Noodles & Company to test dynamic pricing

Dive Brief: Dive Insight: Noodles expects pricing to moderate in the back half of the year, but supply chain uncertainties, the possibility of rising labor costs and continued inflation pressure may override that assumption. Noodles did not immediately confirm to Restaurant Dive if it has already started implementing dynamic pricing, or the range of changes in pricing …

DevourGO and Chowly Team to Bring Next Gen Food Ordering to Restaurants with Easy Integration

New revenue channel for restaurants seamlessly syncs menus and injects orders. The partnership with Chowly allows restaurants to start leveraging these guest experiences even before they understand all the web3 technology that makes them possible.” — Shelly RupelPHOENIX, AZ, UNITED STATES, March 7, 2023 /EINPresswire.com/ — Devour, creator of DevourGO, the web3 food ordering marketplace, announced …

GrubHub, GET App outages cause problems for Rider dining

A  myriad of issues within the GrubHub food ordering system and Rider’s GET app from Feb. 24 – 27 left students hungry and frustrated.  While students were still able to get food, due to the technical difficulties, a number of GrubHub orders were canceled and students who ordered food were unable to do so in …

ONE-CLICK CHECKOUT IS PAYING OFF FOR OLO

One year ago, restaurant tech supplier Olo launched a new product called Olo Pay. It was designed to cut down on credit card fraud and make payments faster for online guests.  It was a new vertical for Olo, which was focused on online ordering, delivery integration and dispatching. But CEO Noah Glass said it was something the …

Flybuy expands Olo integrations

Flybuy, a location-based customer experience platform from Radius Networks, now boasts two new integrations with the open software-as-a-service Olo platform for restaurants. The additional integration aims to help streamline staff operations. The Flybuy Pickup has been integrated to provide ETA and arrival events within Olo Expo, which optimizes order prep and hand-off and can now …

‘It’s time to move to Grubhub’: Customer claims DoorDash quietly rolled out new refund policy

‘Now I can’t get my full refund if I’m missing half my order.’ A TikToker claims there’s a new DoorDash refund policy that’s unfavorable to customers, sparking discussion on the platform. The claim comes from creator @ghoulskidrule, whose video has attracted more than 542,000 views as of Sunday. The short video contains the bulk of its …

Noah Glass: Shifting From ‘Borderless’ Pay to Autonomous Delivery

In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving every guest the everybody-knows-your-name experience of a seasoned regular. After …

How Chowly’s Koala buy will broaden online ordering access for SMBs

With Koala’s enterprise-level digital ordering capabilities, Chowly will be able to offer a user-facing tool for its small and midsize restaurant clients. Prior to buying Koala, the company’s first acquisition, Chowly’s management knew it wasn’t interested in a buyout for consolidation alone, Chowly CEO Sterling Douglass said. Finding an acquisition target with a complimentary culture and …

Dear Restaurants: Shove Your Damn QR Codes

Here’s a Louis Rossmann rant that hits home for me: How online menu apps for restaurants suck compared to ordinary paper menus. I hate having to scan QR codes on my phone just to get a menu so badly that I will avoid eating at any restaurant that wants to make me do that. ToastTab …

CEO Stefania Mallet tells us how ezCater is helping solve businesses solve food for work

New York Stock Exchange published this video item, entitled “CEO Stefania Mallet tells us how ezCater is helping solve businesses solve food for work” – below is their description. “ezCater is how you solve food for work ” — CEO Stefania Mallet tells us how the ezCater platform connects businesses with restaurants and caterers and …