For local restaurants, issues with delivery services like Grubhub, DoorDash are common

Ana McClain was confused when a customer came into her restaurant, Lion Bridge Brewing Company in Cedar Rapids, in March asking why her food was never delivered. The brewery McClain co-owns never got the order — and it didn’t partner with any delivery services. The woman explained she placed her order through the restaurant delivery […]

DoorDash initiative brings closed restaurants back to life via delivery-only models

Dive Brief: DoorDash launched a new program Monday, called “Reopen for Delivery,” that selects local merchants who closed during the COVID-19 crisis and helps re-establish them as delivery-only concepts. The program’s first partnership is with Chicago-based Krazy Hog BBQ, which closed in March after statewide dining room closures went into place in Illinois. DoorDash is working with […]

Burma Superstar’s new Oakland restaurant has a surprise investor: DoorDash

For the first time in the company’s history, food delivery app DoorDash has invested in a restaurant. The new venture for DoorDash is a stake in Oakland’s Burma Bites, a spin-off of Burma Superstar that will open on Oct. 28 for takeout and delivery service. Burma Superstar has defined Burmese food in the Bay Area since […]

DOORDASH ACCUSED OF STEERING ORDERS FROM NON-PARTNER RESTAURANTS

A lawsuit accuses third-party delivery company DoorDash of steering business from non-partner restaurants by incorrectly listing them as closed or too far away for delivery. The suit was filed Thursday in California on behalf of Lona’s Lil Eats, an Asian-fusion restaurant in St. Louis. Though Lona’s has no official relationship with DoorDash, it has a page on […]

California law bars delivery companies from adding non-partnered restaurants

Dive Brief: California Gov. Gavin Newsom signed two pieces of legislation into law that would create regulations for the food delivery industry, according to the Los Angeles Times. The first initiative, signed on Wednesday, requires aggregators to sign formal, written agreements with restaurants before adding the company to their marketplaces and providing delivery.  The second law, signed […]

KFC PARTNERS WITH DOORDASH AT 3,000 STORES

DoorDash becomes the chicken chain’s largest delivery provider after an exclusive deal with Grubhub fell apart. KFC is expanding its off-premise offering by partnering with DoorDash at nearly 3,000 locations, the companies announced Monday. DoorDash will become the chicken chain’s largest delivery provider, covering about 75% of its U.S. stores.  The news follows the end of […]

DoorDash Is Planning a Traditional IPO in Fourth Quarter

Food delivery business DoorDash Inc. is aiming to go ahead with an initial public offering in the fourth quarter, according to people familiar with the matter. The company is taking steps to go public in November or December, said the people, who asked not to be identified because the information was private. DoorDash, which had earlier considered going public […]

Why a DoorDash IPO Might not Deliver for Investors

Food delivery leader DoorDash filed for an initial public offering in February, which was bad timing for a listing announcement, but prescient since it would benefit from the lockdown orders that would soon follow. While its market debut was delayed, the company still seems to be preparing for a public entrance as it raised $400 […]

What Happens When Third-Party Apps Become the Competitor?

DoorDash’s recent move should raise a few eyebrows. Although the company partnered with leading convenience retailers in early April, DoorDash deployed its own competing offer in six major cities. Each of the more than 2,000 items available from a brand called “The Convenience Store” are actually delivered from their own “dark stores.” For those unfamiliar, dark stores […]

Delivery wars: How will DoorDash maintain its third-party delivery lead

Competition among third-party delivery companies is growing stronger by the day. Grubhub was recently gobbled up by Just Eat Takeaway from the Netherlands. Uber Technologies, snubbed by Grubhub, is instead buying Postmates. What does that mean for the No. 1 delivery player in the U.S., DoorDash? “I think it’s exciting times in the delivery space,” Tom Pickett, […]