‘They’re coming for your jobs’: Pizza Hut worker says chain is replacing delivery drivers with DoorDash, Uber Eats

A part-time Pizza Hut driver says his store has offloaded deliveries to popular applications like DoorDash and UberEats. Neil Blevins (@neilblevins143) says he was informed by management that his position as a food deliverer will no longer be available. Instead, the business will rely solely on food transport apps. He says he posted his video to raise …

This Seattle Restaurant Has Dropped DoorDash and Hired Its Own Delivery Drivers

For months, restaurants and customers have been complaining about high fees instituted in Seattle by food delivery apps like DoorDash and GrubHub after a City Council ordinance raised driver pay. There’s now an intense debate among politicians, business owners, and workers about whether the law should be repealed or tweaked in order to bring those fees down, but one …

Third-party data loss could be problematic for SMBs: Here’s what the numbers say

A recent report by UpCity suggests nearly 90% of small and medium-sized marketers are concerned about losing third-party data access. As third-party cookies fall out of favor, advertisers have been seeking alternative methods of ad targeting. Such efforts have resulted in the emergence of retail media networks that rely on troves of shopper data, along …

Pizza Hut franchisees lay off more than 1,200 delivery drivers in California as restaurants brace for $20 fast-food wages

Two Pizza Hut operators in California are eliminating their in-house delivery services at hundreds of stores, resulting in more than 1,200 driver layoffs, according to federal-employment notices reviewed by Business Insider. The layoffs, effective throughout February, affect Pizza Hut delivery drivers across California, including at Sacramento, Palm Springs, and Los Angeles locations. The Pizza Hut franchisees are …

Pizza Hut franchises in California laying off 2,000 drivers in 2024

At least 2,000 Pizza Hut workers in Southern California are facing layoffs next year when a new law increasing the fast-food minimum wage in California goes into effect in April. A company franchise is set to lay off more than 1,200 delivery drivers in Los Angeles, Orange and Riverside counties in the coming year, ahead of a …

Olo Wants to Help Restaurants Build a Digital Powerhouse

Olo believes there are distinct advantages to using its platform that operators can’t find anywhere else. A robust database filled with customer information is the new currency of the restaurant industry, says Olo CEO Noah Glass. Proper use of data and recognition of high lifetime value guests is going to separate winners and losers in …

Omnicart Secures Funding to Revolutionize Last-Mile Delivery with Its SaaS Platform

Last-mile delivery startup Omnicart has raised a $1.5 million funding round led by Foodhub, a UK-based company that provides online food ordering and management software to restaurants. Omnicart is a SaaS platform and a delivery operating system for any business owner who have access to fleets of drivers. In the same way that Shopify made it easier for …

Captain AI Secures $2.1 Million Seed Round, Amid Accelerated Growth in North America

Captain AI, a delivery logistics startup, has secured $2.1 million in seed funding, to further streamline in-house delivery operations for restaurants through AI-driven software solutions. The funding, led by firm GreenSky Ventures, will advance the company’s product offerings, establish a dedicated growth team and assist in meeting increasing market demand in the U.S. and Canada. …

Grubhub pilots on-demand delivery for self-delivery restaurants

Operators that use in-house delivery can request a Grubhub driver for $5 per order whenever needed. Dive Brief: Dive Insight: Grubhub’s latest feature is similar to one DoorDash began offering in 2021 that allows partner restaurants to toggle back and forth between in-house delivery and a DoorDash driver. Shifting between delivery types has been particularly helpful for chains like …

Empower Delivery Encourages Restaurants to Go All-in on Delivery

Two big names in delivery have teamed up to bring independent restaurants and ghost kitchens a solution that could dramatically improve the economics of their delivery programs. But as restaurant executive Meredith Sandland and ClusterTruck founder Chris Baggott explain, this holy grail of profitable delivery requires restaurants to go all in with their own driver …