Zomato, Swiggy, UberEats effect: More street food vendors going online as demand grows

Street food vendors, roadside eateries and dhaba operators are increasingly turning to sell food online, as the new-age aggregators such as Zomato, Swiggy and UberEats distort the food sector, prompting unorganised vendors to catch up, says a report. Also driving the shift of the unorganised players to the organised sector is opening up of international food outlets, with the likes of Subway, McDonald’s, KFC, etc setting up shop in every nook and corner. With more than 65% of food vendors in India in the unorganised sector at present, the industry has been witnessing a shift towards organised sector which is “further fuelled by the foray of large global international brands into the organised foodservice sector,” says CARE Ratings in the report.

India has been a focal point for international food brands and has recorded a growth in foreign franchises in the past few years. From Dominos to Taco Bell and Dunkin Donuts, India has a majority of foreign food brands retailing here. Also, with the emergence of Swiggy, Zomato and UberEats, the unorganised sector is on the verge of a shift to the organised food industry, which is currently about one-third of the total food industry in India.


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