On the rebound, ezCater touts power of food to entice workers back

The catering startup ezCater had a rough start to the pandemic, laying off hundreds of employees. Now amid a quicker rebound than expected, the Boston company has launched its first TV advertisement hoping to capitalize on the momentum. With cases still low relative to months ago, and vaccination rates high in many large metro areas, …

Food Delivery Is Thriving Across Tampa Bay, But Restaurants Aren’t Sold

The early months of the pandemic were tough for restaurants, so to stay in business, many turned to delivery. But convenience comes at a price. Thanks to services like DoorDash and Uber Eats, just about any restaurant food can now be delivered to your door. But while delivery snowballed in popularity during the pandemic, those …

Delivery Co-ops Provide an Answer to High Fees and Low Wages

During the pandemic, homebound Americans more than doubled their food delivery orders, largely through third-party apps like Seamless and UberEats. COVID-19 lockdowns may have hastened the apps’ growth, but economists have tracked a dramatic uptick in the use of such platforms over the past five years. But the convenience of these apps masks an inherently predatory nature, with crippling …

Delivery here to stay for restaurants as pandemic fades

OAKLAND, Calif. — Last fall, as the weather cooled and coronavirus cases began to rise, May Seto, owner of Grand Lake Kitchen, refurbished a used pizza oven and started a takeout and delivery pizza business out of an extra kitchen where she had cooked for catering and private events. Now, one of Grand Lake’s two …

Will Permanent Fee Caps Actually Rein in Delivery Apps?

Last week, San Francisco’s Board of Supervisors voted unanimously to approve a permanent cap on the delivery fees third-party apps like DoorDash and Grubhub are allowed to charge restaurants for each order. It is the first permanent cap on delivery fees in the country, potentially heralding a lasting shift in the way that delivery apps charge restaurants …

Chicago’s 15 Percent Delivery Fee Cap Extension Stalls

The effort to extend Chicago’s pandemic 15 percent cap on third-party delivery charges for restaurants stalled at Wednesday morning’s City Council meeting, but the measure could be approved next month. In November, city officials instituted a cap on fees that companies like DoorDash, Grubhub, and Uber Eats can require of restaurants as COVID-19 halted dining room service …

Where have all the Uber drivers gone?

When the pandemic pushed him to quit driving for Uber, Steve Gregg didn’t know he might be done with the ride-hailing apps for good. But he was exhausted from the daily stress of driving, after taking passengers on more than 15,000 trips over three years. And he was frustrated over being nickel-and-dimed, seeing his wages steadily decrease. The added …

Why DoorDash and Uber Eats Delivery Is Costing You More

Diners and restaurants alike flocked to delivery apps in record numbers when the pandemic forced establishments to close their dining rooms. The surge in business has driven huge revenue growth for companies like DoorDash Inc., Grubhub Inc. and Uber Technologies Inc., which owns Uber Eats and Postmates. While the apps’ growth is expected to slow …

EatStreet doubles drivers, adds 200 restaurants in Madison amid pandemic

Madison-based food delivery company EatStreet more than doubled its revenue last year, doubled its driver base in Madison and added about 200 area restaurants to its app. But CEO Matt Howard said driving business to the restaurants themselves was the most important part of his company. The COVID-19 pandemic has forced tens of thousands of …

Chicago’s 15 Percent Delivery Fee Cap for Grubhub and DoorDash Has Expired

Chicago’s 15 percent commissioncap on what delivery companies charge restaurants expired last weekend, and while there aren’t reports of DoorDash, Grubhub, and Uber Eats raising fees to pre-pandemic levels, an alderman has proposed extending the policy through at least the fall. Last year, as Gov. J.B. Pritzker suspended indoor dining during the start of the …