Should Restaurants Fear Uber Eats?

Restaurants continue to reel from the devastating impact of the coronavirus. The ones that have remained open have become even more reliant on the handful of online platforms that dominate the food delivery landscape — despite the fact that those platforms don’t really make any money themselves. Anxiety over the fees restaurants must pay to be listed on […]

Delivery business is dodgy all around, especially these days

It was an item typical of internet publishing, not quite news yet still fascinating, all about Grubhub pricing. It described a Chicago pizza place that delivered through the app-based delivery Grubhub that only got to keep about $375 out of more than $1,000 in March sales. The rest went to Grubhub for fees, commissions and promotions. This […]

2 New Mexico Restaurateurs Are Adding Fuel To The Fire Under GrubHub

As restaurants struggle to stay afloat during the coronavirus pandemic, many have turned to delivery apps to serve customers until it is safe to return to dine-in service. But the fees these companies charge have left restaurant owners reeling. City councils in New York, Los Angeles, San Francisco, Seattle and Washington, D.C., have recently voted […]

Santa Monica caps food delivery app fees for restaurants

Santa Monica will join several cities across the country in limiting the fees that food delivery apps can charge restaurants. Restaurants have been serving takeout and delivery exclusively for the last two months with the help of third-party delivery apps, which charge a sizable commission on each order. Many restaurants that grudgingly accepted a 20% […]

Silicon Valley Invents “The Free Lunch” – The Doordash-Pizza Arbitrage

Authored by Ranjan Roy via The Margins substack, If capitalism is driven by a search for profit, the food delivery business confuses the hell out of me. Every platform loses money. Restaurants feel like they’re getting screwed. Delivery drivers are poster children for gig economy problems. Customers get annoyed about delivery fees. Isn’t business supposed to […]

Uber Surges After Announcing Another 3,000 Job Cuts, Bringing Total Layoffs To A Quarter Of Its Workforce

Last week, Wall Street was shocked following a report that Uber was seeking to acquire its biggest competitor in the food delivery space, Grubhub, in hopes of creating a food-delivery giant. The news was good enough to send the stock price surging however as it suggested Uber saw a light at the end of the coronavirus pandemic […]

Food delivery with third-party apps like Grubhub and Uber Eats is booming, but no one’s making money. Here’s why their business is broken.

New York just passed a temporary 15% cap on third-party delivery commissions and a limit of 5% on marketing contributions and other related fees. And Uber Eats, which just made a bid to buy Grubhub, is locked in a bitter feud with Jersey City Mayor Steve Fulop. Food delivery is booming during the pandemic, and […]

Evading Grubhub

“Support Local Businesses” is a motto repeated in signage and online posts by Evanston locals. Delivery orders are vital to restaurants attempting to stay in business while the Illinois stay-at-home order is in effect. For customers ordering food, third-party delivery apps are convenient and popular. But with their convenience comes controversy. Grubhub, a Chicago-based company […]

To save their local small businesses, people are cutting out delivery apps such as Uber, Grubhub, DoorDash and Lyft

SAN FRANCISCO — Every morning, Turtle Brennen, a research engineer who lives here in the Mission District, buys a coffee from Ritual Roasters, a locally based coffee chain. Since the stay-at-home order, he’s also been getting a pastry so he can support the bakeries it works with. He calls restaurants and picks up his food […]

Uber Reportedly Angles to Gobble Up Grubhub

After hiring an advisor and considering a sale of the company back in January, Grubhub, the second-largest U.S. restaurant delivery provider, is said to be in talks with Uber, which has reportedly offered to acquire the Chicago-based company in an all-stock transaction. If the transaction goes through, the combined entity would be the largest food […]