Everybody Is Blaming Somebody Else for Seattle’s Punishingly High Delivery App Fees

AfterAfter years of complaints over low pay for gig workers and occasional protests from app delivery drivers, the Seattle City Council took action in 2022. Members voted unanimously to pass legislation called PayUp, which among other things was supposed to guarantee a minimum hourly wage to delivery workers, including those who work for apps like DoorDash and UberEats. On …

Gopuff promises ‘fastest delivery on the planet’ of groceries — and NYC pols vow crackdown

Fast delivery grocery app Gopuff introduced a 20-minute delivery promise – and Big Apple pols just as quickly vowed to push back because of safety concerns, The Post has learned The Philadelphia-based company rolled out a new service for subscribers Tuesday that “promises delivery in under 20 minutes for just $1.49/order,” in what it described …

City Hall bumps pay for NYC delivery workers from $18 to nearly $20 an hour

NYC food delivery workers are getting a new, near 9% pay bump starting Monday, Mayor Adams announced. Workers for apps like Uber Eats, Grubhub and Doordash will now make $19.56 per hour spent making deliveries, or an increase of around $1.50 every hour. “Our delivery workers have consistently delivered for us, and today we are delivering for them,” …

The Impact of “PayUp”: Unpacking Seattle’s Damaging New Delivery Law

Seattle’s experimental new minimum pay ordinance for delivery couriers, first passed by the Seattle City Council in 2022 and implemented in January 2024, was intended to help Seattle-based couriers earn substantially more than the city’s minimum wage of $19.97. The legislation – primarily advocated for by individuals who no longer serve on the Council – …

Is Uber Strangling the Restaurant Business?

Jiwoong Shin, professor of marketing at Yale SOM, likes to keep in touch with his former students. They tell him about what’s going on in the world and give him ideas for new research. In December 2019, one of those former students, now a restaurateur in New York and San Francisco, came back to New …

I quit delivering for apps like DoorDash to build my own 200-driver business. It’s rewarding but tough.

This as-told-to essay is based on a conversation with Moumita Urias-Roy, a former delivery worker in Austin. In 2019, Urias-Roy and her husband started URATX, a delivery service based in Austin that uses independent contractors for large food deliveries, such as catering orders. Business Insider has verified Urias-Roy’s identity. The story has been edited for length …

Seattle Law Mandating Higher Delivery Driver Pay Is a Disaster

In 2022, Seattle’s City Council passed an ordinance mandating a minimum earnings floor for app-based food delivery drivers in the city. The law finally went into effect in January 2024, but so far the main result has been customers deleting their delivery apps en masse, food orders plummeting, and driver pay cratering. The ordinance, part of a …

EU to treat 5.5 million Deliveroo, Uber Eats, Bolt and other gig economy workers as employees after Belgium breaks deadlock

European Union countries reached a compromise Monday that breaks a logjam on planned rules over workers’ rights in the gig economy by keeping the most important decisions in the hands of member states. The agreement marks a turning point in the EU’s years-long efforts to set clearer employment rights for millions of delivery couriers and …

DoorDash shifts pay scheme, cuts flexibility in New York City

DoorDash says its fees in The Big Apple have driven down delivery sales, but the city says data from delivery firms shows steady sales. Published March 1, 2024 • Updated March 5, 2024 UPDATE: 3/5/2024: This article has been updated with comment from the New York City Department of Consumer and Worker Protections. Dive Brief: Dive Insight: DoorDash said …

Couriers for Uber Eats, Bolt/ Glovo threaten biggest ever stoppage

Delivery workers employed by platforms Uber Eats, Bolt and Glovo are threatening to strike again this month. According to reports, they are planning “the biggest ever stoppage”. This is an dispute that affects urban areas much more than regions like the Algarve/ Alentejo. It has come about due to ‘poor working conditions/ low pay’ in a sector that tends …