Uber Eats slaps surcharge on customers of Jersey City eateries in response to 10% commission cap

People who use the Uber Eats app to order delivery from their favorite restaurants in Jersey City will have to start ponying up some extra cash. The popular food delivery service announced Friday that it will charge Jersey City restaurant customers an extra $3 in response to Mayor Steve Fulop’s executive order capping how much food delivery […]

Grubhub, Uber Eats will soon have to disclose fees charged to restaurants

Beginning May 22, third-party delivery services such as Grubhub and Uber Eats will be required to disclose the fees charged to restaurants for their services. Promoting “transparency” as imperative amid the limitations of social distancing mandates, Chicago Mayor Lori Lightfoot claimed elevated fees further handicap restaurants already struggling to stay afloat. According to Lightfoot, customers […]

On-demand food delivery apps are letting minors order alcohol, regulators say

Food and beverage delivery services like DoorDash, Postmates, and Uber Eats aided in a surge of alcohol deliveries to underage minors in California last month, the state’s Department of Alcoholic Beverage Control (ABC) found in a new investigation. And because of relaxed restrictions around alcohol takeout and delivery during COVID-19, the issue is getting worse, regulators say. […]

4 third-party food delivery services come out against Jersey City directive limiting fees

DoorDash, Grubhub, Postmates, and Uber Eats have come out against a Jersey City order that would not allow third-party food delivery services to earn more than 10 percent in fees, calling the measure “misguided and potentially disastrous.” “The extreme executive order issued today in Jersey City to limit the amount that restaurants pay to offer […]

Houston Restaurants Weigh Benefits and Pitfalls of Third-Party Delivery Services

A mere decade ago in Houston, restaurant delivery was limited to pizza joints and a handful of other restaurants. Third-party delivery services such as DoorDash, Uber Eats, Grubhub and Postmates have changed all that. What started with one online platform in 1995 — World Wide Waiter — is now a $18 billion industry in the United States, according to Restaurant Dive. In many ways, […]

Boston, D.C., and Baltimore Join the List of Cities That Want Caps on Third-party Delivery Fees

Baltimore, Boston, and Washington, D.C. all recently joined the growing list of cities imposing mandatory caps on the commission fees third-party delivery services charge restaurants. San Francisco, Chicago, NYC, and Los Angeles have already passed similar measures or are considering them. The D.C. Council passed emergency COVID-19 legislation on Tuesday that, among other things, capped commission fees at […]

Fight Club: Mischief. Mayhem. Third-Party Delivery Fee Caps.

If you like a good fight, the one around restaurant commission fee caps is worth watching. I spent the better part of three-plus hours the other day tuned into the New York City Council’s Committee on Consumer Affairs and Business Licensing public hearing. One hotly debated topic was around capping commission fees third-party delivery services like […]

Movement to reduce huge fees paid to restaurant delivery companies gains traction

SAN ANTONIO – Companies like Grubhub, DoorDash and Uber Eats charge restaurants huge fees for home delivery. That could be changing soon in San Antonio. “I think the fees are incredibly high,” says Bill Deiri, director of operations at Pasha. “I felt it was exorbitant even without the pandemic.” He is pushing for a cap. […]

Delivery Fee Caps Pop Up Across the Country

Sparked by a San Francisco decision to cap third-party delivery fees, several other U.S. cities are implementing or discussing their own cap-limitations in the name of helping restaurants. San Francisco Mayor London Breed said the 15-percent fee cap is “part of a broader effort to support small business” in the city. Currently, the San Francisco […]

Coronavirus And The Gig Economy — Tensions Grow Between GrubHub And Restaurants

With lockdown orders across the country barring people from packing into restaurants and bars, many business owners in the industry are operating solely off of takeout and delivery orders. Many customers rely on food delivery from online apps and websites like UberEats, GrubHub, and DoorDash, and since the COVID-19 pandemic began spreading across the United […]