More governments this week joined the growing chorus of calls for more regulation—and awareness—of the business practices of third-party delivery companies. Activity included limits on delivery fees, a countywide consumer alert and a move in Nevada to refer Grubhub to the state attorney general’s office. Read on to get caught up. Attorney general tapped Officials in Clark […]

Chicago May Reconsider Capping Third-Party Food Delivery Fees

After taking a summer vacation from discussions, Chicago’s City Council is once again grumbling about third-party delivery companies with one alderman urging his colleagues to pursue capping what DoorDash, Grubhub, Uber Eats, and Postmates charge restaurants. This comes as the city on Wednesday announced a $500,000 grant program for ailing restaurants funded by DoorDash. While praising […]

Denver restaurateurs share why third-party delivery regulation was necessary

The problems started for Giles Flanagin, cofounder of Blue Pan Pizza, when Postmates marked up his menu prices 10% this year without asking his permission. Then came issues with third-party delivery drivers. One came into his Denver restaurant demanding to go to the front of the line, and another refused to wear a mask when she […]

Restaurants get a break on profit-eating delivery fees from third-party apps

A law passed Monday by the Denver City Council caps fees taken by third-party food-delivery apps at 15 percent of the customer’s tab. City Councilwoman Kendra Black sponsored the bill in response to the pandemic-caused recession that has leveled local restaurants. A quarter of all jobs lost in Denver during the COVID-19 era have come […]

Denver restaurants could see less third-party delivery fees

DENVER — At Blue Pan, they strive to make every pizza excellent. “Currently, we’re the only Detroit-style pizzeria in Denver. The main characteristic of our product is the caramelized crust,” said Co-Founder of Blue Pan Pizza, Giles Flanagin. Their last five years in business have come with lessons, especially when it comes to using third-party […]

Third-party delivery fees continue to vex local restaurants

Efforts to limit the fees that third-party delivery companies can charge local restaurants have run into a few snags. More than a month after Clark County adopted an emergency ordinance capping fees at 15 percent, moves to pass similar measures in Las Vegas, North Las Vegas and Henderson have stalled. Moreover, Clark County Commissioner Tick […]

On the menu: Are you overpaying when ordering online?

DENVER — Ordering takeout was great before our world was turned upside down by the pandemic. Now, it seems downright patriotic. But as it turns out, our local restaurants aren’t necessarily receiving all of the money you’re spending, and in some cases, they’re not even setting the menu prices. When Paula Atkinson is craving Thai […]

NYC extends Grubhub, Uber Eats fee cap

Yesterday, the New York City Council extended emergency legislation capping how much food delivery apps like Uber Eats (NYSE:UBER) and Grubhub (NYSE:GRUB) can charge restaurants in the city. The caps were meant to expire in September but will now continue until 90 days after restaurants are able to serve indoor diners at maximum capacity, which isn’t likely to happen until 2021. […]

Grubhub and Postmates Are Actively Defying Portland’s New Delivery Fee Law

Three weeks after Portland City Council passed a new ordinance capping fees on food delivery apps at 10 percent, two companies — Postmates and Grubhub — are still flouting the rules, and taking fees of up to 30 percent from local restaurants. In early July, City Council unanimously passed a fee cap to help small businesses struggling […]

Uber Eats to Waive Restaurant Fees for the Rest of 2020

Uber Technologies (NYSE: UBER) will allow restaurants to add online ordering to their websites, for delivery through Uber Eats, at no cost for the rest of the year. The food delivery specialist said the coronavirus pandemic has given it a new understanding of the importance that delivery has in the restaurant industry’s survival. But the third-party delivery […]