DoorDash Moves to Differentiate Membership Program With Exclusive Product Drops

As aggregators contend with their customers’ multi-brand loyalty, leading players are leveraging their subscription programs in an effort to become members’ sole choice for restaurant delivery ordering. However, with the monthly cost of these offerings, it can be difficult for providers to drive adoption and retention. DoorDash, for its part, is looking to create value …

Curious: Amazon Adds Grubhub+ for Prime Members

Grubhub received a big boost after Amazon announced it’s giving a free year of the Grubhub+ to its nearly 150 million U.S. Prime members as a new perk, affording them access to free and unlimited deliveries starting immediately. This comes less than three months after Just Eat Takeaway.com put Grubhub up for sale after the Amsterdam-based …

Just Eat US subsidiary Grubhub signs deal with Amazon

Online giant Amazon will take a stake in Just Eat Takeaway’s US subsidiary Grubhub, in a deal which will also give free food deliveries for Amazon’s US customers. Starting today, Amazon Prime subscribers in the States will also get a free Grubhub+ membership for a year. It means they will not have to pay for …

Will.i.am Joins Nextbite as Partnership Advisor

Nextbite announced that producer and tech entrepreneur will.i.am joined the company as advisor focused on brand building and marketing strategies for its delivery-only restaurant concepts. In a press release announcing the news, Nextbite said the music producer and Black Eyed Peas frontman’s music career necessitates ordering delivery on the road and while in-studio, adding that he was …

Grubhub Reportedly Still Owes NYC Restaurants Thousands of Dollars After Disastrous Free Lunch Promo

Two weeks after Grubhub rolled out a disastrous, citywide free lunch promo that overloaded NYC restaurants with delivery orders, some businesses are still waiting for the company to refund them for undelivered food orders. The New York Post reports that salad chain Fresh & Co. lost about $4,000 on the promotion stemming from orders that were never picked up, according …

Uber and Dig Lure New Yorkers by Making Fun of Grubhub Debacle

New Yorkers are getting lunch delivered with a side of snark after Grubhub’s delivery snafu. Uber Eats sent an email to users this week with the subject line: “There’s no such thing as free lunch” with a winking emoji and a $25 coupon. Fast-casual restaurant chain Dig sent users a message asking “Still hangry from …

‘Unbelievable’: Restaurant owner describes mayhem amid Grubhub ‘Free Lunch’ promo

A sweet incentive turned sour after restaurants were not able to successfully fulfill the “overwhelming demand” prompted from Grubhub’s ‘FREELUNCH’ promotion in New York City on Tuesday. The promotion, which occurred between 11 a.m. and 2 p.m. ET on May 17, allowed New York City residents to use the promo code FREELUNCH at checkout in the Grubhub …

Grubhub’s ‘Free Lunch’ Promo Went Predictably Haywire

The delivery app Grubhub announced last week that it would be providing New Yorkers with “free lunch” between the hours of 11 a.m. and 2 p.m. today. Of course, that promotion came with some terms — like that lunch isn’t really “free” but discounted by $15 with the promo code “FREELUNCH,” or that “users will remain responsible for any …

How To Get Customers To Order Directly From Your Restaurant

Third Party Delivery Service Providers are a great way to find new guests. Hungry consumers use these marketplaces as a way to find new restaurants that will deliver to them. They’re easy to use and have all kinds of options. Unfortunately the DSPs control your customer and charge a high percentage to the restaurant. That’s …

Grubhub unveils new meal perk for office workers

Tech Roundup: The Grubhub Pay Card can be used at home or at work. Grubhub is rolling out a new meal perk for office workers as more Americans return to the workplace.  The delivery company’s corporate clients can soon offer their employees a Grubhub Pay Card, which they can use to pay for meals from …