SoftBank Doubles Down on Delivery with $120M Ordermark Investment

SoftBank, the Japanese private equity firm that has been a major backer of DoorDash and Uber, announced a $120-million funding round for L.A.-based Ordermark to help the online order management provider and virtual restaurant operator grow and expand its offerings. “2020 has been a tough year for restaurants and that’s why we’re focused on providing […]

DoorDash initiative brings closed restaurants back to life via delivery-only models

Dive Brief: DoorDash launched a new program Monday, called “Reopen for Delivery,” that selects local merchants who closed during the COVID-19 crisis and helps re-establish them as delivery-only concepts. The program’s first partnership is with Chicago-based Krazy Hog BBQ, which closed in March after statewide dining room closures went into place in Illinois. DoorDash is working with […]

Burma Superstar’s new Oakland restaurant has a surprise investor: DoorDash

For the first time in the company’s history, food delivery app DoorDash has invested in a restaurant. The new venture for DoorDash is a stake in Oakland’s Burma Bites, a spin-off of Burma Superstar that will open on Oct. 28 for takeout and delivery service. Burma Superstar has defined Burmese food in the Bay Area since […]

Chipotle could exceed $2.5B in digital sales in 2020

Dive Brief: Chipotle’s digital sales grew 202.5% to $776.4 million and accounted for 48.8% of total sales during Q3 2020, according to an earnings release. About half of these sales were from delivery with the other half coming from order ahead, which includes in-store pickup and Chipotlanes.  The company expanded its delivery capabilities with additional partnerships with […]

Delivery by the numbers: What third-party platforms are offering restaurants to survive the pandemic

As restaurants struggle to keep their operations chugging through dining room closures and capacity restrictions, major third-party delivery platforms have rolled out new discounts and resources for their partners.  It’s a reflection of the tenuous, and sometimes fraught, relationship between restaurant and delivery provider. According to Yelp data, restaurants have been permanently closing at a 60% rate […]

Restaurant Delivery Programs Go Native

Native delivery has emerged as one of the biggest themes of the year, said Food On Demand Editor Tom Kaiser, as restaurant operators seek to improve the economics of delivery and maintain more control over the experience. “The economics of third-party delivery are much different when it’s 10 or maybe 20 percent of your restaurant’s […]

Just Salad Pilots Residential Delivery Hubs for WFH Era

Just Salad, the green-minded greens concept based in New York, is embracing residential delivery with a new model that makes self-delivery more efficient for staff and exceptionally convenient for customers. The company is partnering with residential building managers to install building-specific, digital-delivery-only outlets dubbed “The Hub.” Founder and CEO Nick Kenner said things are getting […]

HO LONG WILL THE DELIVERY BOOM LAST?

The pandemic has sent restaurant delivery into overdrive.  That became ever more clear in recent weeks as Grubhub and Uber Eats, two of the biggest third-party delivery companies, reported massive jumps across virtually every metric: Revenue, orders, new users and restaurant partners all rose significantly from April to June. “Given the strength we continue to […]

Uber Eats grows its restaurant partner roster by 50%

Dive Brief: Uber reported a 103% year-over-year revenue increase for Uber Eats as part of its Q2 earnings Thursday, according to a company release. Comparatively, Uber’s ride-hailing business saw a revenue decline of 67%.  Active partnered restaurants on Uber Eats crossed the 500,000 mark in June, up 50% year-over-year. The company added enterprise accounts including Baskin […]

More on the Uber-Postmates Fallout, from an Expert

Consolidation came for the third-party delivery space during COVID-19. Grubhub joined European food delivery company Just Eat Takeaway for $7.3 billion after a deal with Uber fell through. Then, the latter merged with Postmates in a $2.65 billion blockbuster. What does this all mean for aggregators and restaurants alike? Christian Selchau-Hansen, co-founder and CEO of Formation.ai, offered […]