Uber Expands Direct Offering with Cartwheel Partnership

Uber Eats is expanding its hybrid delivery offering through a new partnership with Cartwheel that will make it easier for restaurants across the globe to build a white-label fulfillment program that lowers the total cost of delivery for operators. Hybrid or white-label delivery has become a flashpoint for restaurants operators as delivery captures an increasingly …

DeliverThat Introduces New Smart Catering Dashboard That Will Change the Future of Catering Delivery

DeliverThat, the industry-leading catering delivery company, with over $200 million dollars in catering delivered, just introduced a new “smart” dashboard that will change the future of catering delivery. Over a decade ago, when delivery was in its infancy, DeliverThat was one of the first to recognize that catering delivery required a very different business model …

Grubhub adds customer insights, other features to restaurant portal

Dive Brief: Dive Insight: Grubhub developed the portal updates after hearing from restaurant partners and receiving feedback from partners involved with Grubhub’s Restaurant Leadership Council, the company said in an email to Restaurant Dive. A handful of partner restaurants within the council then met with Grubhub’s Restaurant Success team to discuss a range of topics, including features and products that …

DoorDash Pushes Back Against a Key Food Delivery Pain Point

DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …

How a 21-year-old CEO landed $3.5 million for software that he originally built to help his mom’s struggling dog grooming business keep repeat customers

Profitboss CEO Adam Guild has boundless energy. The 21-year-old founder can speak several paragraphs worth of information in a minute. That animated style and depth of knowledge is one reason venture capitalists decided to invest in his startup, which he founded at 18. The company recently wrapped up a $3.5 million seed round led by Redpoint …

You’ll soon be able to see which restaurants jack up their prices on DoorDash

Top editors give you the stories you want — delivered right to your inbox each weekday. DoorDash’s latest change takes aim at restaurants that charge more for food ordered through the delivery app than they do if you walk into their dining room. The delivery service is ranking restaurants lower on its homepage if they …

Lunchbox Unveils Catering Platform

Lunchbox, the online ordering engine and web-based marketing provider, has introduced Catering 2.0, a management suite for restaurants aimed to streamline the guest catering experience. Catering 2.0 integrates catering management into the same system as restaurants’ everyday orders, allowing businesses to better manage guest relationships and customize their operations. “Restaurants often use one partner for …

3 Restaurant Scams That’ll Have You Swearing Off Delivery Apps

Food delivery has evolved in a big way over the past decade. The era of collecting local takeout menus has given way to ordering anything you want on your phone. Apps like UberEats, DoorDash, and GrubHub have become fixtures in American households. The food-delivery industry will see revenues reach nearly $232 billion in the United States …

DoorDash adds cash payment option to Drive product

Dive Brief: Dive Insight: DoorDash’s latest updates are particularly focused on pizza restaurants. Twenty percent of pizza orders fulfilled on DoorDash Drive where cash on delivery was enabled were paid for with cash, the company said.  Merchants previously shared that some customers preferred to pay with cash and some individuals didn’t have an alternative, the …

GrubHub, Other Top Delivery Apps Are Hit With Monopoly Suit

GrubHub Inc., DoorDash Inc., Postmates Inc. and Uber Technologies Inc.’s Eats platform were hit with a proposed class action Monday in New York federal court alleging diners across the U.S. are being hurt by the monopolistic behavior of the companies behind the nation’s top food delivery apps. Three New York food delivery customers’ suit claims the delivery app …