Grubhub’s Campus Business Grows as Order Volumes Fall

College students aside, fewer Americans are ordering their meals from Grubhub. The food delivery platform’s parent company, Dutch firm Just Eat Takeaway, reported earnings Wednesday (April 17) showing a 6% decline in order volume across its business, and a 12% drop in orders in North America, from 74.1 million in 2023 to 63.9 million this year. Gross transaction value …

Just Eat Takeaway’s Q1 orders ‘disappoint’, shares fall

Just Eat Takeaway reported first-quarter orders below expectations on Wednesday, sending its shares 5% lower. Favoured by investors during the pandemic, shares in delivery firms have moved off those highs in the past two years amid a rampant churn rate. However, they have recouped some losses this year thanks to a rapid margin recovery on …

Just Eat Takeaway held back in 1st quarter by 10% sales decline in US

Just Eat Takeaway.com NV on Wednesday said it has started the year well, with an acceleration in gross transaction value growth in the UK and Ireland, though the food ordering platform still struggled in the US, where it continues to explore a sale of Grubhub. The weakness in the North America division, comprised of 2021 …

Data shows expected softening in restaurant sales may be here

This is the monthly GuestXM restaurant report from Black Box Intelligence: February provided a much clearer picture of the current state of the restaurant industry after January’s noisy data painted a much bleaker (albeit inaccurate) picture. Same-store sales growth for restaurants was -0.6% in February. Despite the very robust improvement of 4.0 percentage points in the year-over-year …

How 6 casual dining companies faced falling traffic

In the final months of 2023 and in early 2024, American consumers began to balk at higher menu prices. As a result, traffic across a wide range of brands suffered, restaurant executives said in a half-dozen earnings calls this quarter. “Every category in the industry from QSR on up had negative traffic in the quarter,” said …

California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

Uber Eats launches a TikTok-like video feed to boost discovery

Uber Eats is launching a TikTok-like short-form video feed to boost discovery and help restaurants showcase their dishes. Uber Eats’ senior director of Product, Awaneesh Verma, told TechCrunch exclusively in an interview that the new feed is being tested in New York, San Francisco and Toronto. The company plans to launch the feed worldwide in …

ChowNow Acquires Cuboh Software

Online restaurant ordering-managing platform ChowNow Inc. has acquired online ordering consolidation platform Cuboh Software Inc. in a move to expand its offerings and integrate with more point-of-sales systems. Culver City-based ChowNow doesn’t charge commission fees to restaurants and promotes itself as a more restaurant-friendly alternative to ordering applications such as GrubHub, DoorDash and Uber Eats. GrubHub, DoorDash and Uber Eats charge a commission …

Everybody Is Blaming Somebody Else for Seattle’s Punishingly High Delivery App Fees

AfterAfter years of complaints over low pay for gig workers and occasional protests from app delivery drivers, the Seattle City Council took action in 2022. Members voted unanimously to pass legislation called PayUp, which among other things was supposed to guarantee a minimum hourly wage to delivery workers, including those who work for apps like DoorDash and UberEats. On …

It was one of Louisiana’s most popular tech startups. What went wrong at Waitr?

Waitr’s meteoric rise as a tech startup was eventually pulled down by an ill-advised acquisition, a dwindling amount of cash and years of declining revenue, an Acadiana Advocate analysis revealed. The delivery company, which was acquired by Texas millionaire Tilman Fertitta’s Landcadia Holdings in 2018 for $308 million and later rebranded as ASAP in 2022, …