DoorDash has been charging iPhone users more than Android users for identical deliveries, according to a lawsuit seeking class action status. The court documents (PDF, via 9to5Mac) submitted for the case included screenshots showing how iPhone users are charged an extra fee for “expanded range.” On the company’s website, it said the fee “helps DoorDash preserve [customers’] access to …
Continue reading “DoorDash faces lawsuit accusing it of charging iPhone users more for delivery”
For you: Insider Today newsletter — the day’s most fascinating stories.Email address By clicking ‘Sign up’, you agree to receive marketing emails from Insider as well as other partner offers and accept our Terms of Service and Privacy Policy. Some gig workers have a bone to pick with the wealthiest Americans. Insider published a story last week about Jay, a …
Getting that pizza delivered could cost $5 to $7 more if the city adopts a new pay rate for delivery-app workers. A controversial proposal by the city Department of Consumer and Worker Protection would hike pay for GrubHub, UberEats, and DoorDash delivery workers far past the $15 minimum wage. Under one plan, deliverers would be …
Continue reading “NYC proposes paying delivery-app workers up to $33 hourly: DoorDash doomsday”
Image Credits: DoorDash Restaurant delivery service DoorDash announced today it will begin to support the ability for customers to pay with cash for their online orders. But there’s a catch — the feature is only being rolled out to DoorDash’s white-label delivery solution for restaurants, DoorDash Drive, which allows restaurant owners to offer delivery from their own website or …
Continue reading “DoorDash is adding support for cash — but not in its main app”
When employers misclassify their workers, they deprive them of basic employee protections and benefits, and create an unfair playing field for other law-abiding companies,” Campbell said in a statement. Uber and subsidiary Postmates are currently challenging a California worker classification law similar to the one in Massachusetts, which they say is unconstitutional because it was …
Continue reading “Massachusetts fines delivery startup Gopuff $6.2 mln in worker pay dispute”
A former Grubhub driver is set to make $65 after a California judge ruled he was working as an employee, not a contractor, when he made deliveries for the company eight years ago in Los Angeles. The $65 is what Grubhub owes Raef Lawson in minimum wage for his time delivering food through the app …
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Dive Brief: Dive Insight: DoorDash’s latest updates are particularly focused on pizza restaurants. Twenty percent of pizza orders fulfilled on DoorDash Drive where cash on delivery was enabled were paid for with cash, the company said. Merchants previously shared that some customers preferred to pay with cash and some individuals didn’t have an alternative, the …
Continue reading “DoorDash adds cash payment option to Drive product”
Dive Brief: Dive Insight: Uber Eats, Grubhub and DoorDash all advocated for the city to cut its proposed base pay to account for so-called multi-apping, or the periods of time when delivery workers are logged in to multiple delivery apps, according to the new rule. The DCWP reduced its proposed total pay by $3.60 and also reduced …
Continue reading “NYC cuts proposed delivery worker wage floor by almost $4”
A myriad of issues within the GrubHub food ordering system and Rider’s GET app from Feb. 24 – 27 left students hungry and frustrated. While students were still able to get food, due to the technical difficulties, a number of GrubHub orders were canceled and students who ordered food were unable to do so in …
Continue reading “GrubHub, GET App outages cause problems for Rider dining”
‘Now I can’t get my full refund if I’m missing half my order.’ A TikToker claims there’s a new DoorDash refund policy that’s unfavorable to customers, sparking discussion on the platform. The claim comes from creator @ghoulskidrule, whose video has attracted more than 542,000 views as of Sunday. The short video contains the bulk of its …
