Last spring, DoorDash issued a warning of sorts when it told restaurants to stop raising menu prices on its app. Many restaurants raised prices to offset hefty app commissions, and diners were catching on. As a result, DoorDash warned restaurants they’d be downgraded within the app, potentially dealing a blow to business. This week, the Wall …
Tag Archives: Pricing Model
Grubhub Pilots On-Demand Delivery
Grubhub, a leading online and mobile food-ordering and delivery platform, announced that it is offering a new product feature, On-Demand Delivery. This service gives self-delivery restaurants on the Grubhub Marketplace the option to request a Grubhub delivery driver to facilitate the last-mile logistics on a per-order basis whenever needed. This feature is currently in pilot …
Toast is adding a 99-cent surcharge to all orders over $10
Toast is adding a new consumer-facing $0.99-cent surcharge to all online orders, without giving restaurants the option to opt out of the new fee, in an unpopular move that has caused restaurant operators to post letters and tweets of protest on social media. As first reported by The Boston Globe, the fee will be added to all …
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DoorDash Pushes Back Against a Key Food Delivery Pain Point
DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …
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You’ll soon be able to see which restaurants jack up their prices on DoorDash
Top editors give you the stories you want — delivered right to your inbox each weekday. DoorDash’s latest change takes aim at restaurants that charge more for food ordered through the delivery app than they do if you walk into their dining room. The delivery service is ranking restaurants lower on its homepage if they …
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Massachusetts court says Grubhub overcharged restaurants
A Massachusetts Superior Court ruled Thursday that Grubhub had overcharged for its delivery services early in the pandemic by tacking a credit-card processing fees onto the maximum commission permitted by the state on to-go orders. The decision came in a lawsuit filed against Grubhub by the Massachusetts attorney general’s office in July 2021. The action …
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Grubhub, Postmates, Uber Lose Bid To Arbitrate Antitrust Suit
A New York federal judge on Thursday said Grubhub, Postmates and Uber Eats cannot force restaurant customers to arbitrate their price-fixing claims against the food delivery companies simply because they’ve used the apps in the past, ruling that their arbitration clauses have no relevance to the claims at hand. U.S. District Judge Lewis A. Kaplan denied …
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GrubHub, Other Top Delivery Apps Are Hit With Monopoly Suit
GrubHub Inc., DoorDash Inc., Postmates Inc. and Uber Technologies Inc.’s Eats platform were hit with a proposed class action Monday in New York federal court alleging diners across the U.S. are being hurt by the monopolistic behavior of the companies behind the nation’s top food delivery apps. Three New York food delivery customers’ suit claims the delivery app …
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Noodles & Company to test dynamic pricing
Dive Brief: Dive Insight: Noodles expects pricing to moderate in the back half of the year, but supply chain uncertainties, the possibility of rising labor costs and continued inflation pressure may override that assumption. Noodles did not immediately confirm to Restaurant Dive if it has already started implementing dynamic pricing, or the range of changes in pricing …
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Grubhub says it’ll be more transparent about how it marks up food prices at local restaurants
Grubhub will be more transparent about its pricing after the Pennsylvania attorney general’s office found that the popular food delivery app charged customers more for some meals than they would have paid at the restaurants. The Chicago-based company will also pay a total of $125,000 to several Pennsylvania food banks, including Philabundance, in lieu of …