Restaurant owners furious over Grubhub billing revelations

This is gearing up to be one ugly food fight.

Restaurant owners have been digging into their Grubhub billing records and demanding their money back since reading The Post’s exclusive report Monday about how the food delivery giant has been racking up fees for non-existent orders — potentially for years.

Nicky Perry, owner of two Manhattan hot spots, found 260 questionable charges going back to 2017 after reading The Post’s exposé.

But instead of refunding her money, Grubhub has been giving Perry and other restaurant owners indigestion by offering them limited refunds of 60 or 90 days — unless they happen to be big, powerful chains, sources said.

Eatery owners say they have been paying anywhere from $4 to $9 a pop for calls from customers inquiring about delivery times, menu items — or just to make dinner reservations.

The practice has been shown to double Grubhub’s normal 15 percent to 20 percent commissions. And according to a lawsuit filed in December by Philadelphia eatery Tiffin Indian Cuisine, it has been happening for a good seven years. The Tiffin lawsuit is seeking class-action status.

The group, which represents more than 1 million eateries across the country, declined to comment, but Kevin Dugan of the New York state chapter said the national organization reached out to his group Monday seeking help.


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