How DoorDash became the dominant US food delivery company

By focusing on communication with restaurant merchants, the aggregator has built products and features based on operator needs. This article is the first in a three-part series exploring how DoorDash has become the dominant third-party delivery aggregator in the U.S.   Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young …

Olo: High Switching Cost Business With 50%+ Margin Of Safety

Summary Investment Thesis From the peak of the 2021-2022 market sell-off, Olo Inc. (NYSE:OLO) lost about 85% of its market capitalisation, experiencing significant multiple contraction along the way. I believe that Olo has robust competitive advantages such as high switching costs and strong network effects, which the company is leveraging in order to capture market share …

‘Nosh Haven’ Launches, Takes A Bite Out Of National Delivery Services

NEW HAVEN, CT —Nosh Haven celebrated its official launch as the only local and restaurant-owned food delivery service in the greater New Haven area. Working with 40-plus locally owned restaurants and businesses, Nosh Haven introduced “ethical delivery,” offering restaurants and their guests lower rates and complete transparency across the board, the company said in a news …

DoorDash’s expansion beyond the US will come with challenges

arlier this year, DoorDash closed its biggest acquisition to date: an $8 billion buyout of Finland-based food delivery company Wolt. Not only did this immediately expand it into Europe via Wolt’s 27 existing markets, but it will also provide additional opportunities to enter new countries.  “We’re also very excited about our opportunity to grow outside of America,” said …

How DoorDash became the dominant US food delivery company

Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young professionals and students pitch inventions. Her partner, Oren Dobronsky, is known as a Silicon Valley angel investor and has four successful startups. People come into the restaurant to pitch the latest and greatest invention, and Boulton acts like Dobronksy’s guard dog, looking …

Workforce Meal Provider, Fooda, Pivots from Offices to Distribution Centers

Like many workforce meal providers and caterers, Fooda reeled from the effects of the pandemic and the sudden rise of employees working from home. Now, after a significant downsizing, the Chicago-based company has found a new pool of partners in hospitals, distribution centers and military bases. Founded in 2011, the company brings restaurant food to …

DoorDash is making 7 keys moves to dominate retail and grocery delivery after conquering restaurants — and creating new rivals in Instacart and Gopuff

In 2019, DoorDash became the No. 1 meal-delivery company in the US, leapfrogging the then-market leader Grubhub. The delivery operator has remained at the top since, with a 59% share of the market, according to the latest data by Bloomberg Second Measure. Lately, DoorDash has its sights set on a new prize — dominance in …

CEO Stefania Mallet tells us how ezCater is helping solve businesses solve food for work

New York Stock Exchange published this video item, entitled “CEO Stefania Mallet tells us how ezCater is helping solve businesses solve food for work” – below is their description. “ezCater is how you solve food for work ” — CEO Stefania Mallet tells us how the ezCater platform connects businesses with restaurants and caterers and …

DoorDash now lets couriers drop and block rude customers without penalty

DoorDash has expanded its safety toolkit, rolling out new features that will automatically check in with delivery workers and provide easier ways to report incidents that could impact the safety of both its customers and employees. As the first line of defense, the company has introduced SafeChat: an automated message monitoring system that detects any offensive …

DoorDash offers operators access to discounted benefits

Dive Brief: Dive Insight: DoorDash’s Merchant Benefits is expected to help operators with recruitment, retention and staff development — issues that are among the top challenges for restaurateurs. A DoorDash/Technomic report revealed that for most restaurants (83%), when an employee leaves their post it takes up to one month to hire and train a new …