Gig Economy Regulation Under Biden

This week, Joe Biden and Kamala Harris began their terms as president and vice president. Both Biden and Harris have expressed views on a range of technology policy issues that are bound to be discussed in Congress as well as state legislatures over the next few years. In the coming days, we will analyze Biden’s […]

DoorDash Is Hiking Customer Fees to Pay for a Law It Helped Write

In the months since a coalition of app-based gig companies successfully passed Prop 22 in California, exempting themselves from reclassifying their workers as employees, DoorDash has been silently passing costs onto consumers. The company-funded Yes on Prop 22 campaign claimed that not passing the ballot initiative would result in higher prices for consumers, and in early December, […]

New California Law Raptures Thousands of Restaurants From Postmates, DoorDash, and Grubhub

A California law that took effect on January 1 has prompted the removal of tens of thousands of restaurants from food delivery apps like SF-based Uber Eats, DoorDash, Postmates, and Caviar. The law, which was approved last fall, requires apps to offer delivery only from restaurants with which they have a direct partnership and to […]

A New California Law Removes Thousands of Restaurants from Food Delivery Apps

While many restaurants have depended on takeout to stay afloat during the pandemic, there’s long been an unease between these dining establishments and Silicon Valley food delivery apps. One of the most common bones of contention are the fees that many municipalities have capped during the pandemic. Yet, even before Covid-19, restaurants were irked by delivery app […]

Oregon caps delivery app fees charged to restaurants

MILWAUKIE, Ore. — Gov. Kate Brown signed a bill on Wednesday that limits fees charged to Oregon restaurants by third-party apps like Uber Eats, GrubHub, PostMates and DoorDash.   Senate Bill 1801 passed the state legislature on Monday, a win for restaurant owners across the state.  Sean Sexton, co-owner of Ovation Bistro in Milwaukie, said fees […]

On-Demand Industry Launches Coalition

Companies that provide on-demand services through apps like Uber and DoorDash have formed a coalition ahead of a likely debate in Albany over regulations for the sector.  The coalition, set to be announced on Monday, includes companies Lyft, Uber, Instacart, Postmates and DoorDash as well as advocacy organizations like the NAACP New York Conferene and […]

Thanx CEO Calls for 3PD Regulation, Federal Action for Restaurants

Before publishing his second long-form article on the future of restaurants and delivery, Thanx CEO Zach Goldstein had become one of the most visible thought leaders in the space. One year after his “The Four Horsemen of the Delivery Apocalypse” lit up industry LinkedIn pages, Goldstein’s latest manifesto calls for further regulation of third-party delivery […]

Grubhub Slams DoorDash’s Chicago Fee and Temporarily Drops Customer Charges

Third-party deliverer Grubhub is charging head-first into the city’s burgeoning delivery wars, announcing on Tuesday that the company is eliminating customer fees this winter in an effort to encourage more customers to order in, according to a news release. In making the announcement, Grubhub takes a swipe a DoorDash for it’s $1.50 Chicago Fee that […]


As governments across the country clamp down on third-party delivery services by limiting what they can charge restaurants, the largest of those companies is testing ways to offset the impact of the caps. In the past month, DoorDash introduced extra fees for consumers in Denver and Chicago. It also announced—and quickly abandoned—a plan to raise fees […]

Greg Bensinger column: Apps are killing the restaurant industry

The sudden onset of the pandemic in March sent the restaurant industry into a death spiral. Working in a notoriously low-margin business, many couldn’t withstand weeks of limited or no indoor dining. As a result, about 1 in 6 restaurants nationwide has closed permanently, and as of September nearly 3 million restaurant workers had lost […]