Uber, Grubhub, and DoorDash Under Scrutiny as the Industry Consolidates

Uber Technologies (NYSE:UBER) is buying Postmates and the ride-hailing businesses of BMW and Daimler, while Just Eat Takeaway.com is buying Grubhub (NYSE:GRUB). DoorDash previously acquired Caviar. Lining up against delivery California just banned the practice of adding restaurants to third-party delivery apps that the services don’t have a relationship with. Restaurants that didn’t offer their own delivery service as a means of controlling the […]

DoorDash initiative brings closed restaurants back to life via delivery-only models

Dive Brief: DoorDash launched a new program Monday, called “Reopen for Delivery,” that selects local merchants who closed during the COVID-19 crisis and helps re-establish them as delivery-only concepts. The program’s first partnership is with Chicago-based Krazy Hog BBQ, which closed in March after statewide dining room closures went into place in Illinois. DoorDash is working with […]

Burma Superstar’s new Oakland restaurant has a surprise investor: DoorDash

For the first time in the company’s history, food delivery app DoorDash has invested in a restaurant. The new venture for DoorDash is a stake in Oakland’s Burma Bites, a spin-off of Burma Superstar that will open on Oct. 28 for takeout and delivery service. Burma Superstar has defined Burmese food in the Bay Area since […]

EatStreet provides safety for students and support for restaurants during pandemic

Wisconsin-based food delivery company EatStreet was founded in 2010 by UW-Madison alumni Matt Howard and Alex Wyler. According to the EatStreet website, the company operates in 250 different cities and more than 15,000 restaurants in the nation.  EatStreet regional marketing coordinator, Michelle Cagney said that the company has focused its marketing towards students, although the on-the-ground marketing team is now working remotely. “It has been a little challenging with COVID-19. We are non-essential and we […]

Delivery by the numbers: What third-party platforms are offering restaurants to survive the pandemic

As restaurants struggle to keep their operations chugging through dining room closures and capacity restrictions, major third-party delivery platforms have rolled out new discounts and resources for their partners.  It’s a reflection of the tenuous, and sometimes fraught, relationship between restaurant and delivery provider. According to Yelp data, restaurants have been permanently closing at a 60% rate […]

Food deliveries booming in pandemic while other parts of ‘gig economy’ not in demand

Just like other sectors of the workforce, the “gig economy” hasn’t been able to navigate the coronavirus pandemic unscathed — but some independent contractors are far more in demand than others. Unlike a traditional job that pays a salary and benefits, gig workers are paid by the job — or the “gig” — and leverage […]

Restaurant Delivery Programs Go Native

Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are much different when it’s 10 or maybe 20 percent of your restaurant’s […]

Here’s why one local BBQ restaurant launched its own delivery service

The coronavirus pandemic has prompted restaurants across the Miami Valley and throughout the country to find creative ways to survive during what may be the worst climate for restaurant owners since the Great Depression. The founders of Company 7 BBQ at 1001 S. Main St. in Englewood have come up with an idea to help […]

NYC extends Grubhub, Uber Eats fee cap

Yesterday, the New York City Council extended emergency legislation capping how much food delivery apps like Uber Eats (NYSE:UBER) and Grubhub (NYSE:GRUB) can charge restaurants in the city. The caps were meant to expire in September but will now continue until 90 days after restaurants are able to serve indoor diners at maximum capacity, which isn’t likely to happen until 2021. […]

Just Salad Pilots Residential Delivery Hubs for WFH Era

Just Salad, the green-minded greens concept based in New York, is embracing residential delivery with a new model that makes self-delivery more efficient for staff and exceptionally convenient for customers. The company is partnering with residential building managers to install building-specific, digital-delivery-only outlets dubbed “The Hub.” Founder and CEO Nick Kenner said things are getting […]