UberEats Drivers Are Eating Customers’ Food Thanks to ‘Loophole,’ Report Claims

Florida woman claims an UberEats driver ate $60 worth of food she had ordered. She reported the claim to television news station WFLA, which was unable to substantiate the claim, but found evidence that drivers do swipe customers’ food. Angel Diaz explained that her order was canceled with no refund because the driver claimed he couldn’t reach her. …

GM is going to allow Ford vehicles and other competitors on its Maven car-sharing platform

GM’s car-sharing subsidiary Maven  is undergoing another expansion. This time, it’s not just to a new city. Maven plans to open up its new peer-to-peer car rental service to allow owners to rent out non-GM vehicles. …By mid-2019, Maven will allow non-GM branded vehicles on the platform, Steyn said. That means a Maven member with a Tesla Model …

Uber is developing an on-demand staffing business

Uber  is reportedly developing a short-term staffing business to offer 1099 independent contractors for events and corporate functions, the Financial Times first reported. Dubbed Uber Works, the service would provide waiters, security guards and other temporary staffers to business partners, a source close to Uber told TechCrunch. Uber has been working on the project for several months …

Visa signs on Postmates as it grows real-time disbursement service

Courier network Postmates is the latest gig-economy company to sign on with Visa Direct, Visa Inc.’s real-time deposit service. Postmates plans to use Visa Direct to give its on-demand workers the ability to instantly access their wages after completing a job, said Cecilia Frew, a VisaV, -1.90%  senior vice president who heads North America push payments. Visa …

Bite Squad Brings Food Delivery and a New Economy to America’s Small Cities

Minneapolis is landing on more radars these days as a destination for all things food related. It has a food startup scene, food halls, and accelerator programs backed by major CPGs. And it’s got Bite Squad, a food delivery service that’s changing the economies of smaller U.S. cities at the same time it drops meals off at customers’ …

UberEats UK couriers striking over pay changes

Groups of UberEats couriers are continuing to strike over pay and calling for a minimum £5 per delivery fee. Several strikes have been reported in London over the past few days, as well as other UK cities including Glasgow, Cardiff and Plymouth. Late last week Uber revealed a new pay structure which shrinks the per delivery fee it …

Deliveroo offers free OpenClassrooms courses to riders

If you’re a rider on Deliveroo,  you can now follow courses on OpenClassrooms and get certificates of achievement for free. You get a free Premium Solo account, which is worth €20 per month ($23.44). You’ll find courses in French, English and Spanish on many technical and non-technical topics. For instance, you can learn a programming language, UI or project management skills. …

Caviar now offers accident and disability insurance for couriers

If you’re a gig economy worker, you’ve probably settled into the reality that insurance and benefits aren’t going to be available to you. Well, not unless on-demand companies make the switch from 1099 independent contractors to W-2 employees. While that’s not changing — yet — Square’s on-demand food delivery service, Caviar,  is now offering insurance protection to …

Deliveroo’s ‘flexible’ labor model likened to 20th century dockyards

A report into the pay and conditions for riders delivering food for gig economy platform Deliveroo has urged the company to commit to offering a form of worker status to those riders who form the backbone of its workforce, arguing that the current reality is a dual labour market — which works very well for some riders …

Union wins right to challenge Deliveroo on human rights grounds

The UK High Court has granted a union permission to challenge Deliveroo’s  opposition to collective bargaining for its couriers on human rights grounds. The IWGB union argues that couriers for the restaurant food delivery company should be classed as workers — who would then have basic employment rights such as the minimum wage, holiday pay and collective bargaining …