Lyft is finally giving some drivers one of their most requested features

Lyft last week launched a new driver rewards system that’s now live in select US cities.  Among the privileges unlocked at each tier is the ability to see a potential trip’s details before accepting.  That could ease one of drivers’ biggest headaches when it comes to planning their workflow and estimating their earnings.  And while many of the […]

‘Destroyed me financially’: Uber Eats drivers near homelessness as pay halved

Uber Eats drivers have reported “barely afford[ing] rent” and are “thinking of sleeping in [their] car” after falls in delivery volumes saw drivers cop a pay cut. In a survey of 67 drivers in Sydney, Melbourne and Geelong conducted by the Transport Workers Union (TWU), some Uber Eats drivers have been pushed to the brink […]

The gig economy’s deepest problem isn’t about tech at all

The giants of the gig economy, from Lyft and Uber to Grubhub and Instacart, like to claim that they’re technology companies—and they’re certainly valued like tech unicorns. But according to Bhairavi Desai, the executive director of the New York Taxi Workers Alliance, which represents 21,000 professional drivers who drive everything from yellow cabs to town cars […]

Will food delivery companies follow California’s new law to regulate the gig economy?

…But the independent contractor setup is baked into the business model of many of the tech companies affected by AB5. After all, having real employees can get expensive. You’re on the hook for a share of Social Security and Medicare. If you have more than 50 employees, you’re required to offer health insurance and pay […]

If Uber Drivers Become Employees, Can Uber Escape That? Plus How Employees Compete With Robocars

A law making its way through the California legislature would require certain “gig work” companies to treat their gig workers as employees rather than independent contractors. Most people think the law is aimed squarely at Uber, Lyft and the like, but Uber claims it won’t apply to them, and there is skepticism of that. If […]

Uber hit with lawsuit from former food delivery drivers

Uber has joined the likes of Foodora and Deliveroo in becoming embattled with lawsuits from Australian food delivery drivers. On Monday, two former UberEats drivers from Adelaide announced that they have filed a lawsuit against the ride-sharing giant for allegedly being dismissed unfairly and exploited.  The lawsuit is an appeal to a decision made by […]

California’s Move to Protect Gig Workers Will Mean Major Changes for Food Delivery Apps

…As the San Francisco Chronicle explains, if or when this legislation becomes law, “hundreds of thousands” of gig-economy workers — including those who deliver meals for companies like DoorDash, UberEats, and GrubHub, as well as InstaCart shoppers and Postmates drivers — will be reclassified as employees, as of January 1, 2020. “This isn’t perfect, but I think this goes a […]

Despite tipping policy changes, DoorDash says back pay is not ‘at issue here’

When DoorDash announced changes in its tipping model last month, it was certainly a step in the right direction. Some workers, however, have said it’s not enough. In addition to wanting fair wages, they want back pay. In light of DoorDash’s announcement, labor group Working Washington said a key question remained: “Will they pay workers backpay for the […]

Despite GrubHub and Uber Eats, restaurants still hiring for deliveries — and may offer drivers a better gig

In the age of Uber Eats and GrubHub, delivering pizza for the local Domino’s may seem like a throwback. But for drivers who want more predictable hours and pay — and discounts on food — restaurants may be the better bet. Despite pressure from third-party apps, a few big chains continue to use their own […]

Seattle may regulate side-hustle gigs like Uber, Lyft, food delivery apps

The Seattle City Council has begun discussions on whether to regulate the businesses who rely on independent contractors, like Uber, Lyft, and food delivery services. On Tuesday, Council member Teresa Mosqueda led a forum designed to show the concerns of people who have worked in the “gig industry,” which has been proliferated with companies like […]