DoorDash’s Restaurant Advisory Council Gives Honest Feedback

DoorDash, the largest U.S.-based delivery platform, publicly announced the launch of its Restaurant Advisory Council, which is an ongoing program to gather feedback from restaurant operators on platform functionality, policy matters, future products and even the hot-button topics of delivery fees and customer data. The Restaurant Advisory Council, which was first assembled last summer, included […]

ZeroCater Builds Sliding Scale into Cloud Cafe

With fewer big company catering orders between here and who knows when, ZeroCater is rolling out a new product for scalable catering. ZeroCater, a business-to-business catering company that aims to enhance company food programs with an AI food-recommendation engine, had to make some changes during COVID. As droves of office workers went home, the company […]

Hungr Goes its Own Way by Giving Restaurants Customer Data

As the debate over fees and customer data continues its slow burn in the delivery space, one smaller player is going all in on sharing customer information with restaurants so they can fine-tune their operations and develop marketing campaigns to target the best users and neighborhoods in what the San Diego-based company calls a “watershed […]

UBER EATS TO SHARE MORE DATA WITH RESTAURANTS

Uber Eats on Monday began sharing more data with its restaurant partners, including insights on how nearby competitors are doing. The upgrade is in response to restaurants’ requests for more real-time data to help make decisions, Uber Eats said. It expands the information available in the customer insights section of the Uber Eats Manager dashboard. Restaurants […]

Grubhub Slams DoorDash’s Chicago Fee and Temporarily Drops Customer Charges

Third-party deliverer Grubhub is charging head-first into the city’s burgeoning delivery wars, announcing on Tuesday that the company is eliminating customer fees this winter in an effort to encourage more customers to order in, according to a news release. In making the announcement, Grubhub takes a swipe a DoorDash for it’s $1.50 Chicago Fee that […]

@Pizza Partnership. UBER

Wanted to reach out to follow up on our outreach on Instagram.  A bit more info on what we are about…. We’re working with Jerry Media (@F***Jerry, 15.5m net IG social media followers), @Pizza and RaaS (the top virtual restaurant company) are curating the world’s best pizzerias to launch @Pizza’s virtual restaurant exclusively on Uber […]

Grubhub offers restaurants new ways to receive orders—without paying commission fees

Grubhub unveiled new tools that allow customers to order food straight from restaurants without requiring the eateries to pay commission fees. Third-party delivery companies make the bulk of their revenue charging restaurants anywhere from 15% to 30% on every order. The National Restaurant Association estimates that 110,000 establishments have shut down, either permanently or long […]

Madison community, EatStreet showing love for local restaurants

MADISON (WKOW) — Several locally owned restaurants received a much needed surprise on Giving Tuesday. Lao Lan Xang, El Pastor and McGee’s Chicken all received $5,000 each from EatStreet. It’s part of their Operation: Restaurant Love. The restaurants also received thank you notes from the community. “In a time like this where everyone is struggling, […]

Local food delivery company helping restaurants during the pandemic

A local restaurant delivery app is offering free service to businesses trying to stay afloat during the pandemic. CHOMP Delivery is one of Iowa’s unique takeout and delivery services. The dining service delivers to Cedar Rapids, Coralville and Marion. Until the end of January, CHOMP Delivery is teaming up with Loyal to Local Cedar Rapids and will not […]