The Year Food-Delivery Prices Went Insane

Your go-to Chipotle order cost double? Blame the apps. It’s so easy, isn’t it? Picture this: It’s Friday. You’re hungry, too tired to cook, and three stops from home on the commute back from work. DoorDash, Uber Eats, Grubhub: In the time it takes the subway car to enter and exit the station, you could open …

DoorDash president: ‘Food delivery made strides during the pandemic. Our next challenge is to help win the fight against food insecurity’

The pandemic officially ended with the expiration of the public health emergency, but for many people, COVID-19 wound down long ago. While we mourn lost lives and support those still suffering its longer-term impact, the terrifying days of an invisible, contagious, and deadly disease spreading unabated are behind us. Life has mostly returned to some …

Massachusetts court says Grubhub overcharged restaurants

A Massachusetts Superior Court ruled Thursday that Grubhub had overcharged for its delivery services early in the pandemic by tacking a credit-card processing fees onto the maximum commission permitted by the state on to-go orders. The decision came in a lawsuit filed against Grubhub by the Massachusetts attorney general’s office in July 2021. The action …

‘It’s not fair’: Businesses frustrated with partnership between LCBO and Uber Eats

Giuseppe Marchesini, the owner of a restaurant in Little Italy, is worried about how the alcohol-delivery partnership between the LCBO and Uber Eats will impact his bottomline. He said it is unfair, given that his business and others have not fully recovered from the COVID-19 pandemic. “That’s another competitor and that’s a big competitor,” Marchesini …

DoorDash’s (DASH) Growth Slows Down Amid Economic Turmoil

DoorDash DASH is reeling with slowing business growth. Consumers are spending less on online delivery apps amid the economic turmoil, and the online food delivery business is facing a downward spiral since its boom during the pandemic period. During the pandemic, DoorDash and Uber Technologies’ UBER Uber Eats, controlling 90% of the U.S. food-delivery market, continued to record …

ChowNow lays off 10% of staff

Dive Brief: Dive Insight: During its last round of layoffs, Webb told Restaurant Dive that tech layoffs are occurring because executives are concerned about the increased cost of capital, and are preparing to weather any potential economic downturn that could last a few years. The Federal Reserve just increased interest rates again this week and said it could do …

DoorDash lays off 1,250 employees

Dive Brief: These layoffs will right size the company and allow it to match its strategic priorities, Xu said.  “We must keep this level of discipline moving forward and act with the hunger, efficiency and creativity of the younger startup we once were while leading with the responsibility of the market leader we’ve become,” Xu …

Workforce Meal Provider, Fooda, Pivots from Offices to Distribution Centers

Like many workforce meal providers and caterers, Fooda reeled from the effects of the pandemic and the sudden rise of employees working from home. Now, after a significant downsizing, the Chicago-based company has found a new pool of partners in hospitals, distribution centers and military bases. Founded in 2011, the company brings restaurant food to …

2021 U.S. food-away-from-home spending 10 percent higher than pre-pandemic levels

In 2021, food spending by U.S. consumers, businesses, and government entities totaled $2.12 trillion, recovering from a sharp decline in 2020 in which the food market was disrupted by the Coronavirus (COVID-19) pandemic and the recession in which food spending totaled $1.81 trillion. Food-at-home spending increased from $888.2 billion in 2020 to $955.6 billion in …

The pandemic gave lots of people ‘food nostalgia,’ landing this 9-year-old start-up a million new customers

If you received a frozen Lou Malnati’s deep dish pizza or Junior’s cheesecake in the mail — particularly during the summer of 2020 — you probably have Goldbelly to thank. The food delivery website first launched nine years ago, aiming to ship food from popular restaurants across the country to hungry customers, far and wide. …