Food delivery service Menulog expands with own fleet of drivers

Food delivery service Menulog will have its own drivers, in a bid to become the country’s biggest food delivery service.

Menulog launched in New Zealand nearly 10 years ago but was limited in choice because it only served businesses that did their own deliveries.

Managing director Morten Belling said contracting delivery drivers would allow the company to offer more restaurants at a low cost.

Belling would not say what commission it charged restaurants, but claimed it was less than its competitors.

One of its biggest competitors, Uber Eats, charges a commission between 5 per cent and 30 per cent.

Kiwi competitor, Delivereasy, charges a 20 per cent commission.

Menulog would not charge a delivery fee for orders above $10 for the first three months. It would then charge an average fee of between $2 and $5 depending on demand.

Uber Eats offered a range of fee options from free to $9 depending on the value of the order.

Deliveryeasy offered free delivery on orders over $25 and a flat rate of $7 below that.

Menulog drivers would receive the full delivery fee and a supplement payment when fees were lower during off-peak hours.

Belling said he hoped Menulog would become the biggest delivery platform in the country.

Businesses could still make their own deliveries, but Restaurant Association chief executive Marisa Bidois said self-delivery was typically a stressful task for most restaurants.

Bidois said Covid-19 alert level changes had highlighted the importance of including an online offering.

It allowed restaurants to maintain contact with customers and made ordering easier, she said.

Menulog hoped to serve 1800 restaurants by April.


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