Lafayette restaurants are reconsidering their relationship with Louisiana-based food delivery service Waitr after the company notified restaurant partners of significant changes to the platform.
…The restaurant delivery app business is also extremely competitive. Amazon shuttered its delivery service, Amazon Restaurants, in June because of the fierce competition from other services. Fortune reported that Uber Eats, Grubhub, Postmates and Doordash make up 93% of the market, and all are available in Lafayette.
Cooper said he’s reluctant to leave Waitr behind. He said he makes about $10,000 a month from Waitr and only gets about five orders a month from some of the other delivery services.
Cooper said he can live with the transaction fee and the sliding scale, but he has to be able to pass the cost along to the customer. And Cooper said he’s heard that Waitr might be willing to negotiate with the restaurant partners.
“Waitr is an amazing thing for Lafayette,” Cooper said. “I think they’ve done great things for Lafayette. They just have to be better in touch with their partners.”