Deceitful delivery? A new report reveals that Grubhub knowingly schemed to cheat its couriers out of minimum wage. According to Streetsblog, in 2024, the popular food delivery service began outsourcing a percentage of its orders to Relay, another delivery app exempt from NYC delivery-app minimum-wage requirements. Essentially and legally, starting in 2024, if you ordered delivery …
Category Archives: Drivers
Mapbox Brings Doorway-Level Accuracy to Delivery, Logistics, and Ride-Hailing
New entrance data enables arrival guidance to within five meters of the correct door for over 100 million U.S. addresses. SAN FRANCISCO, Feb. 3, 2026 /PRNewswire/ — Mapbox today announced the public preview launch of doorway-level entrance data, helping companies guide drivers to the correct door—not just the address. The new capability improves arrival accuracy for delivery, …
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California mandates full refunds and human support for DoorDash & Uber Eats customers
California has passed a new law that significantly changes how food delivery platforms must handle refunds, customer service, and driver pay transparency.Will Neff’s Anime Mount RushmoreKeep WatchingAdvertisement The legislation, Assembly Bill 578, applies to major food delivery services, including Uber Eats, DoorDash, and Postmates, and introduces stricter consumer protections when orders go wrong. Under the new law, food …
Waymo and DoorDash Are Teaming Up to Deliver Your Food via Robotaxi
The partnership is kicking off in Phoenix, with plans to expand to more areas down the road. Your future food delivery may arrive in the trunk of a self-driving car. On Thursday, Waymo, the driverless arm of Google’s parent company Alphabet, announced it’s teaming up with DoorDash to dispatch meal and grocery orders. The partnership is …
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Uber Eats settles Seattle labor claims for $15M
Dive Brief: Dive Insight: The settlement marks a win for Seattle’s regulatory authorities, which have sought to enforce the city’s independent contractor and minimum pay laws since they took effect. Those laws were part of a tide of regulations passed by major municipalities in the first years after the COVID-19 pandemic that forced app-based delivery …
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Small ‘Wonder’: Delivery Workers Protest Deactivations By New Food App Power Player
More than 50 delivery workers have had their accounts deactivated by Grubhub in the past two weeks — and they’re blaming the company’s new owner, Wonder. It didn’t take long for the new industry power player — which finalized its $650-million purchase of Grubhub in January — to start flexing its muscles. Since Wonder, formerly …
Under NJ rule, some freelancers, like Uber drivers, could be classified as employees
Truckers as well as drivers for such rideshare apps as Uber, Lyft, DoorDash and GrubHub could be classified as regular company employees and not freelance workers in New Jersey under a new rule proposed by the state Department of Labor. The rules could increase labor costs for those businesses and others that use freelancers. But …
Food delivery apps will now be required to have permits in Boston
Apps like GrubHub or Uber Eats are about to see stricter regulations in Boston. The Boston City Council has approved a new ordinance that will require third-party food delivery apps to get a permit to operate in the city. The council voted 11 to 2 to pass the ordinance proposed by Mayor Michelle Wu. It’s in response …
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‘They’re coming for your jobs’: Pizza Hut worker says chain is replacing delivery drivers with DoorDash, Uber Eats
A part-time Pizza Hut driver says his store has offloaded deliveries to popular applications like DoorDash and UberEats. Neil Blevins (@neilblevins143) says he was informed by management that his position as a food deliverer will no longer be available. Instead, the business will rely solely on food transport apps. He says he posted his video to raise …
New Study: Evaluating the Harmful Impacts of Seattle’s Delivery Pay Law
This year, Seattle implemented an extreme minimum pay law for app-based workers, including Dashers. After more than six months, the law continues to fail to deliver promised benefits for Dashers, all while raising costs for consumers and harming Seattle’s restaurants and small businesses. We discuss the impacts to Dashers below and compare the experience of …
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