ezCater Solves Tax Exemption on Workplace Food for Top Nonprofits Nationwide

ezCater, the most trusted provider of corporate food solutions, today announced a new tax-exempt ordering platform for nonprofit organizations. With ezCater, organizations set their tax-exempt status once and it automatically applies to catering orders from over 95,000 restaurants on the ezCater platform, saving them time and money. Ensuring catering orders are tax-exempt is complicated and …

DOORDASH ADDS REVIEWS, FOOD RATINGS TO APP

The new tools are intended to ease “decision fatigue” for customers. Customers will be able to write reviews and give star ratings in the DoorDash app. / Image courtesy of DoorDash DoorDash is adding new features to its app in hopes of easing “decision fatigue” for hungry customers. They include written reviews, food ratings and …

Noah Glass Laser Focused on ‘Digital Hospitality’

Noah Glass is all in on the concept of digital hospitality. The founder and CEO of Olo said he’s seen his segment of the industry transform dramatically over the last 17 years, especially in the last two years, but he’s especially excited about what’s on the horizon. What started as a way for restaurants to …

Uber Eats Has a Customer-Service Problem

Customer service has been tricky for companies whose services rely on third parties and gig workers. In these cases, the companies don’t control — and can’t manage the quality of — the delivery of their services. That creates a major challenge when it comes to fixing problems.  Uber Eats  (UBER) – Get Uber Technologies, Inc. Report faces this issue. The …

Restaurants Are ‘Always Blamed’ When It Comes to Bad Delivery. Here’s How Tech Can Help

Who is responsible when something goes wrong with delivery? A succinct-yet-apt answer to that question recently came from fast casual chain Wow Bao’s President and CEO Geoff Alexander, who spoke at The Spoon’s Restaurant Tech Summit this week: “As the restaurant brand, you are always blamed.” If you’ve ordered via third-party delivery with any frequency, you’ve likely …