DoorDash Doesn’t Know Which Restaurants Are Open, and Drivers Pay the Price

During the ongoing coronavirus pandemic many people sheltered indoors are turning to food delivery apps to have meals or groceries brought to their doorstep. But some drivers working for popular app DoorDash are making as little as just over $3 an hour, according to multiple DoorDash drivers. One reason some drivers are making so little money during the coronavirus […]

Uber Eats spent $1B on excess driver incentives, referrals in 2019

Uber reported its Q4 and full year 2019 earnings Thursday, including its Uber Eats results, which reported adjusted net revenue of $1.4 billion for the year, an increase of 82% compared to $759 million in 2018, but reported EBITDA of negative $461 million​, according to a company press release. Much of this loss came from increased […]

Why Bad Data Should be Counterpunched

A new study making the rounds shows DoorDash drivers making just $1.45 base hourly pay before tips and making the food-delivery economy at large look pretty dismal. And without real-world data, this is what makes the news. The report appeared on Salon, and a handful of other news sources, spreading some pretty bad data around […]

DoorDash Contractors Earn Less Than Dogshit, Study Finds

Delivery platform DoorDash has been at the top of the public’s most hated gig economy value extraction firms for some time, owing largely to its prior policy of subsidizing its wages with customers’ tips. According to a study released today, even with that policy repealed, the efficiency of DoorDash’s race-to-the-bottom pay structure nets workers an estimated $1.45 […]

No free lunch, but almost:

Food delivery app DoorDash has grown rapidly into the national industry leader, serving all 50 states and outpacing GrubHub, Uber Eats, Postmates, and other players with an estimated 35% marketshare in a rapidly-expanding segment. The company is reportedly preparing for an IPO and has been valued at a remarkable $12.6 billion.  DoorDash has also been […]

DoorDash Must Arbitrate Misclassification Suit, Couriers Say

More than 2,200 DoorDash Inc. couriers want the on-demand delivery company to abide by the arbitration agreements it uses to thwart would-be litigants and also are suing to stop the company from issuing new agreements to the drivers. The DoorDash couriers attempted to file individual arbitration claims that they’re misclassified as independent contractors, as opposed […]

Lyft is finally giving some drivers one of their most requested features

Lyft last week launched a new driver rewards system that’s now live in select US cities.  Among the privileges unlocked at each tier is the ability to see a potential trip’s details before accepting.  That could ease one of drivers’ biggest headaches when it comes to planning their workflow and estimating their earnings.  And while many of the […]

‘Destroyed me financially’: Uber Eats drivers near homelessness as pay halved

Uber Eats drivers have reported “barely afford[ing] rent” and are “thinking of sleeping in [their] car” after falls in delivery volumes saw drivers cop a pay cut. In a survey of 67 drivers in Sydney, Melbourne and Geelong conducted by the Transport Workers Union (TWU), some Uber Eats drivers have been pushed to the brink […]

The gig economy’s deepest problem isn’t about tech at all

The giants of the gig economy, from Lyft and Uber to Grubhub and Instacart, like to claim that they’re technology companies—and they’re certainly valued like tech unicorns. But according to Bhairavi Desai, the executive director of the New York Taxi Workers Alliance, which represents 21,000 professional drivers who drive everything from yellow cabs to town cars […]

Will food delivery companies follow California’s new law to regulate the gig economy?

…But the independent contractor setup is baked into the business model of many of the tech companies affected by AB5. After all, having real employees can get expensive. You’re on the hook for a share of Social Security and Medicare. If you have more than 50 employees, you’re required to offer health insurance and pay […]