A Philadelphia-area restaurant chain claims that Grubhub, the online food delivery and takeout platform, has “stolen” millions of dollars from small businesses by charging them for “sham telephone orders,” according to a proposed class-action lawsuit.
The suit, filed in federal court by a pair of Tiffin Indian food restaurants, alleges that Grubhub has charged commissions for phone calls that did not generate food orders. The Tiffin chain, founded by Wharton MBA and ex-investment banker Munish Narula, argues that Grubhub’s actions ate into their revenues for more than seven years.