Empower Delivery Encourages Restaurants to Go All-in on Delivery

Two big names in delivery have teamed up to bring independent restaurants and ghost kitchens a solution that could dramatically improve the economics of their delivery programs. But as restaurant executive Meredith Sandland and ClusterTruck founder Chris Baggott explain, this holy grail of profitable delivery requires restaurants to go all in with their own driver …

Two Charts Show Ongoing Third-Party Evolution

Taking stock of the third-party delivery market in the second quarter of 2022 largely continues long-term trends, but there are some notable nuggets. In data from YipitData, a research and analysis firm with a focus on the delivery market, the big market share numbers continue to move in the same direction. DoorDash remains the No. …

Tech Tracker: Kitchen United CEO gives details on massive cross-industry fundraising

Tech Tracker rounds up what’s happening in the technology sector of the restaurant industry, including news from restaurants, vendors, digital platforms, and third-party delivery companies. This month, our main story comes from an interview with Kitchen United CEO Michael Montagano, who gave some insight into the ghost kitchen company’s recent $100 million fundraising round, with …

Catapult Concepts Building a New Model for Virtual Restaurants

Virtual restaurants are going through rapid evolutions as this subset of the restaurant industry matures. By focusing on operational simplicity, Catapult Concepts offers a new method of operating sub brands that the founder says is exceptionally easy and truly incremental. Founder and CEO Jake Schostak knows restaurants very well. He grew up in the restaurant …

Kitchen United CEO, CBO Detail Plans for $100M Investment

Kitchen United raised $100 million and announced plans to grow from 15 to 500 locations in the coming years, partly with Circle K, a partnership that could rival its work with Kroger. The Pasadena, California,-based ghost kitchen operator said it will also push into stadiums as part of its next phase. The funds, raised from …

The Speedy Downfall of Rapid Delivery Startups

IT TOOK ONLY eight months for Jokr, the superfast delivery startup, to become a unicorn, and just six months more for its strategy to start coming apart. Jokr had plastered New York City with splashy ads promising to deliver groceries within 15 minutes—For free! With no minimum order!—and raised a total of $430 million in venture capital to continue …

CHOWNOW LAYS OFF 20% OF ITS STAFF IN TECH’S LATEST CUTBACK

Online ordering provider ChowNow laid off about 20% of its staff this week as it hunkers down for what co-founder and CEO Chris Webb likened to a storm brewing in the financial markets. The cuts, he said, will allow the company to weather the expected economic downturn without the help of outside funding. As inflation …

Waitr to expand with new name, delivery model

Waitr, a nine-year-old startup founded in Lake Charles as an online food delivery service, has announced a major expansion that will change its name and delivery model beyond restaurants. The company, now based in Lafayette, plans to rebrand to “ASAP” and deliver a much broader range of products to consumers from any type of business. …

DoorDash to hike subtotal minimums for US subscribers

Food and grocery delivery company DoorDash is raising the bar for orders through its subscription service DashPass. According to an email update, starting August 12, “DashPass subtotal minimums may increase and vary by store, city and time of day…” DashPass subscribers pay $9.99 per month for free delivery and decreased service fees. Currently, subscribers need …