Restaurants would be required to allow NYC’s 80,000 food delivery workers to use restrooms under proposed legislation

New York City’s 80,000 food delivery workers were declared “essential” during the pandemic — but many have faced long shifts, low wages and aren’t even allowed to relieve themselves in restaurant bathrooms. Bills to be introduced in the City Council Thursday aim to improve those conditions, and crack down on food delivery apps that advocacy …

Beijing’s ‘Big Tech’ Crackdown Continues With Anti-Trust Probe Into Food-Delivery Giant

The probe reportedly resulted from a public tip. Though it’s not yet known how long the investigation will last, it’s worth remembering that the Alibaba probe was launched on Christmas Eve of last year, and ended earlier this month. Meituan has pledged to cooperate (though of course it has little choice in the matter). “The company …

DoorDash drops fraud lawsuit against Olo

Third-party delivery company DoorDash and b2b software company Olo have reached an agreement worth $25 million in credit after DoorDash filed a lawsuit against the company last month, according to an 8-K filed with the Securities and Exchange Commission on Thursday. Both companies have also agreed to settle and dismiss DoorDash’s legal claims. DoorDash’s original lawsuit, filed with the …

Chicago’s 15 Percent Delivery Fee Cap for Grubhub and DoorDash Has Expired

Chicago’s 15 percent commissioncap on what delivery companies charge restaurants expired last weekend, and while there aren’t reports of DoorDash, Grubhub, and Uber Eats raising fees to pre-pandemic levels, an alderman has proposed extending the policy through at least the fall. Last year, as Gov. J.B. Pritzker suspended indoor dining during the start of the …

GRUBHUB SETTLEMENT WOULD GIVE NONPARTNER RESTAURANTS MORE CONTROL OVER LISTINGS

Grubhub would change the way it manages listings for nonpartner restaurants as part of a settlement the company filed last week in a class-action lawsuit.  The suit filed in May by a Denver restaurant accused the delivery company of putting misleading information on the pages of nonpartner restaurants—those with which it doesn’t have an official contract—designed to steer customers to partner operators. The information allegedly included statements …

Menulog announces pivot towards ‘employment model’ for all couriers within coming years

Menulog says it is moving away from the controversial independent contractor model favoured by its gig economy rivals and wants to have all its couriers employed by the company within a “few years’ time”. In a move designed to differentiate itself from rivals such as Uber Eats and Deliveroo, Menulog’s managing director, Morten Belling, said on …

DoorDash-Olo Lawsuit Draws Attention To Restaurant Delivery Economics

Restaurant aggregator and delivery service DoorDash is suing digital ordering solutions provider Olo for allegedly overcharging the company by millions of dollars over several years, the Financial Times reported on Wednesday (March 31). “Olo had been charging DoorDash fees that were greater than it was charging comparable delivery platform providers,” states a memorandum that DoorDash filed with New York’s Supreme Court on Tuesday (March 30). “For …

DELIVERY COMPANY WAITR TO LAUNCH WEED DELIVERY MARKETPLACE

Third-party delivery company Waitr wants to bring its customers weed.  The Lafayette, La.-based provider is working with payment processor Flow Payments to “create a compliant marketplace, delivery and payment solution” for cannabis dispensaries, the company announced Thursday. Waitr will handle the logistics and technology, while Flow will contribute its expertise in processing payments for high-risk merchants. Waitr could …

Italy Just Forced Uber Eats, Three Other Companies, To Hire 60,000 Workers

Could it be deja vu all over again? The same ride sharing services that are constantly doing battle in the U.S. about whether or not they should be hiring their workers – a move that would cripple their cost structure and any hopes of future profitability for their respective businesses – are now fighting the same …

Uber Drivers Are Entitled to Worker Benefits, a British Court Rules

Uber suffered a major defeat in one of its most important markets on Friday when Britain’s Supreme Court, in a ruling that could threaten the future of the already unprofitable company, said a group of drivers should be classified as workers entitled to a minimum wage and vacation time. The court’s decision, the latest in …