Slice’s CEO on Uber, DoorDash and the one kind of pizza that should never be delivered

In an industry dominated by high-profile titans running afoul of lawmakers and restaurateurs alike, Slice is an outlier. Founded by Ilir Sela, an Albanian immigrant from a prolific pizzeria-owning family, Slice views itself as “a hybrid.” Unlike many of its competitors, Slice does not employ its own drivers. Instead, it offers a software solution to independent pizzerias, allowing them […]

Tock Raises $10 Million to Bring ‘Elevated Carryout’ to Restaurants

Chicago-based restaurant platform Tock has raised $10 million to help high-end restaurants offer services like “elevated carryout.” The funding round was led by Valor Siren Ventures, which is backed by Starbucks. Tock has been around for more than five years facilitating bookings, but quickly added carry-out and delivery services when the coronavirus pandemic hit the […]

To save their local small businesses, people are cutting out delivery apps such as Uber, Grubhub, DoorDash and Lyft

SAN FRANCISCO — Every morning, Turtle Brennen, a research engineer who lives here in the Mission District, buys a coffee from Ritual Roasters, a locally based coffee chain. Since the stay-at-home order, he’s also been getting a pastry so he can support the bakeries it works with. He calls restaurants and picks up his food […]

Disrupting the disruptors: How restaurants and startups are flipping the table on meal platforms, and why UberEats should be worried

In the five short months between November 2015 and April 2016, Australia’s restaurant industry changed forever. First came UK-born Deliveroo, with its ‘rapid and aggressive’ growth strategy, and then UberEats, the eponymous delivery platform promising to help businesses reach new heights. Over the next four years, these two multinational businesses would turn Australia’s $42 billion cafe, restaurant and takeaway […]

Bikky Helps Restaurants Sell Native Delivery to Third-Party Users

A delivery-focused upstart out of New York City claims it has cracked the code to get restaurants the details of who is ordering their food via third-party delivery services, and it’s building a business on helping restaurants market directly to Grubhub, DoorDash, Uber Eats and Postmates customers who order through those popular apps. The company, […]

The Grubhub conundrum: Restaurants wrestle with the high costs of third-party delivery services

Pierogi Mountain cited the cost of doing business with third-party delivery services in its recent decision to temporarily close up shop, and other restaurants have expressed similar frustrations with the financial model as delivery orders continue to dominate amid COVID-19 shutdownsIn late April, Pierogi Mountain announced it would temporarily close, citing the frequency of shopping […]

Lunchbox wants to help restaurants take on Grubhub

Lunchbox As city lawmakers seek to rein in Grubhub and Uber Eats commissions, Lunchbox, a Midtown startup, says it can offer a better deal.  The company this week finalized a $2 million fundraising round to expand its business, which provides restaurants with online ordering and marketing for a $300 flat rate each month. CEO Nabeel […]

Houston Restaurants Weigh Benefits and Pitfalls of Third-Party Delivery Services

A mere decade ago in Houston, restaurant delivery was limited to pizza joints and a handful of other restaurants. Third-party delivery services such as DoorDash, Uber Eats, Grubhub and Postmates have changed all that. What started with one online platform in 1995 — World Wide Waiter — is now a $18 billion industry in the United States, according to Restaurant Dive. In many ways, […]

Can local delivery companies save restaurants from the coronavirus and the tech giants?

Alex Foulkes’ restaurant got its first order from DoorDash more than a year ago. Foulkes, co-owner of Penny Lane Pub in Old Saybrook, had never agreed to work with DoorDash but a representative from the company was now phoning in an order. He’d later learn that DoorDash had posted Penny Lane Pub’s menu on its app and […]

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