Nikodem Gabler•May 13, 2026•3 min read DoorDash is preparing to launch its own point-of-sale technology, moving beyond delivery into the heart of restaurant operations. This strategic expansion directly challenges payment firms like Toast and signals a major shift in how delivery platforms control the merchant ecosystem. The news comes as market analysts downgrade major payment processors, …
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LinkedIn, Noah Glass: The Olo App launches next month, a moment 21 years in the making. Team Olo has been hard at work building our first consumer app, and we’re excited for this new era of online ordering. There’s a lot to love about the Olo App: zero commissions, map discovery, one-click acquisition, no paid …
Bala Subramaniam, CEO and founder of San Francisco-based food-ordering startup Bites, considers today’s third-party delivery model “broken” — a system he says prioritizes middleman marketplaces that charge high commissions while maintaining control of customer data. Artificial intelligence platforms, Subramaniam said, will inevitably change how consumers order food online and correct an imbalance that has plagued …
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From LinkedIn: Owner.com‘s whole pitch is “own your customers, not DoorDash.” but someone just got emailed by six Owner.com restaurants they’ve never ordered from. same promo code. same day. same “BIGGAME26” offer. could be a bug. could be a one-time Super Bowl campaign that cast too wide a net. i’ll give them the benefit of …
SANTA MONICA – A former security engineer for the online food ordering platform ChowNow is suing the company, alleging that only months after he was hired in 2024, he was fired for speaking out about allegedly lax protection for employees’ personal data and clients’ financial information. Julio Nunez’s Santa Monica Superior Court lawsuit alleges wrongful …
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The delivery platform will integrate Claim’s technology, which helps restaurants acquire high-value, long-term customers, within its platform later this year. Listen to the article3 min Dive Brief: Dive Insight: In 2025 — the first full year under Wonder’s ownership — Grubhub added tens of thousands of restaurants and now works with over 400,000 U.S. operators, CEO Howard …
Continue reading “Grubhub parent acquires restaurant rewards app Claim”
Grubhub parent company, Wonder, announced that it has acquired Claim, a restaurant rewards app. Founded in 2021, Claim offers cash-back rewards for local restaurants that users can redeem for dine-in or pick-up orders. Restaurants partner with Claim to create promotions, boost foot traffic, and track performance insights through the Claim dashboard. The financial terms of the …
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Toast just integrated Google and Meta ads. they are calling it a feature release. i am calling it a mandatory tax. this is the end game for the all-in-one OS. the reality is they now have the data to link an ad click directly to your net payout. they can automatically kill campaigns that push …
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Credit card giant American Express has made inroads into the restaurant industry over the past several years, acquiring the reservation platforms Resy and Tock as well as middleware provider Rooam. The idea was not only to offer Amex cardholders more perks via the Resy and Tock restaurant networks, but also to help restaurants themselves—many of them …
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DoorDash has introduced a new suite of tools within its commerce platform, aimed at supporting restaurants in increasing direct sales. The platform expansion is also aimed at improving customer engagement across their own channels, such as applications, websites and in-store interactions. The enhanced platform operates on the same infrastructure that facilitates daily transactions on the …
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