On the rebound, ezCater touts power of food to entice workers back

The catering startup ezCater had a rough start to the pandemic, laying off hundreds of employees. Now amid a quicker rebound than expected, the Boston company has launched its first TV advertisement hoping to capitalize on the momentum. With cases still low relative to months ago, and vaccination rates high in many large metro areas, …

Food Delivery Is Thriving Across Tampa Bay, But Restaurants Aren’t Sold

The early months of the pandemic were tough for restaurants, so to stay in business, many turned to delivery. But convenience comes at a price. Thanks to services like DoorDash and Uber Eats, just about any restaurant food can now be delivered to your door. But while delivery snowballed in popularity during the pandemic, those …

The Ultimate Guide To Restaurant Online Ordering Systems – Jan 2019

Consumers appreciate speed and convenience. Today, a whopping 79% of Millennials order food online through one of various restaurant online ordering systems. In our interconnected world, restaurants must leverage online ordering to stay competitive. But, how do you set up an online ordering system? Should you work with 3rd party delivery partners? And what does all of this cost? …

Philly’s Delivery Guys is a start-up ready to compete with food delivery giants such as Grubhub, UberEats. Here’s how it will do it.

Richard Hernández bought Franklinville’s Sabor Rico Bakery (formerly known as A&Y) in December 2019, three months before the pandemic hit. He didn’t even get the chance to change the store’s sign before he found himself struggling to keep his small business open. While managing the store, the Puerto Rican business owner supervised the quality of …

Same-day delivery apps need more than speed to survive post-pandemic

We have entered a whole new era of e-commerce centered on speed and convenience. Business leaders are being forced to prioritize delivery capabilities and push for more accelerated delivery services. “Fast/reliable delivery” was the most important online shopping attribute among the more than 8,500 consumers queried for PwC’s June 2021 Global Consumer Insights Pulse Survey, making …

Uber Eats driver shortage leads to widespread food waste and staff abuse

Restaurateur Jason Chang is caught between a tech giant and dissatisfied customers and his staff are copping abuse as a result. The owner of Calia at Melbourne Emporium says “pandemic rage” is exacerbated by online platforms and causing hungry customers to vent their frustrations while oblivious to the human impact. In recent months, a driver shortage …

New local restaurant delivery service, Loco Tampa Bay, provides an alternative to Uber Eats

Loco Tampa Bay is a restaurant delivery service hoping to connect residents with restaurants they love. High commissions from the likes of Uber Eats often put a slight hurt on small business owners, this new service hopes to give some power back to our favorite local restaurants. Here’s the official announcement from LoCo Tampa Bay: …

Delivery Co-ops Offer Growing Alternative to National Gig Delivery Services

When the pandemic-induced economic shutdown hit the United States in March 2020, among the hardest hit businesses were restaurants. A National Restaurant Association report published last January estimated that 110,000 establishments had closed at least temporarily—and many permanently. That’s one in six restaurants nationwide. An estimated 2.5 million jobs were lost. To survive amid shutdown orders and …

DoorDash, Grubhub sue San Francisco over permanent delivery caps

Dive Brief: DoorDash and Grubhub filed a lawsuit on Friday against the City and County of San Francisco over a permanent delivery fee cap of 15%, which passed in late June. The companies call the cap “unnecessary,” “harmful” and “unconstitutional” and are seeking an unspecified amount of monetary damages. The lawsuit claims restaurants have a wide …

Some frustrated Bend restaurants say Uber Eats has led to many unhappy customers

They say they never put their business on the platform, it has incorrect info – and it’s been hard to reach them BEND, Ore. (KTVZ) –Two restaurants in Bend say the Uber Eats food-delivery platform, which is supposed to bring more business their way, has been hurting their businesses instead. Juan Moreno, owner of Super …