Grubhub threatens ChowNow over ‘sky-high’ fee accusations

Knives are out at Grubhub after a competitor accused it of bleeding its restaurant partners dry with “sky-high” fees, The Post has learned. The Chicago-based food-delivery giant has sent a cease-and-desist order to rival ChowNow for claiming Grubhub charges commissions of as much as 40 percent with an average “take rate” of 35 percent, according …

Chicago restaurateurs want tighter regulations around your next delivery

Chicago’s restaurant landscape is becoming more competitive and a powerful organization representing some owners wants the city to take a closer look at how delivery providers like Grubhub and Uber Eats handle your food. The Illinois Restaurant Association is pushing Chicago aldermen for new regulations around food delivery conditions—including food handling and car cleanliness—setting up a potential battle with …

Why your next food delivery might cost more

It’s emblematic of a broader problem that governments are having in adapting regulations written for a brick-and-mortar economy to the digital world. The state of Illinois wants to make sure it isn’t missing out on millions in tax revenue from food-delivery companies such as Grubhub, DoorDash and Uber Eats, as e-commerce becomes a bigger part …

SF restaurants asking to be removed from third party apps like Grubhub after false listings

When Adam Mesnick, the owner of Deli Board on Folsom Street, saw a courier enter his restaurant and bypass the line of already waiting customers, he was perplexed. Grubhub bag in hand, the delivery driver said he was expecting to pick up an order for Allison C. The problem was, Mesnick said, the order had …

Grubhub – DoorDash – Seamless Delivery Service Fraud

Melanie Wong | Jan 26, 202006:53 AM18 Last night Pim Techamuanvivit discovered that Grubhub, Seamless and Yelp delivery services have fake listings for her San Francisco restaurant, Kin Khao, to accept food orders on their sites. Her restaurant does not fulfill the food for these orders. And DoorDash has a fake listing for her other restaurant, Nari. …

Restaurants That Don’t Even Deliver Are Ending Up on Grubhub Against Their Will

Restaurants across the country have been facing a peculiar problem: Delivery drivers show up to pick up orders the restaurant never knew about, and customers call to check in on orders the restaurant never received. These restaurants don’t actually do delivery, but they ended up on apps and delivery websites, anyway. The result is a …

DoorDash, Grubhub skewered by small restaurants for posting menus without permission

Third-party delivery services can help market a small business but often comes at a steep price for operators with some commissions as high as 30% Mom and pop restaurants are fed up with third-party delivery services listing their restaurants on takeout platforms without their permission. Grubhub, Postmates and DoorDash are putting restaurants on its apps and websites without …

Philly Restaurants Revolt Over Unauthorized Food Delivery “Partnerships”

Grubhub, Doordash, and Postmates have been listing some Philly restaurants’ menus and information on their sites without permission, leaving small-business owners to deal with the consequences. Philly’s Love & Honey Fried Chicken shared an image of a complaint against Grubhub on Instagram over the weekend, threatening legal action if the restaurant’s menu was not removed from the site. By …

California’s new employment law has boomeranged and is starting to crush freelancers

California’s new AB 5 employment law takes effect Jan. 1, 2020, and freelancers are already feeling the squeeze with a decline in business and income. The law codifies the ABC test — which helps employers determine who should be classified as a freelancer — giving exemptions to some types of freelancers, such as architects, doctors, …

Amazon’s Deliveroo Takeout Leaves an Unpleasant Taste

It’s the worst nightmare of supermarkets and food delivery firms alike: Amazon.com Inc. turbocharging its grocery business with a network of couriers who can have grub on your doorstep within an hour. So you can see why Britain’s competition regulator has decided to challenge the e-commerce giant’s planned investment in Deliveroo, the U.K. rival to …