Swiggy is on top of the online food chain, shows survey

Bengaluru: Online food ordering and delivery startup Swiggy, run by Bundl Technologies Pvt. Ltd, emerged on top in trust and customer satisfaction in a food-tech survey by research firm RedSeer Management Consulting Pvt. Ltd. According to the latest edition of the RedSeer FoodTech Leadership Index (FLI), Swiggy ranked no. 1 with a total score of 96, outscoring arch-rival Zomato (Zomato Media Pvt. Ltd), which came in second with a score of 82 in the fourth quarter of 2018.

Uber Eats, the online food delivery service owned by Uber Technologies Inc., and Ola’s Foodpanda came in third and fourth at 73 and 70, respectively.

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