Travis Kalanick’s $15 billion food-tech company cuts employees globally in profitability push

Six months after layoffs at the food-technology company City Storage Systems, another round of cuts hit teams globally, according to leaked audio obtained by Business Insider. More than 80 US employees were cut at Otter, the company’s restaurant-tech arm, a source familiar with the people laid off said. Layoffs also affected teams in Canada and …

California bill would force delivery apps to disclose what restaurants pay

Delivery apps like DoorDash and Uber Eats would have to let customers know what restaurants are paying them under a bill filed in California last month. Under the terms of SB 1490, delivery providers would have to provide an itemized breakdown at checkout showing the fees, commissions and other costs charged to the restaurant for that …

ChowNow Expands its Online Ordering and Marketing Tools for Restaurants with the Acquisition of Cuboh

LOS ANGELES, March 28, 2024–(BUSINESS WIRE)–Today, ChowNow, the leading online ordering and marketing platform for independent restaurants, announced the acquisition of Cuboh, a prominent startup specializing in streamlining online orders for the restaurant industry. This strategic move is set to enhance ChowNow’s robust suite of digital tools, further empowering independent restaurants to thrive in a competitive …

ChowNow snaps up YC-backed POS platform Cuboh and is laying off staff

ChowNow, the online ordering platform and marketing service for local restaurants, acquired Cuboh, a Y Combinator-backed point-of-sale (POS) platform that consolidates all orders from delivery apps into one place. This marks ChowNow’s first acquisition, which will help strengthen its POS integration solution and help restaurants tackle orders across multiple services. However, as part of the …

Mexico Restaurants Lose up to 4% of Their Online Orders Due to Cancellations

A restaurant that collects 100,000 pesos in delivery orders a week loses between 2,280 and 3,880 pesos due to cancellations. MEXICO CITY, March 11, 2024–(BUSINESS WIRE)–A study by Otter, a restaurant operating system, has shed light on the financial impact of delivery order cancellations for the Mexican restaurant industry. According to this analysis, restaurants in the …

AT A CLEVELAND CLOUDKITCHENS, OPERATORS SAY THEY WERE SET UP TO FAIL

Tiffany Rogers wanted a permanent home for her catering business.  Jay Freeman planned to expand an existing restaurant.  Latisha Clark hoped to pursue her passion for feeding people.  One by one, the chefs found their way to Carnegie Food Hub, a CloudKitchens facility in Cleveland’s MidTown neighborhood.  They were drawn in by a proposition of …

CLOUDKITCHENS SOLD THESE RESTAURANTS A DREAM. WHAT THEY GOT WAS A NIGHTMARE

Eric Roldan had always wanted to open a restaurant.  Drawing on his Puerto Rican heritage, the menu would feature plantain-based dishes like jibaritos and mofongo. It would also have a mojito bar.  He’d always envisioned it as a sit-down place. But then Roldan’s business partner told him about CloudKitchens, a company that rents kitchen space …