Chowly, a restaurant technology company that integrates third-party delivery marketplaces with restaurants’ point-of-sale (POS) systems, today announced that it has partnered with DoorDash, the largest and fastest-growing last-mile logistics platform in more than 4,000 cities in the United States and Canada, to bring DoorDash Drive to Chowly’s restaurant clients nationwide. This partnership will provide restaurant brands of all sizes the opportunity to grow their business by offering on-demand logistics and/or streamlining existing delivery operations to accommodate for peak times, unexpected surge of orders, downtime, and service outside of standard areas.
Through DoorDash Drive, Chowly will enable restaurants to start accepting and fulfilling delivery orders on their native website, mobile app, or even by phone call. When delivery orders are placed, Chowly will automate the process of calling a “Dasher” (a DoorDash driver), without requiring restaurant employees to re-enter the delivery order and address into a separate tablet to call a driver.
The Chowly and DoorDash partnership will thus significantly expand operational efficiencies for restaurateurs, with potential benefits including order fulfillment, last-mile logistics, and cost reductions. Already, DoorDash Drive powers on-demand and delivery fulfillment for hundreds of merchants nationwide including Chipotle, Denny’s, Wingstop, and Portillo’s, helping restaurants to grow their off-premise platforms and increase delivery sales.
“We are very excited to expand our POS integration offering to include delivery dispatch. By partnering with DoorDash, we will be able to provide restaurants big and small the opportunity to offer delivery through their native online ordering sites and mobile apps. This allows restaurants to market and tap into the market of direct customers who are looking for the convenience of delivery, while easing and streamlining delivery operations in the restaurant,” said Tom Lawton, Vice President of Sales at Chowly.
“We share Chowly’s vision of empowering restaurants with the best end-to-end technology to enhance off-premise operations,” said Casey North, DoorDash’s Vice President of Drive. “We’re excited to partner with Chowly and integrate our unparalleled fleet of Dashers and on-demand ordering platform with their POS solutions to help restaurants nationwide master delivery operations while maintaining their brand integrity and a deep connection to their customer base.”
With this partnership, Chowly continues to execute its overarching strategy of simplifying the full spectrum of restaurant operations, adding to its already well established POS integration solution for orders from third-party marketplaces such as DoorDash. Chowly currently integrates over 60,000 orders per day by providing POS integration to Golden Corral, Church’s Chicken, Dos Toros, Protein Bar & Kitchen, and many other brands that are taking a technology-first approach to delivery. In the coming months, Chowly plans to further expand its POS integration solutions to enhance all aspects of restaurants’ operations.