Food delivery giants UberEats and DoorDash are no longer pressurising customers in New York City to add tips – thanks to new minumum wage laws in the Big Apple. New minimum wage rates – up from $7.09 an hour to $17.96 – mean drivers in the city are now less reliant on gratuities. The rate will rise …
Category Archives: Drivers
Uber Eats, DoorDash remove tipping during checkout for NYC customers
Judge delays food delivery worker pay raise New York City was ordered by a judge to temporarily delay new minimum pay standards for app-based food delivery workers. (From July 2023) NEW YORK – Food delivery platforms Uber Eats and DoorDash announced Monday that New York City customers will no longer be prompted to tip delivery drivers during checkout. This change comes …
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An Update on Our Work to Build Trust on Our Platform
We deeply value the trust we’ve built with every member of the DoorDash community and the wider public. They expect us to know who is using our platform, who is entering their businesses, and who is delivering. It is why we’ve put in place a robust, multi-layered identity verification and screening process to help ensure …
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Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.
Customers have long been asked to tip the people who deliver their take-out or groceries. Now, that pressure is even greater, thanks in part to “tip nudging.” At the center of the latest tipping debate is DoorDash. In late June, DoorDash rolled out a new app feature that allows delivery customers to increase a tip for drivers …
Uber’s Q3 numbers include impressive profitability gains, slower-than-expected growth
Uber reported third-quarter earnings on Tuesday that show a profitable ride-hail and delivery company that’s chugging along in spite of slowing growth in some sectors. The company reported revenue of $9.3 billion, an 11% increase year over year. Investors had expected Uber to report revenues of around $9.5 billion (FactSet, Refinitiv), meaning that despite the company’s growth, …
dlivrd and Zuppler Forge Strategic Partnership to Transform Restaurant Catering Services
dlivrd and Zuppler proudly announce their strategic partnership, seamlessly integrating their two respective platforms. This alliance will transform the way restaurants manage catering orders by merging Zuppler’s innovative restaurant online ordering system with dlivrd’s expansive network of qualified catering driver partners and delivery management technology. Chris Heffernan, Founder & CEO of dlivrd, expressed his enthusiasm …
DoorDash rightfully bothers users who don’t tip
They might as well call this feature the “Jerk Alert.” To be more specific, DoorDash added a new feature this summer that nudges users who haven’t left a tip to, well, leave a tip, according to an Insider report on the subject. It was part of a larger update originally rolled out in late June that lets people juice …
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Grubhub Pilots On-Demand Delivery
Grubhub, a leading online and mobile food-ordering and delivery platform, announced that it is offering a new product feature, On-Demand Delivery. This service gives self-delivery restaurants on the Grubhub Marketplace the option to request a Grubhub delivery driver to facilitate the last-mile logistics on a per-order basis whenever needed. This feature is currently in pilot …
P.F. Chang’s Enhances Catering Capabilities with Cartwheel
Renowned restaurant brand P.F. Chang’s is revolutionizing its catering capabilities through a strategic collaboration with Cartwheel, the leading enterprise delivery management platform. Cartwheel recently invested in integrating with ezCater, the most trusted provider of corporate food solutions. This integration further streamlines and optimizes catering management and delivery capabilities for the restaurant chain and centralizes once disparate …
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Uber could launch a service similar to TaskRabbit
In the future, when you need someone’s help to get a task done, you might find yourself launching the Uber app on your phone. According to Bloomberg, the company is exploring the possibility of offering a new TaskRabbit-like service. Developer Steve Moser found code hidden within Uber’s iPhone app for an offering that’s reportedly codenamed “Chore.” Based on …
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