They might as well call this feature the “Jerk Alert.” To be more specific, DoorDash added a new feature this summer that nudges users who haven’t left a tip to, well, leave a tip, according to an Insider report on the subject. It was part of a larger update originally rolled out in late June that lets people juice …
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The catering and workplace delivery category is heating up as Lunchbox, an online ordering and marketing provider, takes a big step into the category by hiring catering expert and MonkeyMedia founder Erle Dardick as its chief strategy officer. Dardick is one of the best known names in restaurant and foodservice catering, who sold Monkey, a cloud-based …
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The technology allows over 100,000 people on the base to order pickup from onbase restaurants like Panda Express, Firehouse Subs, Burger King and Raising Canes. Dive Brief: Dive Insight: Grubhub said it plans to partner with other bases across the country, though it declined to provide further details. Grubhub Onsite is also designed to “handle high …
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SoundHound, a voice artificial intelligence company, has partnered with ChowNow, an online ordering and marketing platform designed to support independent restaurants, to enable restaurants to automatically answer and respond to inbound customer calls. Restaurants using ChowNow’s platform now have access to SoundHound’s Smart Answering Service, which handles incoming customer queries via a voice assistant or …
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DoorDash is expanding the functionality of its Storefront and Bbot digital commerce solutions. The on-demand delivery platform is partnering with loyalty/ordering technology provider Paytronix to equip restaurant retailers using its service to develop loyalty programs and support gift card payment. With this new Paytronix integration, customers ordering from a participating DoorDash restaurant partner using its Storefront commission-free …
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Scott Lawton isn’t a big fan of many of the service charges he’s been seeing, at restaurants and in other industries. And yet bartaco, the 37-unit chain where he’s the CEO, added an 18% surcharge at its location in Denver last year. To Lawton, he didn’t have much of a choice. When the minimum wage …
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DoorDash Inc., the US food-delivery service that competes with Uber Technologies Inc. and GrubHub, is looking to speed up ordering and help customers find food options with an artificial intelligence-based chatbot. The company is working on a system called DashAI that it’s testing in a limited capacity in some markets. Evidence of the technology was …
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Dive Brief: Dive Insight: DoorDash has added new customer functions over the past year, including the expansion of its DoubleDash program to allow users to add alcoholic beverages sold by c-stores or other retailers to restaurant orders. Last summer, the company added new ways to rate, review and discover local restaurants. DoorDash’s expansion of its categories from restaurant merchants to …
Continue reading “DoorDash launches biggest app update in its history”
Jade’s deliveries from a local cafe followed a regular pattern: Order through DoorDash, then watch the meal show up just under an hour later. But on Sunday, there was an odd message from the DoorDash worker picking up her food: Her order was delayed, so could she add an extra tip? When Jade didn’t immediately …
Image Credits: DoorDash DoorDash is introducing a series of new features for users and delivery people on its platform, the company announced on Wednesday. Most notably, DoorDash is going to start giving delivery people the option to choose between two ways to earn. “Earn by Time” is a new option that lets delivery people earn a guaranteed …
