Empower Delivery Encourages Restaurants to Go All-in on Delivery

Two big names in delivery have teamed up to bring independent restaurants and ghost kitchens a solution that could dramatically improve the economics of their delivery programs. But as restaurant executive Meredith Sandland and ClusterTruck founder Chris Baggott explain, this holy grail of profitable delivery requires restaurants to go all in with their own driver …

How Facebook became working-class Mexico’s favorite food delivery app

Breaking into Mexico City’s street food scene is no easy feat, so Jordi Berbera decided to open a pizza stand during the pandemic. But he quickly realized how cramped the operation would be, and he only managed to prepare individual pizzas — not the ambitious menu of pasta and salads he had planned. So, he …

Cartwheel Raises $3 Million to Bring Hybrid Delivery Technology to New Verticals

As the delivery market continues to explode, delivery management tools empower businesses to scale and manage self-delivery operations alongside third-party partners LOS ANGELES, April 28, 2022 /PRNewswire/ — Cartwheel, an on-demand delivery management platform for restaurants, retailers, couriers, and beyond, announced today that it has raised $3 million in seed funding led by Moonshots Capital, with participation from Chingona Ventures and existing investors …

Cartwheel Partners with ChowNow to Expand Hybrid Delivery Capabilities for SMBs

Cartwheel, an on-demand delivery management platform for restaurants and retailers, today announced a new partnership with ChowNow, expanding the company’s Hybrid Delivery offerings to SMBs. Cartwheel’s Hybrid Delivery tools, previously available to large enterprises and chains, are now accessible by more than 22,000 independent restaurants and businesses using ChowNow, the platform powering online ordering and …

Recovery Stories Vary For Businesses Hit Hard During Pandemic

During the past two years of the pandemic, NBC Connecticut has checked in with hundreds of businesses across our state to see how they’re coping with one of the most challenging economic situations ever. NBC Connecticut Investigates revisited three of them for a follow-up. One business told us it has been treading water, another said …

DoorDash, Grubhub add self-delivery flexibility

Dive Brief: DoorDash has added a “flexible fulfillment” feature to its self-delivery product first introduced last year, enabling partner restaurants to use DoorDash driver or in-house delivery staff to complete DoorDash orders, according to a press release emailed to Restaurant Dive.  Meanwhile, Grubhub has launched a new “supplemental delivery” feature, expanding self-delivery restaurants’ delivery boundaries on its marketplace so such …

Grubhub now lets restaurants expand their own delivery zone with supplemental delivery

Grubhub announced Wednesday the launch of a new feature that allows restaurants that do their own delivery to expand their delivery zone by partnering with the third-party delivery company. The supplemental delivery service will let restaurants maintain independence by using their own delivery drivers within a specific radius while Grubhub drivers pick up the slack …

P.F. Chang’s wants to offer self-delivery nationwide by 2023

Prior to the pandemic, P.F. Chang’s managed catering deliveries in-house and was already exploring self-delivery solutions. The chain didn’t expect the COVID-19 crisis to prime its customers to engage with its native channels, allowing the Asian fast casual to deepen diner loyalty, increase order frequency and better own its off-premise offerings.  “With all of the challenges …

Irish start-up Vromo raises $8m to expand food delivery tech globally

Previously known as WeBringg, Vromo has tech partnerships with big players in the business including Olo, Doordash and Deliveroo. Food delivery SaaS start-up Vromo has raised $8m in Series A funding led by Dutch VC firm No Such Ventures. The Dublin-based company, which recently bagged big partnership deals in the US with Jack Dorsey’s payments giant Square …

Goodbye Grubhub? These N.J. restaurants built their own delivery service.

For New Jersey’s pandemic-ravaged restaurant industry, it’s been one crisis after another. Mandatory shutdowns and capacity caps, staff shortages and supply-chain breakdowns — not to mention unsympathetic customers — have all crippled already razor-thin profit margins. Now, some restaurant owners say the latest threats to their livelihoods are third-party delivery companies like DoorDash, Grubhub and Uber Eats. The services …