Dive Brief: Dive Insight: Noodles expects pricing to moderate in the back half of the year, but supply chain uncertainties, the possibility of rising labor costs and continued inflation pressure may override that assumption. Noodles did not immediately confirm to Restaurant Dive if it has already started implementing dynamic pricing, or the range of changes in pricing …
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DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom …
Dive Brief: Dive Insight: DoorDash’s Reporting API tool was created in response to restaurant feedback, the company wrote in an email to Restaurant Dive. When the platform rolled out its Report Builder feature set in 2022, which allowed merchants to create customized reports, restaurants — particularly multi-unit operators — requested more flexibility to access sales …
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In the wake of the off-premises revolution, Olo founder and CEO Noah Glass has turned his attention to reinventing the experience of dining inside restaurants. With guests identified by their phone number or even biometrics like a face or eye scan, his goal is giving every guest the everybody-knows-your-name experience of a seasoned regular. After …
Continue reading “Noah Glass: Shifting From ‘Borderless’ Pay to Autonomous Delivery”
Today, DoorDash announced the launch of a new Reporting API to allow DoorDash merchants to safely and securely access data about their sales, operations, and finances directly or through select partners ItsaCheckmate and Nextbite. The Reporting API allows for easy access to data in a reliable and scalable manner. With this data, Merchants can create custom analyses and pull valuable insights to …
Launched in 2021, Direct is a branded web ordering channel designed to give restaurants more options for driving online orders. Grubhub is dropping delivery fees for restaurants using its Direct tool. Launched in 2021, Direct is a branded web ordering channel designed to give restaurants more options for driving online orders. It serves as an …
Continue reading “Restaurants to No Longer Pay Fees for Grubhub Direct”
Dive Brief: Dive Insight: Uber One’s value proposition appears to be partly responsible for the growth of Uber Eats despite inflation’s squeeze on consumer discretionary spending, Khosrowshahi said. The subscription program’s member count nearly doubled in 2022, to roughly 12 million members and has helped increase Uber Eats user loyalty, spend and frequency. “Delivery remains resilient,” he …
Dive Brief: Dive Insight: Grubhub has learned about industrywide challenges around resourcing and timing for operators, Green said. The company is looking for ways to create automation whenever possible to ease these challenges for partner restaurants, she said. The integration with Google will allow restaurants to add their Direct sites to their business profiles on …
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Dive Brief: Dive Insight: Millions of students in the U.S. subscribe to Chegg’s study services, providing DoorDash valuable scale to win more subscribers and increase loyalty among existing customers. DashPass Student is also framed as a driver of late-night delivery occasions, which could appeal to this specific consumer set alongside members-only promotions and items for sale. “Whether fueling …
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By focusing on communication with restaurant merchants, the aggregator has built products and features based on operator needs. This article is the first in a three-part series exploring how DoorDash has become the dominant third-party delivery aggregator in the U.S. Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young …
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