TECH ROUNDUP: NOT ENOUGH DELIVERY DRIVERS

As restaurants struggle to find enough workers, food delivery companies are having hiring issues of their own. Growing demand for delivery over the past year combined with renewed hiring in other sectors is putting pressure on companies such as Uber Eats to keep enough people driving. “As more people are vaccinated, demand from customers has increased. We’re working …

Menulog announces pivot towards ‘employment model’ for all couriers within coming years

Menulog says it is moving away from the controversial independent contractor model favoured by its gig economy rivals and wants to have all its couriers employed by the company within a “few years’ time”. In a move designed to differentiate itself from rivals such as Uber Eats and Deliveroo, Menulog’s managing director, Morten Belling, said on …

Uber and Lyft throw cash at drivers as they ditch the apps for food delivery

Throughout most of 2020, Uber and Lyft drivers didn’t have much work due to a pandemic that kept most people at home. But as countries ramp up vaccination efforts and people start doing things outdoors again in 2021, those ride-hailing companies are optimistic about a return to business as almost usual. Problem is, many of the drivers who power those …

Rewards for users but not for Dashers as DoorDash issues credit card

Doordash’s new credit card could help it ride out the end of the pandemic slump as its riders increasingly attempt to trick the app to give them better fares. The news comes after a year that saw Doordash become one of the big winners from the Covid-19 crisis. With lockdowns forcing people to stay at …

The Siren Call of Self Delivery

Self-delivery remains a tricky concept for the majority of restaurant operators. Many, especially independents, are reluctant to hire drivers, deal with the overhead and manage the technology layer necessary to give consumers what they’re used to from ecommerce. It was something we admittedly glossed over in our February exploration of the delivery balance sheet. For much …

Vromo Partners With Square To Offer Increased Functionality For Efficient Food Delivery

Restaurant Delivery management software company VROMO has announced that it will be integrating with Square’s point-of-sale (POS) and payment-processing platform to offer increased functionality for restaurants that manage their own food delivery process. The fast-growing delivery software Dublin-based company – which operates in the UK, US and Australia, – sees the integration of Square as …

Courier Collectives Are Combating Predatory Delivery App Practices

In the pandemic, delivery apps have been hugely popular, even as some of their practices drain profits from already-struggling restaurants. Courier collectives present a more worker-friendly option to get takeout. When Jon Poteet, owner of Shine Distillery & Grill in Portland, Oregon, first signed up for Grubhub last fall, he soon found his menu also …

Italy Just Forced Uber Eats, Three Other Companies, To Hire 60,000 Workers

Could it be deja vu all over again? The same ride sharing services that are constantly doing battle in the U.S. about whether or not they should be hiring their workers – a move that would cripple their cost structure and any hopes of future profitability for their respective businesses – are now fighting the same …

Drivers’ Destiny Rides Shotgun with New Delivery Platform

There’s another hyper-local delivery platform coming in Nashville. Yes, another one! TripDelivers launched in January as an alternative to the big-name, third-party platforms. In fact, the landing page for the company and app calls out a number of the practices well known in the industry like percentage fees for restaurants, menu markups (which are generally …

Uber Drivers Are Entitled to Worker Benefits, a British Court Rules

Uber suffered a major defeat in one of its most important markets on Friday when Britain’s Supreme Court, in a ruling that could threaten the future of the already unprofitable company, said a group of drivers should be classified as workers entitled to a minimum wage and vacation time. The court’s decision, the latest in …