact he has not made an agreement with them. […]

‘Nobody has a stellar record’: Popular food delivery apps may be advertising wrong prices, menus

CHARLOTTE, N.C. — If you’re thinking about ordering delivery for dinner or lunch, take note. There are so many ways to get food delivered now with the different food apps, but they aren’t without their problems. In fact, Eyewitness News anchor John Paul found some local restaurants are fighting these companies and asking them not to […]

Grubhub, Doordash Sued by Restaurant Group Over Trademarks (2)

Food delivery app makers Grubhub Inc. and Doordash Inc. were sued by a New Hampshire restaurant group for allegedly infringing its trademarks by offering deliveries from its restaurants without permission. Great New Hampshire Restaurants Inc. said Monday that it has asked Grubhub and Doordash to remove the group’s listings multiple times because of complaints about the delivery […]

How To Remove Postmates Links In Google Local Knowledge Panel

One of the more annoying things I run into with the Google local panels is a link to order online that simply does not work. In fact, I see it so often that I do not trust the links Google shows in the local knowledge panel. Instead, I go directly to the business web site […]

New Laws Would Ban Delivery Apps From Adding Restaurants Without Their Permission

A frustrated tweet from a San Francisco restaurant owner might have started the ball rolling on a new set of laws, as legislators in California and Rhode Island are now mulling proposed regulations for food delivery companies that would include a ban on listings for restaurants that haven’t officially partnered with the company. The tale is […]

Proposed RI bill would fine delivery providers for listing non-partnered restaurants

UPDATE, Feb. 12, 2020: This story has been updated with additional comments from DoorDash. Dive Brief: Rhode Island legislators are considering a bill that would ban third-party delivery apps from listing non-partnered restaurants on their sites without written consent, according to WPRI.com.  If passed, it would fine these delivery providers $1,000 each day the violation occurs, and […]

Rhode Island’s Proposed Bill Would Ban Delivery Services From Listing Non-Partnered Restaurants

Rhode Island legislators have introduced a bill that would ban the likes of Grubhub, DoorDash, and Postmates from listing non-partnered restaurants on their sites without prior written consent, according to Restaurant Dive. The bill was scheduled for consideration on Tuesday evening. If passed into law, food delivery services would be fined a civil penalty of up […]

Bill would ban food delivery apps from using restaurant names without consent

PROVIDENCE, R.I. (WPRI) — The Rhode Island Hospitality Association (RIHA) said its members are fed up with third-party delivery apps like GrubHub and DoorDash using their restaurant names without their knowledge or consent. RIHA President Dale Venturini said they’ve received multiple complaints about the tactic from Rhode Island eateries in the last year. “Once the restaurant discovers […]

How Two Dallas Restaurants Are Bearing the Burden of Food Delivery Apps

Outdated menus. Wrong prices. Ten Bells Tavern and Sandwich Hag contend with the stresses of a modern convenience. And not all of the restaurants even consent to being listed. Meri Dahlke was scrolling through Twitter one Sunday afternoon last month when she landed on a now-viral Twitter thread from San Francisco–based restaurant owner Pim Techamuanvivit: “If you […]

“They pirated my business”: Restaurant owner cries foul after appearing on delivery app

Multiple restaurants recently appeared on the food delivery app Grubhub without notice, according to multiple business owners. “It’s infuriating,” said Jeff Spencer, the owner of Just Jeff’s. “I feel like they pirated my business.” On Saturday, Spencer said, the restaurant got an order through the app after turning down an offer to partner with Grubhub […]