DoorDash Introduces Preferred Integrations Program to Help Restaurants Choose the Best-Fit POS and Middleware Partners

Today, DoorDash introduced the DoorDash Preferred Integrations Program (DPIP). The program provides merchants with real-time visibility into how different point-of-sale (POS) and middleware providers perform on the DoorDash platform, along with the specific features they support, so merchants can select the best fit for their unique needs. Built in collaboration with integration partners and shaped by direct feedback …

Carte: DoorDash POS

Post from Guiseppi Marzelli: DoorDash is reportedly developing its proprietary Point-of-Sale (POS) platform, called “Carte,” to enhance its role in restaurant operations. While specific details about Carte are limited, here’s what we know… ⚡Expansion of Services ⚡🔺 DoorDash’s focus on creating its own POS system aligns with its broader strategy to streamline restaurant operations and …

Inside Otter University: How Travis Kalanick’s sales boot camp for young techies went off the rails

Brian Lam was managing a Korean barbecue joint in central Houston last summer when a recruiter messaged him about a sales position at Travis Kalanick’s latest startup.  Lam had never heard of Otter, but he knew the name Kalanick. For a hungry 22-year-old like Lam, newly graduated from Texas A&M with a business degree, a …

Head of Otter Leaving After 5 Years

Guido Gabrielli is leaving Otter, the restaurant tech arm of City Storage Systems, Kalanick said in the email. He’ll be replaced by the entrepreneur Ashvin Kumar, who comes from Affirm. Gabrielli is “moving on to a new chapter in his career of substance,” Kalanick wrote about Otter’s head, who joined the company from Uber. “He …

Toast has quietly switched from DoorDash Drive to Uber Direct

Toast has quietly switched from DoorDash Drive to Uber Direct for all merchants using Toast Delivery Services this is a huge move that removes DoorDash as the default delivery provider for all Toast restaurants DoorDash has been increasingly building into the restaurant tech stack, threatening Toast payment processing & SaaS revenue while Uber has avoided …

Company linked to Travis Kalanick brings bulk restaurant delivery to LA

A restaurant delivery business linked to CloudKitchens CEO Travis Kalanick has set up shop in Los Angeles, promising batched deliveries from multiple restaurants with no fees or tips.  LA-based Picnic refers to itself as a “digital food court” for office workers and apartment dwellers. According to its website, customers can use Picnic to order from …

Travis Kalanick’s $15 billion food-tech company cuts employees globally in profitability push

Six months after layoffs at the food-technology company City Storage Systems, another round of cuts hit teams globally, according to leaked audio obtained by Business Insider. More than 80 US employees were cut at Otter, the company’s restaurant-tech arm, a source familiar with the people laid off said. Layoffs also affected teams in Canada and …

California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

ChowNow Expands its Online Ordering and Marketing Tools for Restaurants with the Acquisition of Cuboh

LOS ANGELES, March 28, 2024–(BUSINESS WIRE)–Today, ChowNow, the leading online ordering and marketing platform for independent restaurants, announced the acquisition of Cuboh, a prominent startup specializing in streamlining online orders for the restaurant industry. This strategic move is set to enhance ChowNow’s robust suite of digital tools, further empowering independent restaurants to thrive in a competitive …

ChowNow snaps up YC-backed POS platform Cuboh and is laying off staff

ChowNow, the online ordering platform and marketing service for local restaurants, acquired Cuboh, a Y Combinator-backed point-of-sale (POS) platform that consolidates all orders from delivery apps into one place. This marks ChowNow’s first acquisition, which will help strengthen its POS integration solution and help restaurants tackle orders across multiple services. However, as part of the …