Uber launches new delivery services as demand for ride-hailing plummets

Uber is launching a pair of new services called Uber Connect and Uber Direct as the ongoing COVID-19 pandemic minimizes demand for its traditional ride-hailing business. They are focused on moving items rather than people. Uber Direct will offer deliveries from shops like pharmacies and pet stores, while Uber Connect is a same-day courier service to let […]

Lyft finally wades into delivery to help drivers earn cash during the pandemic

Lyft is launching a new delivery service aimed at helping drivers earn money during the novel coronavirus pandemic. As demand for ride-hailing collapses, Lyft’s new pilot program will tap drivers to deliver “essential” items like groceries, medical supplies, and home goods. For years, Lyft has lagged behind its rival, Uber, in delivery, but with the […]

For disabled residents, delivery is essential and harder to come by

SACRAMENTO, Calif. — Grocers are hiring new employees to meet the increasing delivery demand due to COVID-19. Raley’s hired roughly 1,000 new shoppers this week and will begin training this weekend. FoodJets—which delivers the groceries for Raley’s—is quickly hiring new drivers. Amazon is adding 800 new positions to its delivery network in the Sacramento area […]

Uber Eats turns to grocery deliveries to fill pandemic-shaped hole in its business

Uber Eats is launching a series of partnerships with supermarkets, convenience stores, and other businesses to offer home deliveries of essential items, Reuters reports. In France, the company is partnering with supermarket chain Carrefour to offer deliveries from 15 of its Paris stores. The Financial Times reports that it’s also working with Galp in Spain to deliver items from 25 […]

Waitr’s reclassification of drivers turns alcohol-delivery law essentially moot

After Waitr executives pushed for the Louisiana Legislature to open the door for alcohol delivery in the state last year, the company’s decision to reclassify its workers as independent contractors essentially makes the law moot.  Waitr’s WARN notice was posted with the Louisiana Workforce Commission yesterday afternoon, announcing the company was laying off its entire […]

Kroger partners with delivery restaurant ClusterTruck to compete with Grubhub, Postmates

The Kroger Co. is trying to get in on food delivery to compete with the likes of Grubhub, Postmates and Uber Eats. On Monday, the retail company announced a partnership with delivery-only kitchen ClusterTruck, which uses its own software platform to “optimize kitchen and delivery operations,” according to a press release about the partnership. The partnership — called Kroger Delivery Kitchen Powered by ClusterTruck — […]

So long, Instacart. Gig workers tired of the grind start their own delivery services

As the holiday season ramps up, one shopping service with Washington and California roots is positioning itself as a competitor to longer-established gig services. Dumpling allows “shoppers” to create their own grocery delivery businesses using its tech platform. It has benefited from gig workers looking for a new start as they’ve grown disgruntled with entities […]

Grubhub’s New Strategy Is to Offer Deliveries Without Restaurants’ Permission

Food delivery web site and application Grubhub been getting on the nerves of the owner of the restaurant for a while. In a class action lawsuit filed in January, some restaurants alleges that the site quietly restaurants charging for phone calls orders, because the calls are placed through a proxy Grubhub telephone number set. In […]

Uber launches staffing business in Chicago

After more than a year in stealth mode, Uber, which became synonymous with “gig economy,” is launching a staffing business in Chicago on Friday to supply on-demand workers to other companies. The new business, called Uber Works, has been in stealth mode in Chicago for more than a year. It’s the second business outside Uber’s original […]