Colfax Deli Ditches Delivery After Abusive Driver Incident

Vince Howard opened Tessa Deli at 5724 East Colfax Avenue last November, and quickly had to change gears just a few months later because of the coronavirus pandemic. The chef was no stranger to running restaurants, having operated a similar deli in Los Angeles before moving to Denver, but this was a different kind of change. Like […]

Local restaurants navigate food delivery — it comes down to cost and service

For some restaurants in Sahuarita and Green Valley, delivery service has become essential to stay afloat. Some are turning to third-party service apps like Postmates or the new, local Foodie Magoo’s, while others are handling deliveries with their own staffs. It all comes down to cost and service.  Using Postmates Denny’s in Sahuarita is signed […]

How the Uber and Postmates Merger Impacts the Industry

The food delivery market is quickly changing, and restaurateurs nationwide are left wondering how this evolution will affect their industry. On Monday, Uber and Postmates officially announced their $2.65 billion merger, which is scheduled to close in Q1 of 2021. This means the U.S. third-party delivery market has slimmed from four major players to three, with […]

Uber buys Postmates in deal where restaurants, delivery people and customers all lose

On Monday, Uber announced it was acquiring the food-delivery service Postmates for $2.65 billion in stock. While Uber says it will keep the Postmates app running as its own separate brand, the move effectively reduces the food-delivery industry from four major players — DoorDash, GrubHub (which owns Seamless), Postmates and Uber Eats — to three, and that could […]

As diners flock to delivery apps, restaurants fear for their future

Before the coronavirus lockdowns, Matt Majesky did not take much notice of the fees that Grubhub and Uber Eats charged him every time they processed an order for his restaurant, Pierogi Mountain. But once the lockdowns began, the apps became essentially the only source of business for the barroom restaurant he ran with a partner, […]

What’s next for third-party delivery services?

Third-party delivery services were growing, and facing growing pains, before the pandemic sent shockwaves through the restaurant industry and forced eateries to close dining rooms and focus exclusively on takeout and delivery services. For companies including DoorDash, Grubhub, Postmates and Uber Eats, the pandemic provided new opportunities for food delivery and, in some cases, amplified […]

Delivery business is dodgy all around, especially these days

It was an item typical of internet publishing, not quite news yet still fascinating, all about Grubhub pricing. It described a Chicago pizza place that delivered through the app-based delivery Grubhub that only got to keep about $375 out of more than $1,000 in March sales. The rest went to Grubhub for fees, commissions and promotions. This […]

Food delivery with third-party apps like Grubhub and Uber Eats is booming, but no one’s making money. Here’s why their business is broken.

New York just passed a temporary 15% cap on third-party delivery commissions and a limit of 5% on marketing contributions and other related fees. And Uber Eats, which just made a bid to buy Grubhub, is locked in a bitter feud with Jersey City Mayor Steve Fulop. Food delivery is booming during the pandemic, and […]

Evading Grubhub

“Support Local Businesses” is a motto repeated in signage and online posts by Evanston locals. Delivery orders are vital to restaurants attempting to stay in business while the Illinois stay-at-home order is in effect. For customers ordering food, third-party delivery apps are convenient and popular. But with their convenience comes controversy. Grubhub, a Chicago-based company […]

To save their local small businesses, people are cutting out delivery apps such as Uber, Grubhub, DoorDash and Lyft

SAN FRANCISCO — Every morning, Turtle Brennen, a research engineer who lives here in the Mission District, buys a coffee from Ritual Roasters, a locally based coffee chain. Since the stay-at-home order, he’s also been getting a pastry so he can support the bakeries it works with. He calls restaurants and picks up his food […]