Restaurants can see data on new and returning Grubhub customers. / Image courtesy of Grubhub Grubhub will start sharing more detailed guest data with restaurants, part of a few updates to its toolkit for operators unveiled Thursday. Restaurants will now be able to see how different customer segments are performing. They can view data such …
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Congressional leaders will be demanding answers from a powerful Big Tech titan that is subjecting millions of American diners to surprising new fees — without the consent or control of the restaurant owners who are providing the food service. The federal reaction comes after a FOX Business exclusive report on Tuesday about the outrage caused by a …
Now through March 12, Gopuff is delivering its first-ever FAM week—the largest collective discount the company has offered yet. In a statement, Gopuff says the initiative aims to show appreciation to its FAM members by offering exclusive deals and opportunities. FAM is Gopuff’s subscription service that offers members free delivery on orders and removes regulated …
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Chase is making it easier for consumers to spend money on fast food, announcing a collaboration with DoorDash this week, and launching a rewards Mastercard that will net food delivery devotees big rewards. But financial experts are questioning if 4% cash back on direct-to-consumer dining is absolutely necessary. “There’s no such thing as a free …
Dive Brief: Dive Insight: Grubhub developed the portal updates after hearing from restaurant partners and receiving feedback from partners involved with Grubhub’s Restaurant Leadership Council, the company said in an email to Restaurant Dive. A handful of partner restaurants within the council then met with Grubhub’s Restaurant Success team to discuss a range of topics, including features and products that …
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DoorDash has been charging iPhone users more than Android users for identical deliveries, according to a lawsuit seeking class action status. The court documents (PDF, via 9to5Mac) submitted for the case included screenshots showing how iPhone users are charged an extra fee for “expanded range.” On the company’s website, it said the fee “helps DoorDash preserve [customers’] access to …
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DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …
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Top editors give you the stories you want — delivered right to your inbox each weekday. DoorDash’s latest change takes aim at restaurants that charge more for food ordered through the delivery app than they do if you walk into their dining room. The delivery service is ranking restaurants lower on its homepage if they …
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STATEN ISLAND, N.Y. — Chase is making it easier for consumers to spend money on fast food, announcing a collaboration with DoorDash this week, and launching a rewards Mastercard that will net food delivery devotees big rewards. But financial experts are questioning if 4% cash back on direct-to-consumer dining is absolutely necessary. “There’s no such …
Denny’s is working with Olo and Sparkfly to launch a new customer engagement suite, according to a press release issued Wednesday. Denny’s framed the partnership as a way to improve the personalization and specificity of its rewards and LTOs. The partnership combines Sparkfly’s offer and rewards management platforms with Olo’s marketing and guest data tools. Sparkfly will be …
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