The new weekly program gives diners Grubhub credit for eating at participating restaurants, including beta debuts in New York City and Chicago with Tacombi, Dos Toros, Chopt and other fast-casual brands. Grubhub is moving beyond delivery, launching a beta of The Drop, its first dine-in experience, which rewards diners with Grubhub credit when they claim an …
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LinkedIn, Noah Glass: The Olo App launches next month, a moment 21 years in the making. Team Olo has been hard at work building our first consumer app, and we’re excited for this new era of online ordering. There’s a lot to love about the Olo App: zero commissions, map discovery, one-click acquisition, no paid …
Bala Subramaniam, CEO and founder of San Francisco-based food-ordering startup Bites, considers today’s third-party delivery model “broken” — a system he says prioritizes middleman marketplaces that charge high commissions while maintaining control of customer data. Artificial intelligence platforms, Subramaniam said, will inevitably change how consumers order food online and correct an imbalance that has plagued …
Continue reading “Bites CEO Calls 3PD ‘Broken,’ Says AI Will Fix It”
The Federal Trade Commission is considering a crackdown on third-party delivery charges. The consumer watchdog on Thursday proposed a new rule that would address how apps like DoorDash, Uber Eats and Grubhub handle pricing and delivery fees for consumers. The agency is asking for public comment on the proposal through May 18. The proposal highlights …
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New York-based online ordering and delivery marketplace Delivery.com announced the expansion of its hybrid call center in early April, which combines brand-trained agents and artificial intelligence integration to serve restaurant operators and restaurant technology companies. A critical driver for the hybrid call center is the platform’s Catering Specialist Program, which supports brands like Cousins Subs …
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New integration meets employees where they work, increasing meal program participation by eliminating context-switching and missed order cutoffs BOSTON, February 03, 2026–(BUSINESS WIRE)–ezCater, the #1 food tech platform for workplaces in the US, today announced the launch of the ezCater Slack integration, designed to embed employee meal programs directly into the daily workflow. By integrating Relish by …
The delivery platform will integrate Claim’s technology, which helps restaurants acquire high-value, long-term customers, within its platform later this year. Listen to the article3 min Dive Brief: Dive Insight: In 2025 — the first full year under Wonder’s ownership — Grubhub added tens of thousands of restaurants and now works with over 400,000 U.S. operators, CEO Howard …
Continue reading “Grubhub parent acquires restaurant rewards app Claim”
Grubhub parent company, Wonder, announced that it has acquired Claim, a restaurant rewards app. Founded in 2021, Claim offers cash-back rewards for local restaurants that users can redeem for dine-in or pick-up orders. Restaurants partner with Claim to create promotions, boost foot traffic, and track performance insights through the Claim dashboard. The financial terms of the …
Continue reading “Grubhub parent acquires restaurant rewards startup Claim”
California has passed a new law that significantly changes how food delivery platforms must handle refunds, customer service, and driver pay transparency.Will Neff’s Anime Mount RushmoreKeep WatchingAdvertisement The legislation, Assembly Bill 578, applies to major food delivery services, including Uber Eats, DoorDash, and Postmates, and introduces stricter consumer protections when orders go wrong. Under the new law, food …
If booking dinner and ordering dinner already live in your phone, why not your reservation perks, too? Uber has teamed up with OpenTable on Dine Out, a new experience inside the Uber Eats app that lets you book tables via OpenTable and score exclusive discounts and benefits along the way. With Dine Out, you can book …
