Delivery fees have Seattle diners, drivers and restaurants reeling

Mia Shagen has delivered for DoorDash via electric bicycle and scooter since 2020. She moves between cities throughout the year but has always called Seattle her home. She isn’t sure she can stay, though.  Shagen says she’s never made so little delivering for DoorDash. Take Wednesday, Aug. 14: Shagen worked five and a half hours, …

NYC delivery worker earnings up 22%

Dive Brief: Dive Insight: Base pay is an increasingly large share of delivery worker pay, as tipping has fallen off sharply in NYC. The DCWP found that consumer tips did fall year-over-year in Q1 2024 by about 66%, from $9.9 million per week to just $3.4 million, while fees paid to the apps by consumers shot …

This Seattle Restaurant Has Dropped DoorDash and Hired Its Own Delivery Drivers

For months, restaurants and customers have been complaining about high fees instituted in Seattle by food delivery apps like DoorDash and GrubHub after a City Council ordinance raised driver pay. There’s now an intense debate among politicians, business owners, and workers about whether the law should be repealed or tweaked in order to bring those fees down, but one …

DoorDash and Uber fed up with Seattle council standstill on food delivery driver pay

DoorDash and Uber are chomping at the bit for regulatory action in Seattle. The tech giants have been lobbying lawmakers for six months to address a controversial minimum pay law for food delivery drivers that went into effect in January. Seattle City Council President Sara Nelson in April introduced a bill that would lower the minimum wage …

DoorDash shifts pay scheme, cuts flexibility in New York City

Dive Brief: Dive Insight: DoorDash said its steeper fees in New York City led to a $3.5 million drop in sales for local DoorDash merchants and 200,000 fewer orders over the last few weeks. The company didn’t share a specific time frame for this decline, and didn’t respond to a request to confirm how many merchants …

Seattle may walk back wage hike for delivery drivers

Drivers for apps like DoorDash and Uber Eats say their earnings have plummeted since the $26.40 hourly minimum went into effect. The city of Seattle is reconsidering the big wage hike it handed to app-based delivery drivers earlier this year after drivers said it has hurt their earnings rather than helped.  City Council President Sara …

DoorDash disappoints Wall Street with downbeat quarterly core profit

Shares of DoorDash sank more than 14% in extended trading on Wednesday after it projected second-quarter core profit below estimates, signaling that higher costs were offseting some gains from rising groceries and food orders. The San Francisco-based online food delivery firm has been forced to increase minimum pay for its delivery workers after New York …

Minimum-wage delivery drivers must be 100% reimbursed for using their own vehicles, 6th Cir. says

Dive Brief: Dive Insight: Given the pandemic-led explosion of delivery services over the past few years, the reimbursement issue is likely a concern for many businesses. Employers should also keep in mind that although the 6th Circuit ruling specifically applies to those in Michigan, Ohio, Kentucky and Tennessee, it puts employers elsewhere on notice about …

California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …