Uber Eats launches a TikTok-like video feed to boost discovery

Uber Eats is launching a TikTok-like short-form video feed to boost discovery and help restaurants showcase their dishes. Uber Eats’ senior director of Product, Awaneesh Verma, told TechCrunch exclusively in an interview that the new feed is being tested in New York, San Francisco and Toronto. The company plans to launch the feed worldwide in …

My Place Hotels Enhances Guest Experience Through Partnership with Grubhub

My Place Hotels of America is partnering with Grubhub, a leading online and mobile food ordering and delivery platform, to upgrade guests’ dining experience at its hotels. Guests of My Place Hotels can order from Grubhub’s network, which includes more than 365,000 restaurants and convenience stores, for delivery directly to the hotel, with $0 delivery fees on eligible orders. The …

Uber Eats Launches New Offers, Personalized Marketing Tools

Ahead of a busy holiday season when consumers say prices and promotions are their top consideration for purchases and ~77 percent cope with their busy schedules by ordering from restaurants, Uber Eats is launching three new offer types and new personalized marketing tools to help merchants reach more customers, launch new promotions and maximize sales.  The San Francisco-based …

Uber Eats adds marketing tools to bolster restaurants’ holiday sales

The delivery aggregator added holiday happy hours, multi-location offers and percentage-off offers to help restaurants attract new and existing consumers. Dive Brief: Dive Insight: These marketing tools could help Uber Eats with restaurant and consumer retention, especially as Uber Eats continues to grow its business in the U.S. and Canada. The company had a record-high adjusted EBITDA …

ChowNow Partners with Boostly to Provide Integrated SMS Marketing to Restaurants

Boostly, the premier text marketing and feedback solution for restaurants, has announced its partnership with ChowNow, a platform for independent restaurants that provides a suite of operating and marketing tools, including branded mobile apps, commission-free online ordering, automated email marketing, and more. The Boostly and ChowNow integration enables ChowNow’s restaurant partners to drive more incremental revenue, …

DoorDash tests a feature that rewards users for dining out, not ordering in

DoorDash has made a name for itself as a restaurant delivery service that has in later years expanded to categories like groceries and convenience store items. But the company is now running a test of a surprising new feature: a rewards program that offers consumers credits for dining out at local restaurants. The feature, called simply “Dine Out,” …

me&u & Mr Yum join forces to become the world’s #1 mobile ordering and payments platform

We are super excited to announce that me&u and Mr Yum are merging. I am humbled that two Aussie startups are coming together to take on the world. It’s a truly momentous moment for our teams & believers – this is because of you. Below is the script from my team announcement that shares the story …

Grubhub to share more detailed data with restaurants

Restaurants can see data on new and returning Grubhub customers. / Image courtesy of Grubhub Grubhub will start sharing more detailed guest data with restaurants, part of a few updates to its toolkit for operators unveiled Thursday. Restaurants will now be able to see how different customer segments are performing. They can view data such …

Sudden new fees charged to millions of Americans by Big Tech vendor Toast spark congressional query

Congressional leaders will be demanding answers from a powerful Big Tech titan that is subjecting millions of American diners to surprising new fees — without the consent or control of the restaurant owners who are providing the food service. The federal reaction comes after a FOX Business exclusive report on Tuesday about the outrage caused by a …

Gopuff Delivers First-Ever FAM Week, Offers Exclusive Deals, Discounts

Now through March 12, Gopuff is delivering its first-ever FAM week—the largest collective discount the company has offered yet. In a statement, Gopuff says the initiative aims to show appreciation to its FAM members by offering exclusive deals and opportunities. FAM is Gopuff’s subscription service that offers members free delivery on orders and removes regulated …