Grubhub bets on Las Vegas resort partnership

Grubhub is redefining the concept of room service at a new Las Vegas hotel/casino. The on-demand delivery provider will support a new service called “On the Fly” at Resorts World Las Vegas. Through the service, Resorts World guests will be able to order and charge the cost to their room or credit card via the …

Delivery Apps like Grubhub and DoorDash charge restaurants huge commission fees. Are delivery co-ops the solution?

The Grubhub model is here to stay. But community-based delivery services could be lifelines for small restaurants battling huge commission fees. During the pandemic, homebound Americans more than doubled their food delivery orders, largely through third-party apps like Seamless and UberEats. Covid-19 lockdowns may have hastened the apps’ growth, but economists have tracked a dramatic uptick in the use …

Five Digitally Disrupted Industries to Study as Restaurants Make the Shift

The long-awaited joy of a bustling dining room has finally returned. Yet as the industry hypothesizes about the long-term impact of digital with the return to in-person dining, billions of dollars continue to change hands in a way that will determine the fate of restaurant brand equity for years to come — and it’s happening outside of …

Delivery Apps Are Making Concessions to Restaurants. But Who Pays?

Nossa, a southern Brazilian restaurant in Los Angeles, opened in January when the city was still in lockdown. At that time, offering food to go was the only option, and director of operations Xandre Borghetti was happy to use big delivery companies to support the business’s launch. “During the pandemic, I was talking to every …

Grubhub launches commission-free platform for independent restaurants

Dive Brief: Grubhub on Wednesday unveiled Grubhub Direct, a platform that independent restaurants can use to create customizable ordering websites, manage customer relationships and access diner data including names, emails and order history, according to a press release. Additionally, the product suite consists of an ordering system where operators can receive, confirm and cancel orders through the …

Grubhub launches commission-free direct ordering platform for restaurants

Grubhub Direct will help restaurants launch their own ordering websites, loyalty program features, and give operators access to customer data Grubhub announced Wednesday the launch of Grubhub Direct: a commission-free direct ordering platform for operators that is designed to encourage restaurants to become more independent, particularly in the technology, delivery, and marketing spaces. The platform …

Why restaurants need to be digital now

To thrive in an increasingly online marketplace, restaurants need to invest in technology that manages the diner relationship and delivery automation, says Hypertrack’s founder and CEO. The following is a guest post by Kashyap Deorah, founder and CEO of Hypertrack, a live location platform for retail, e-commerce and restaurants. Deorah also sold JustChalo to OpenTable.  …

5 Big Reasons the Delivery ‘Boom’ May Soon Go Bust

When lockdown restrictions forced the closure of dining rooms around the country, it seemed like a gold rush for Big Delivery, the collection of app-based services like DoorDash, GrubHub, Seamless, and others that act as third parties to connect hungry users with restaurants. Restaurant owners desperate for revenue had no choice but to turn to …

UberEats launches pay-at-table and ordering feature for restaurants

UberEats has launched a feature allowing users to order and pay for meals while eating at restaurants through its app. The Dine-In tool is now available in the UK ahead of outdoor hospitality in England reopening on 12 April. It means customers visiting a restaurant can scan a QR code to browse the menu, order …

Softbank-Backed Startup GoPuff Raises $1.1 Billion To Compete In Delivery Wars

Softbank-backed digital convenience store GoPuff has raised $1.15 billion in capital as it races to compete in the red-hot delivery wars against larger rivals like DoorDash, Postmates and Instacart. The latest round, announced on Tuesday, more than doubles its valuation to $8.9 billion, up from $3.9 billion just last October. It brings the eight-year-old company’s total …