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Tag Archives: Pros v Cons
Food delivery and fees in New Haven
As the use of food delivery services surged during the pandemic, some restaurants have struggled to cope with the fees imposed by large companies like DoorDash, UberEats, GrubHub and Snackpass. Over the course of the last two years, delivery services have provided an opportunity for citizens, whether contagious with COVID-19 or concerned about exposure to the virus, …
Restaurants Are Getting Angry About Delivery Orders
CNN reports food delivery has been — and continues to be — a problem for restaurants in the United States. As food spots across the country closed their dining rooms in response to the onset of the COVID-19 pandemic. Many restaurant operators had no other choice than to lean into delivery as a source of …
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Solving third-party delivery problems with sights set on Uber Eats, Grubhub and DoorDash
When an online app used for ordering takeout kept listing the menus of his Salvatore’s Tomato Pies restaurants without his consent, owner Patrick DePula became irritated. “Even though we would tell them to take the menus down, they would go away, then come back,” DePula said. Third-party food delivery services such as Grubhub, DoorDash, Uber …
Grubhub Exec Talks Past and Future of Delivery at FODC Opening Day
“This industry is not done changing the world,” declared Editor Tom Kaiser as he kicked off the Food On Demand Conference at the Bellagio Hotel in Las Vegas today. Grubhub exec Kevin Kearns recalled a year ago March when the pandemic shut down the United States. “Talking about the pandemic, my heart goes out to …
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Local Columbia restaurants struggle to find right way to work with big delivery services
COLUMBIA — Despite the pandemic’s surge of carryout customers, some small Columbia-area restaurant owners say that delivery services don’t add up for them. Services such as DoorDash and Grubhub have marketed themselves as ways for restaurants to reach more customers than before. At its new location in West Columbia, longtime local favorite D’s Wings has …
Tech’s delivery problem: It doesn’t end at your door
The month before the pandemic hit, I met with a banker who didn’t want to talk. As we sat in a San Francisco hotel bar, he expressed either indifference or ignorance about every topic I brought up, even though I’d promised to keep his name out of any story I’d write. Then I brought up …
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Food Delivery Is Thriving Across Tampa Bay, But Restaurants Aren’t Sold
The early months of the pandemic were tough for restaurants, so to stay in business, many turned to delivery. But convenience comes at a price. Thanks to services like DoorDash and Uber Eats, just about any restaurant food can now be delivered to your door. But while delivery snowballed in popularity during the pandemic, those …
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Uber Eats driver shortage leads to widespread food waste and staff abuse
Restaurateur Jason Chang is caught between a tech giant and dissatisfied customers and his staff are copping abuse as a result. The owner of Calia at Melbourne Emporium says “pandemic rage” is exacerbated by online platforms and causing hungry customers to vent their frustrations while oblivious to the human impact. In recent months, a driver shortage …
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Delivery Co-ops Provide an Answer to High Fees and Low Wages
During the pandemic, homebound Americans more than doubled their food delivery orders, largely through third-party apps like Seamless and UberEats. COVID-19 lockdowns may have hastened the apps’ growth, but economists have tracked a dramatic uptick in the use of such platforms over the past five years. But the convenience of these apps masks an inherently predatory nature, with crippling …
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