Hungr Goes its Own Way by Giving Restaurants Customer Data

As the debate over fees and customer data continues its slow burn in the delivery space, one smaller player is going all in on sharing customer information with restaurants so they can fine-tune their operations and develop marketing campaigns to target the best users and neighborhoods in what the San Diego-based company calls a “watershed […]

Panda Express launches delivery service as it cuts the Uber Eats, Postmastes middleman

Panda Express is taking control of its own food deliveries. The American Chinese restaurant is cutting out the middleman in deliveries so its guests will not incur additional fees typically found on third-party apps. To celebrate the launch, Panda Express is offering free delivery beginning Thursday through July 1 on orders over $10. The restaurant […]

Bikky Helps Restaurants Sell Native Delivery to Third-Party Users

A delivery-focused upstart out of New York City claims it has cracked the code to get restaurants the details of who is ordering their food via third-party delivery services, and it’s building a business on helping restaurants market directly to Grubhub, DoorDash, Uber Eats and Postmates customers who order through those popular apps. The company, […]

California Introduces Law to Stop Delivery Apps Screwing Over Restaurants

On Tuesday, California State Assemblywoman Lorena Gonzalez (D-San Diego) introduced legislation to protect restaurants from being exploited by food delivery platforms that add restaurants without permission and withhold customer data. “We need to level the playing field for mom-and-pop restaurants that are being taken advantage of by big tech,” Assemblywoman Gonzalez said in a statement. “Restaurants shouldn’t […]

Ordering DoorDash? Proposed California law would share your information with restaurants

Food delivery platforms like DoorDash would be required to share customer information with the restaurants they order from under a new California bill. The lawmaker behind the bill says it will “level the playing field” between food delivery apps like DoorDash, Grub Hub, Postmates and Uber Eats and California restaurants, 60 percent of which are […]

Why Chuy’s Is Fighting to Control Food Delivery Data

Food-delivery service DoorDash is now worth more than $13 billion after a new round of private funding. Founded just six years ago, the company has capitalized on the growing delivery trend in the restaurant industry and is now the largest third-party delivery service in the world. Virtually all restaurant chains are using one or multiple delivery services […]

DoorDash breach exposes data of nearly 5m users

[SAN FRANCISCO] On-demand restaurant meal delivery service DoorDash on Thursday said a breach of its system exposed nearly five million customers, eateries and “Dashers” to a data breach. The San Francisco-based startup, which competes in North America with Uber Eats and GrubHub, said it noticed unusual activity early this month and discovered DoorDash user data […]

Data Shines Spotlight on Delivery Consumers

New data shines a light on delivery consumers and their habits. Numerator, a market research and consumer insights company, took a look at some 450,000 American consumers to glean some information about their collective appetite for delivery. The big numbers: The average food-delivery user places an order a little over seven times a year and […]

Doordash is beating Postmates and Grubhub at alternative data

There are plenty of food delivery apps out there: Seamless, Grubhub, Uber Eats, Postmates, goPuff,, Munchery, Eat 24, Favor Delivery, Saucey, Eaze, Deliv, and OrderUp. But DoorDash ($DOORDASH) is growing at a scale that should intimidate them all.  Hiring The first thing we look when going into the alternative data is how companies hire and […]

DoorDash leverages data in the cloud as it ushers in new era for food delivery

To determine whether a food delivery business has value, look at the data it collects. And DoorDash Inc. has data. Order behavior by customers of the food delivery service, which now serves diners in 4,000 cities across the U.S. and Canada from over 340,000 merchants, gives it a pretty good idea of what diners like and don’t like. Customer ratings of food […]