Menulog delivers red ink in fight with UberEats

The new managing director of food delivery business Menulog says aggressive investment in brand-building will be stepped up to chase more market share as the cost of expansion into new states dragged the group into the red in the first half of 2019. Ben Carter, who took the helm of Menulog on June 1, said …

Chef warns half of the businesses using Uber Eats and Deliveroo to sell their products ‘aren’t making ANY money’ off the online orders

… One of the business owners who helped pioneer the platform’s introduction to the Australian market now argues the business model ‘has to give’ to remain sustainable. Geoff Bannister, the owner of Dr Dough Doughnuts, said more than half of the restaurants who offer their services on UberEats and rival service Deliveroo ‘aren’t making any …

‘Something has to give’: Chef claims most restaurants ‘aren’t making any money’ on UberEats and Deliveroo

UberEats and Deliveroo are eating so much of restaurant profits that most “aren’t making any money” and “something has to give”. The cafe owner who helped spearhead UberEats’ launch in Sydney three years ago has warned that more than half of restaurants “are not actually making any money” on the platform and its rival Deliveroo. …

Hidden costs: Tough restaurant conditions prompt delivery warning

Businesses have been warned to crunch the numbers on their food delivery costs in the face of tightening margins and rising insolvency in the hospitality sector with business owners complaining of hidden costs on the platforms. Owner of Melbourne business Burger Love, Steve Agi, said he has a “love-hate relationship” with startups like Uber Eats …

UberEats to change ‘unfair’ contracts with restaurants after ACCC investigation

…A spokesperson for Uber said “in practice it is only in very few circumstances that we have asked restaurants to cover this cost.” “Restaurants have always been able to dispute any charge back they don’t agree with.” Restaurants who are on UberEats will continue to pay a significant cut of every order to Uber every time food …

UberEats forced to amend restaurant contracts after ACCC investigation

Pressure is building on the Coalition government to outlaw unfair contract terms after gig economy giant Uber today escaped an ACCC investigation with a slap on the wrist. The company’s meal arm UberEats has been forced to amend its restaurant contracts after the competition watchdog alleged it left small business partners holding the bag for …

Australians chill on the Uber Eats: Growth in the billion-dollar food delivery business FINALLY slows down

The online takeaway food market is flattening out in Australia, research shows The market had three per cent growth in March, but none in April or February Fine dining owners say customers want experiences over convenience  The online takeaway food market is ‘flattening out’ as high-end restaurants claim customers are becoming more interested in the …

Uber Eats launches platform so you can charge your company for your work lunch order

Uber Eats for Business was announced in Australia on Tuesday. It has been in operation in the USA and Canada since November 2018. Businesses will receive automated feedback on how much employees are spending. Uber Eats says there are no plans to introduce options to place restrictions around unhealthy food on the platform. Uber Eats …

Deliveroo’s subscription service shakes up $2.6b market

Online food delivery company Deliveroo has launched an $18.99 monthly subscription service, as it battles Menulog and Uber Eats for the $2.6 billionfood delivery market. Deliveroo claim the so-called Deliveroo Plus service could save customers $25 or more by offering unlimited delivery but will lock in customers with a subscription model similar to Netflix and Spotify. Public …

Deliveroo secretly started UNLIMITED deliveries for $19 a month

Multinational food delivery service Deliveroo has launched its all-you-can-deliver plan in Australia for $18.99 a month. The sign-up page for the plan, called Deliveroo Plus, started appearing on selected Sydney users’ mobile apps over the last week. The subscription offers a 14-day free trial that then charges $18.99 per month after that. Deliveroo Plus also …