For Restaurants, Delivery Is a Catch-22

One out of ten people reading this article will have food delivered to their home this month via their smartphone. Data from eMarketer.com shows 38 million people in the US now use food delivery apps at least once a month, up 21% from last year. Private company DoorDash is the largest player in the delivery space, […]

Uber Eats readies ad sales for restaurants

Ads are coming to Uber Eats. TechCrunch reported that Uber is seeking an executive to help develop and run a new ads business. Under pressure. This makes sense for several reasons. Restaurants have been conditioned by other ad platforms, including Google and Yelp, to pay for placement and exposure. And Uber is under significant pressure from investors to […]

Montana Based Cafe Courier Joins delivery.com Network

NEW YORK, Nov. 5, 2019 /PRNewswire/ — delivery.com, a leading destination for on-demand ordering that connects consumers and companies to their favorite restaurants and local businesses, today announced that Cafe Courier, a popular online ordering and food delivery service with over 250 restaurants, has joined the delivery.com network. delivery.com is bringing Cafe Courier locations in eight cities onto its network, including Billings, Bozeman, Butte, Great Falls, Helena, Kalispell, and Missoula, […]

Uber’s Giant Food-Delivery Losses Might Take a While to Eliminate

A week after GrubHub  (GRUB) fell more than 40% post-earnings, Uber (UBER) provided fresh evidence of how tough of a business online food delivery is right now.Uber is down close to 9% following its Q3 report and earnings call, and has made new post-IPO lows along the way. And while there’s a concern or two that one […]

Trouble cooking? GrubHub, Uber Eats get pushback from restaurants on fees

NEW YORK (Reuters) – In a letter to investors before its share price plunged last week, online food delivery service GrubHub Inc (GRUB.N) cited its profitable ties with small and medium-sized restaurants, saying they generate 80% of the orders on its platform. “This is a highly lucrative relationship for both parties,” the letter said. But […]

Uber Eats’ Hungry New Strategy: Dominate or Exit

Uber unveiled an aggressive strategy for its food delivery business: Become one of the top two players in cities where it operates or retreat from those areas within the next year and a half. During the third quarter, Uber Eats missed Wall Street’s expectations for its gross bookings, or the money collected on the service […]

Grubhub: Business Line Dysmorphia

Summary GrubHub continues to have difficulty maintaining profitability due to the high cost of delivery, which is becoming an increasingly important part of their business. The decline in GrubHub’s growth rate is not surprising given that most attractive cities and consumer segments are likely already near saturation. Competition remains a concern given data that indicates […]

Grubhub revisits non-partnered listings as rivals erode its market share

Once the king of third-party delivery, Grubhub’s throne is crumbling under market pressure from heavyweight rivals. Competitors have scaled quickly, entering new territories and adding a steady flow of non-partnered restaurants, which have lured diners away from the platform, executives said in a letter to investors.  DoorDash has since taken the most market share followed by Uber […]

Grubhub’s New Strategy Is to Offer Deliveries Without Restaurants’ Permission

Food delivery web site and application Grubhub been getting on the nerves of the owner of the restaurant for a while. In a class action lawsuit filed in January, some restaurants alleges that the site quietly restaurants charging for phone calls orders, because the calls are placed through a proxy Grubhub telephone number set. In […]