Deliverect Hits 100M Orders, Raises $150 Million

Deliverect, a Belgium-based delivery-to-POS integrator that’s barely five years old, just raised $150 million in a Series D funding round after hitting the milestone of 100 million orders processed. It also used the occasion to launch its Deliverect App Store, which is a dedicated ecosystem for online order automation.

Used by more than 20,000 locations across 40 markets, Deliverect’s latest funding round was led by Coatue and Alkeon Capital, as well as existing investors OMERS Ventures, DST Global, Redpoint Ventures, Newion and Smartfin, bringing its total fundraising to $240 million. This puts the company’s valuation at more than $1.4 billion.

With this latest round of funding, Deliverect is investing in engineering and technology advancements, expanding its product portfolio and scaling to serve hundreds of thousands of establishments, which now includes convenience and grocery stores in addition to restaurants. This includes the launch of its new, dedicated App Store.

“As digitization becomes more and more popular, we’ve seen how much not only restaurants but grocery and convenience stores need streamlined online ordering to meet customer satisfaction, especially among Millennials and Generation Z shoppers,” said Deliverect co-founder and CEO Zhong Xu. “This funding will advance our efforts to serve everyone in the hospitality community through our App Store and beyond. We’re thrilled for Deliverect’s next phase as the leader in online order automation, especially as so many people prefer the convenience of ready-to-eat food delivery today.”

Sarah Venning, chief digital and information officer of Pret A Manger said, “Over the past two years we’ve transformed our business to bring Pret to more people, which includes significantly growing our online delivery platforms and reshaping how customers order with us. With the help of Deliverect, we’ve enabled significant growth for our delivery partner business and introduced a system that our shop teams love and find easy-to-use, helping us to serve more customers digitally than ever before.”

Founded in 2018, Deliverect’s SaaS platform automates restaurants’ online order flow through a single point, taking delivery, table app or takeout requests from services like Uber Eats, Grubhub, Deliveroo, DoorDash, Foodora, Shopify and others and transferring them straight to the kitchen. Both small independent restaurants and large global chains such as Kentucky Fried Chicken, Chipotle, Time Out Market, Taco Bell, Le Pain Quotidien and Outback Steakhouse use Deliverect to bring their delicious meals to their customers.

“Deliverect is streamlining the on-demand ordering economy with its industry leading, omni-channel platform that connects consumers to leading restaurants and brands,” said Mark McLaughlin, general partner at Alkeon Capital. “Deliverect’s co-founders—all veterans of next-generation commerce—have assembled the strongest team in hospitality to steer Deliverect’s ambitious road map and disruptive technology into new markets and use cases.”

Sebastian Duesterhoeft, general partner at Coatue added, “The multi-billion-dollar market for restaurant-side technology is being fueled by multiple tailwinds including a change in consumer habits related to the ongoing pandemic, the need to adapt to the ever-changing landscape of delivery networks, and shifts in foodservice retail such as dark kitchens and virtual restaurant brands. We believe Deliverect is capitalizing on these trends with its goal to become a category leader with a mission to empower restaurants globally. We are thrilled to partner with Zhong and the team.”

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