California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

You might be paying twice as much by ordering takeout food on DoorDash or Postmates, new study says

Ordering takeout food for delivery might cost you twice as much as picking it up yourself, depending on the delivery service you use, according to a new study. And it’s not just the tip and the service fees that make delivery meals more expensive, the report from FinanceBuzz found this month. Menu prices on the apps also tend to …

Here’s why Uber Eats delivery fees in Seattle just skyrocketed

Uber is not happy with Seattle’s lawmakers — and it’s showing up on customer receipts for food delivery orders. The company announced this week that it is jacking up delivery fees for Uber Eats in response to new worker legislation that is set to take effect this weekend in Seattle. The law, originally passed in May …

To Catch A Predator: Shift4 Likely Engaging in Full-on Fraud, Any Buyer Better Lawyer Up

There’s a playbook out there for how to be a payments bro. And it looks like this. Step 1: launch a marketing campaign to show you’re utterly indignant over how potential customers are being treated by your competition. Let everyone know. Get on camera. Have a press team schedule endless interviews about how it’s not fair. Have …

The Year Food-Delivery Prices Went Insane

Your go-to Chipotle order cost double? Blame the apps. It’s so easy, isn’t it? Picture this: It’s Friday. You’re hungry, too tired to cook, and three stops from home on the commute back from work. DoorDash, Uber Eats, Grubhub: In the time it takes the subway car to enter and exit the station, you could open …

Tech trouble at scale

Last spring, DoorDash issued a warning of sorts when it told restaurants to stop raising menu prices on its app. Many restaurants raised prices to offset hefty app commissions, and diners were catching on. As a result, DoorDash warned restaurants they’d be downgraded within the app, potentially dealing a blow to business.  This week, the Wall …

Grubhub Pilots On-Demand Delivery

Grubhub, a leading online and mobile food-ordering and delivery platform, announced that it is offering a new product feature, On-Demand Delivery. This service gives self-delivery restaurants on the Grubhub Marketplace the option to request a Grubhub delivery driver to facilitate the last-mile logistics on a per-order basis whenever needed.  This feature is currently in pilot …

Toast is adding a 99-cent surcharge to all orders over $10

Toast is adding a new consumer-facing $0.99-cent surcharge to all online orders, without giving restaurants the option to opt out of the new fee, in an unpopular move that has caused restaurant operators to post letters and tweets of protest on social media. As first reported by The Boston Globe, the fee will be added to all …

DoorDash Pushes Back Against a Key Food Delivery Pain Point

DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …

You’ll soon be able to see which restaurants jack up their prices on DoorDash

Top editors give you the stories you want — delivered right to your inbox each weekday. DoorDash’s latest change takes aim at restaurants that charge more for food ordered through the delivery app than they do if you walk into their dining room. The delivery service is ranking restaurants lower on its homepage if they …