Dive Brief: Dive Insight: Grubhub developed the portal updates after hearing from restaurant partners and receiving feedback from partners involved with Grubhub’s Restaurant Leadership Council, the company said in an email to Restaurant Dive. A handful of partner restaurants within the council then met with Grubhub’s Restaurant Success team to discuss a range of topics, including features and products that …
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Fully personalized dining experiences are already possible once restaurants and customers get onboard, according to Olo. In an interview with PYMNTS, Noah Glass, CEO of the restaurant technology platform, said the company’s vision of the Restaurant of the Future, wherein customers are identified every step of the way and restaurants personalize the experience to their habits and preferences, …
Continue reading “Olo CEO: End-to-End Personalization of Restaurant Experience Is Already Possible”
DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom …
Dive Brief: Dive Insight: DoorDash’s Reporting API tool was created in response to restaurant feedback, the company wrote in an email to Restaurant Dive. When the platform rolled out its Report Builder feature set in 2022, which allowed merchants to create customized reports, restaurants — particularly multi-unit operators — requested more flexibility to access sales …
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In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving every guest the everybody-knows-your-name experience of a seasoned regular. After …
Continue reading “Noah Glass: Shifting From ‘Borderless’ Pay to Autonomous Delivery”
Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to …
Uber Eats is introducing a new feature that shows users how much of their personal information is shared with their delivery person when they place an order on the app. The feature, which is called “View as Delivery Person,” is designed to add a level of transparency when ordering food via the app. The feature will show …
LONDON, Dec 28 (Reuters Breakingviews) – So long, “total addressable market”. Farewell, “flywheel effect”. Silicon Valley has a new buzzword. As the cost of signing up new customers rises, “lifetime value” is set to become must-use jargon for technology executives, investors and analysts in 2023. Companies like Uber Technologies (UBER.N), DoorDash (DASH.N) and Spotify Technology (SPOT.N) want shareholders to know …
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Ride-hailing company Uber Technologies Inc. wants to help marketers target consumers with ads based on where they have been and where they are going. Uber announced the new capability as it rolled out its mobility media division, offering ads across its ride-hailing app for the first time. These ads will be available in select markets at launch. …
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Dive Brief: DoorDash has partnered with Lettuce Entertain You Restaurants to provide the restaurant company with two integrations via Storefront that enhance online ordering, according to a press release. Customers can earn and redeem rewards points on the LettuceEats app or Lettuce.com through Paytronix, as well as pay with gift cards for carryout and delivery online …
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