The pandemic has sent restaurant delivery into overdrive.  That became ever more clear in recent weeks as Grubhub and Uber Eats, two of the biggest third-party delivery companies, reported massive jumps across virtually every metric: Revenue, orders, new users and restaurant partners all rose significantly from April to June. “Given the strength we continue to […]

Uber Eats grows its restaurant partner roster by 50%

Dive Brief: Uber reported a 103% year-over-year revenue increase for Uber Eats as part of its Q2 earnings Thursday, according to a company release. Comparatively, Uber’s ride-hailing business saw a revenue decline of 67%.  Active partnered restaurants on Uber Eats crossed the 500,000 mark in June, up 50% year-over-year. The company added enterprise accounts including Baskin […]

More on the Uber-Postmates Fallout, from an Expert

Consolidation came for the third-party delivery space during COVID-19. Grubhub joined European food delivery company Just Eat Takeaway for $7.3 billion after a deal with Uber fell through. Then, the latter merged with Postmates in a $2.65 billion blockbuster. What does this all mean for aggregators and restaurants alike? Christian Selchau-Hansen, co-founder and CEO of Formation.ai, offered […]

Chowbus Nabs Eight-Figure Investment for Asian Food Delivery

Now that meal delivery has expanded far beyond the urban markets that fueled the industry’s growth the last decade, some delivery providers are differentiating themselves with a more selective roster of restaurants. First came Slice, which focuses exclusively on pizza restaurants, and now Chowbus, which just received a $33 million investment to bring its curated […]

What Happens When Third-Party Apps Become the Competitor?

DoorDash’s recent move should raise a few eyebrows. Although the company partnered with leading convenience retailers in early April, DoorDash deployed its own competing offer in six major cities. Each of the more than 2,000 items available from a brand called “The Convenience Store” are actually delivered from their own “dark stores.” For those unfamiliar, dark stores […]

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

It’s never been easy to make money in the restaurant industry. A highly fragmented sector dominated by 70 percent independent owners and operators, the average restaurant’s annual revenue hovers around $1 million and generates an operating profit of just 4-5 percent. A financially sustainable business model for small independents is often elusive. So when a […]

Uber Eats to Waive Restaurant Fees for the Rest of 2020

Uber Technologies (NYSE: UBER) will allow restaurants to add online ordering to their websites, for delivery through Uber Eats, at no cost for the rest of the year. The food delivery specialist said the coronavirus pandemic has given it a new understanding of the importance that delivery has in the restaurant industry’s survival. But the third-party delivery […]

Uber Eats’ New Pilot Offers Commission-Free Orders for Restaurants, with a Catch

Today, Uber Eats launched a pilot program that lets its restaurant parters accept pickup and delivery orders directly through their own websites with no added commission fee for the rest of 2020.  The program seems to be a bid on Uber Eats’ part to keep restaurant partners entrenched in the third-party delivery service’s ecosystem by offering them […]

Uber Eats + Postmates = Amazon-sized opportunity

Consolidation in food delivery is the most obvious rationale for the deal. But the chance to compete with e-commerce giants may pay even bigger dividends. Uber Technologies Inc.’s deal to acquire Postmates Inc. isn’t just about the need for consolidation in the food-delivery industry. The company also has its eyes on a bigger prize: nabbing business from Amazon.com Inc. and Walmart […]

How Long Will UberEats Keep Its Appetite For New Acquisitions?

After trying unsuccessfuly to buy Grubhub and ending up in despairafter it was sold to European player Just Eat for $7.3 billion, Uber has announced the acquisition of another food delivery company, Postmates, for the much lower price of $2.65 billion, paid in full in shares. Basically, if you’re the third-largest food delivery company in terms of market share (22%) and you can’t buy the […]